Jobs in Canada

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Added 2 months ago
GP
Senior Software Engineer
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
We also use Java, Python, and JavaScript, and value choosing the right tool for the job.
Added 2 months ago
M
Senior Software Engineer
Microsoft
Vancouver, BC
- Full-time
…highly competitive market sound exciting to you? If so, this Senior Software Engineer role with the Microsoft Turing team may be a great fit for…
Added 2 months ago
ZT
Software Engineer, Professional Senior (Android + NFC/RFID +AI )
Zebra Technologies
Mississauga, ON
- Full-time
The Engineering Customer Response Team (ECRT) is seeking a Senior Software Engineer to provide world-class technical support to global enterprise customers for the Android Operating System,…
Added 3 months ago
C
Senior Java Developer, Applications Development – Assistant Vice President
Citi
Mississauga, ON
- Full-time
Citi is looking for a Senior Java Developer to join its Applications Development team, where you will design, build, and own high-performance Java applications that underpin critical…
Added 2 months ago
P
Principal AI Engineer
PointClickCare
Mississauga, ON
- $191,700 to $213,000 CAD / year
- Full-time
PointClickCare is searching for a Principal AI Engineer who will lead and design AI systems across multiple SaaS solutions following our AI Design Patterns, defining technical standards and…
Added 2 months ago
WT
Senior Java Software Engineer
Wissen Technology
Montreal, QC
- Full-time
Mode of Work: Onsite 3-4 days per week
Added 2 months ago
Software Engineer II
Planview Incorporated
Vancouver, BC
We’re seeking an Intermediate Software Engineer to join our team in Vancouver, BC. In this role, working closely with our senior team members, you will design, implement, and test features…
Added 2 months ago
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Data Engineer - Sports & Prediction Markets
Betstamp
Toronto, ON
- Full-time
You'll begin with scrapers and gradually take ownership across the stack. Architecture decisions, production incidents, and irreversible changes will be handled alongside a senior engineer.
Added 2 months ago
B
Market Data Engineer - Prediction Markets & Odds Infrastructure
Betstamp
Toronto, ON
- Full-time
Architecture decisions, production incidents, and irreversible changes will be handled alongside a senior engineer.
Added 2 months ago
B
Backend Engineer - Real-Time Sports Data (Go / ClickHouse / AI-Native)
Betstamp
Toronto, ON
- Full-time
You'll begin with scrapers and gradually take ownership across the stack. Architecture decisions, production incidents, and irreversible changes will be handled alongside a senior engineer.
Added 2 months ago
C
Senior Lead Software Engineer, Payment Systems - Vice President
Citi
Mississauga, ON
- Full-time
Citi's Core Payment Systems team is looking for a Senior Lead Software Engineer to architect and drive the modernization of global payment processing platforms that move USD 4 trillion in…
Added 2 months ago
P
Principal AI Engineer
PointClickCare
Mississauga, ON
- $174,000 to $218,000 CAD / year
- Full-time
PointClickCare is searching for a Principal AI Engineer who will lead and design AI systems across multiple SaaS solutions following our AI Design Patterns, defining technical standards and…
Added 2 months ago
GM
Staff Engineer, Site Reliability Engineering
General Motors
Markham, ON
- Full-time
Participate in a weekly on-call rotation with 12-hour shifts; the rotation cycles every eight weeks
Added 2 months ago
P
Senior Software Engineer- Big Data & Java
PointClickCare
Mississauga, ON
- $142,000 to $158,000 CAD / year
- Full-time
Experience in writing clean code that performs well at scale using languages such as Python, Java etc.
Added 2 months ago
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Senior Site Reliability Engineer I
Braze
Toronto, ON
- Full-time
This Senior SRE role is specifically focused on supporting the Braze Ruby on Rails monolith and our growing fleet of Go API services. This position is embedded with product engineering…
Added 2 months ago
Consultant senior - Modernisation des applications | Sr. Consultant - Application Modernization, AWS Professional Services
Amazon
Montreal, QC
…closely with customers to design, develop, implement and re-engineer applications to fully leverage the AWS Cloud, including GenAI-accelerated modernization techniques. You'll be a key…
Added 2 months ago
C
Senior Java Developer
CGI
Toronto, ON
- Full-time
…we're still growing! Join Canada's largest IT Company as a Senior Java Developer, in our Financial Services Sector in Toronto. Come build High Value Payments with us! We are looking for a…
Added 2 months ago
SS
Senior Java Software Engineer
Soho Square Solutions
Montreal, QC
- Contract
Core Java, Java EE, Spring/SpringBoot, Web Services, Relational databases
Added 2 months ago
C
L3 Application Support Engineer
CGI
Toronto, ON
- Full-time
Must Have skills:
Added 2 months ago
FV
Senior Software Engineer
Forum Ventures
ON
- Full-time
This is a full-time role based in Ottawa, ON, operating on a hybrid schedule (4 days per week in-office)
Added 2 months ago
M
Principal Software Engineer - Distributed Systems
Microsoft
Vancouver, BC
- $142,400 to $257,500 CAD / year
- Full-time
The Fabric Mirroring team is currently seeking a Senior Software Engineer to join their team. This team oversees designing, building, and operating a next generation service that transfers…
Added 2 months ago
S
Forward Deployed Engineer (FDE) (Mid/Senior Level)
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people…
Added 2 months ago
CO
Staff Android Engineer
Capital One
Toronto, ON
- $173,000 to $197,400 CAD / year
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Android Engineer
Added 2 months ago
Senior Site Reliability Engineer I
Braze
Vancouver, BC
This Senior SRE role is specifically focused on supporting the Braze Ruby on Rails monolith and our growing fleet of Go API services. This position is embedded with product engineering…
Added 2 months ago
M
Software Engineer II - Distributed Systems
Microsoft
Vancouver, BC · Goodwood, ON
- $85,800 to $169,300 CAD / year
- Full-time
The Fabric Mirroring team is seeking a Software Engineer to help design, build, and operate next-generation data movement services that transfer large volumes of data from source systems…

