Implementation Consultant (Existing Clients)
- Montréal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
• Help people and make a positive impact. Provide a personal touch in client relations and become their trusted advisor. On a typical day, you will:
• Conduct the assessment of the client's payroll process needs upon receipt of the contract for clients adding a company, merging businesses, undergoing a company name change, or a change in ownership.
• Propose optimal solutions tailored to the client's business context.
• Collect all documents necessary for creating the client file and make changes as needed (employee files, cumulative records, etc.).
• Assist clients with interfacing with other applications (HR management systems [HRMS], time clocks [punch clocks], Microsoft Excel).
• Ensure the integrity of the client file throughout the implementation process.
• Coordinate and perform the quality control required for file delivery.
• Train clients (new or existing) on our various solutions.
• Assist clients during the preparation of their first payroll.
• Document client file specifics before transferring to the support team.
• Provide advisory support (application, technology, and general ledger) throughout the client implementation process.
• Conduct the assessment of the client's payroll process needs upon receipt of the contract for clients adding a company, merging businesses, undergoing a company name change, or a change in ownership.
• Propose optimal solutions tailored to the client's business context.
• Collect all documents necessary for creating the client file and make changes as needed (employee files, cumulative records, etc.).
• Assist clients with interfacing with other applications (HR management systems [HRMS], time clocks [punch clocks], Microsoft Excel).
• Ensure the integrity of the client file throughout the implementation process.
• Coordinate and perform the quality control required for file delivery.
• Train clients (new or existing) on our various solutions.
• Assist clients during the preparation of their first payroll.
• Document client file specifics before transferring to the support team.
• Provide advisory support (application, technology, and general ledger) throughout the client implementation process.
More about this job
Responsibilities
The Implementation Consultant at CGI will assess client payroll needs, set up and quality-check client files, and connect payroll systems with HR and timekeeping tools. They will also train clients and support them through their first payroll run.
Requirements
Candidates need client-facing experience and comfort with payroll data, employee records and spreadsheets. Strong communication and the ability to advise clients as a trusted advisor are expected.
Skills
- Payroll processing
- Payroll implementation
- HRMS integration
- Time clock integration
- Microsoft Excel
- Client needs assessment
- Data integrity and quality control
- Client training
- Client advisory
- General ledger support
- Documentation
- Stakeholder communication
- Problem solving
Categories
- Software
- Technology
- Consulting
- Human Resources
Keywords
- payroll implementation
- payroll consultant
- client implementation
- HRMS
- time clock integration
- Microsoft Excel
- payroll file setup
- client onboarding
- payroll training
- general ledger
- HR systems
- client advisory
- quality control
- payroll software
- cumulative records
- implementation consultant
Tools
- HRMS
- Time clocks
- Microsoft Excel