IT Support Analyst – Payroll and Human Resources

CGI’s Payroll Services Center (PSC) offers all‑in‑one cloud solutions that simplify payroll and human capital management. We take pride in the strong relationships we maintain with our clients, and their satisfaction rate is exceptionally high.
Every day, our members help hundreds of clients process payroll for employees across various industries. In this role, you will contribute to the success of local businesses within a dynamic team of more than 700 professionals serving more than 70,000 clients.
We are looking for a reliable and motivated individual. Are you ready to play a key role?

What we offer
- Work–life balance: daytime weekday schedule with flexibility
- A work environment recognized as one of the best in Canada (Great Place to Work certified)
- Employee assistance program, health and wellness programs, comprehensive insurance coverage, and financial support for job‑related studies
- Career development supported by a professional development plan
- Access to the share purchase plan and profit‑sharing program from day one
- Benefits tailored to your needs: flexible insurance plan, telemedicine, and much more

As an IT Support Analyst – Payroll and Human Resources, you will provide first-level support to users of payroll and human resources information systems. You will ensure timely, high-quality service in accordance with internal procedures.

You will contribute to the smooth operation of daily activities by assisting users and working closely with Level 2 support teams, as well as technical and functional teams.