CGI

L3 Application Support Engineer

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Aug 24, 2026

Original job description

Position Description

This role is hybrid and 4days/week in Toronto downtown office.

The Level 3 Application Support Engineer provides senior level production support for mission critical faster payment and bill payment platforms. This role leads complex incident resolution, performs root cause analysis, and works closely with business, engineering, infrastructure, database, network, Firewall and vendor teams to maintain application stability, resiliency, and regulatory compliance

Your future duties and responsibilities

Provide technical support for applications supporting faster payments and SaaS based platforms.
Support high volume payment operations with an emphasis on accuracy, timeliness, and risk controls.
Investigate payment failures and exceptions, and coordinate remediation with internal and external partners.
Provide clear updates to business stakeholders on incident impact, status, and recovery actions.

Incident, Problem & Risk Management

Act as the L3 escalation point for high severity production incidents.
Troubleshoot production issues for Java applications, including applications that integrate with MQ and Kafka.
Lead root cause analysis and document corrective and preventive actions.
Support incident bridges and deliver concise updates during major outages.
Identify recurring issues and recommend sustainable fixes and process improvements.

Technical Support, Platform Support & Development

Work with vendors and internal IT infrastructure teams on technology currency upgrades.
Perform scheduled support activities, including disaster recovery testing, user attestations, and control remediation.
Partner with vendors, infrastructure teams, and business stakeholders to remediate audit findings and vulnerabilities in alignment with TD security controls and standards.
Support business and operations teams during UAT for vendor and TD internal production releases.
Coordinate digital certificate renewals across all environments.
Document data flows, process flows, network and infrastructure diagrams.
Analyze issues across Oracle databases to validate transactions and support incident resolution.

Monitoring & Observability

Provide high quality application and user support to help ensure global IT systems remain available, reliable, and performant.
Use Dynatrace and Splunk for monitoring, log analysis, and incident investigation.
Review trends and alerts proactively to identify issues before they affect production.
Partner with engineering teams to strengthen monitoring, logging, and alerting capabilities.

Collaboration & Continuous Improvement

Collaborate with development, infrastructure, database, network, security, and vendor teams to resolve complex issues.
Provide knowledge transfer and guidance to L1 and L2 support teams.
Maintain runbooks, procedures, and support documentation.
Participate in post incident reviews and continuous improvement initiatives.

Required Qualifications To Be Successful In This Role

Must Have skills:

Experience in payment operations, risk management, exception handling, and production support.
Understanding of authentication tokens and certificate based authentication.
Strong knowledge of Spring Boot microservices and REST APIs, with hands on experience supporting production issues, deployments, and service reliability.
Working knowledge of Oracle databases for query execution, validation, and issue investigation.
Experience using Copilot and AI enabled tools to improve support analysis, documentation, automation, and operational efficiency.
Proficiency in T SQL development and debugging.
Programming experience in Java or comparable languages.
Experience using Dynatrace and Splunk for monitoring and incident analysis.
Strong analytical and troubleshooting skills in high pressure production environments.
Strong written and verbal communication skills.

Preferred Qualifications

Knowledge of payments, APIs, SaaS based applications, and high volume payment systems.
Experience working in financial services or other regulated environments.
Familiarity with ITIL incident, problem, and change management practices.
Experience supporting mission critical, high availability systems.
CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000–$130,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide senior-level production support for mission-critical payment platforms, leading complex incident resolution and root cause analysis. Collaborate with cross-functional teams and vendors to ensure application stability, resiliency, and regulatory compliance.

Requirements

Requires strong experience in payment operations, Java/Spring Boot microservices, and Oracle databases. Proficiency in monitoring tools like Dynatrace and Splunk, along with experience in high-pressure production environments, is essential.

Skills

Payment Operations
Risk Management
Spring Boot
Microservices
REST APIs
Oracle Database
T SQL
Java
Dynatrace
Splunk
Kafka
MQ
Incident Management
Root Cause Analysis
SaaS
Copilot

Visa sponsorship

Not detected in the job text

Keywords

Faster Payments
Bill Payment
SaaS
Java
Spring Boot
REST APIs
Oracle
T SQL
Kafka
MQ
Dynatrace
Splunk
Copilot
AI Tools
ITIL
Incident Management
Problem Management
Change Management
Root Cause Analysis
UAT
Disaster Recovery
Digital Certificates
Financial Services
Microservices
Production Support
Risk Controls
Authentication Tokens
Security Controls
Vulnerability Remediation
Application Stability

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Jobs in Canada