Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 2 months ago
Consultant senior - Modernisation des applications | Sr. Consultant - Application Modernization, AWS Professional Services
Amazon
Montreal, QC
…closely with customers to design, develop, implement and re-engineer applications to fully leverage the AWS Cloud, including GenAI-accelerated modernization techniques. You'll be a key…
Added 2 months ago
E
Senior Mechanical Engineer / Product Designer
Embross
Richmond Hill, ON
- $85,000 to $100,000 CAD / year
- Full-time
We’re currently looking for an experienced and proven Senior Mechanical Engineer / Product Designer to join our design and engineering team as we enter a new phase of growth and portfolio…
Added 2 months ago
Process Engineer, Senior - Metals
Hatch
Mississauga, ON
The Senior Process Engineer will be part of an engineering team providing engineering services and/or field support. Client liaison and maintaining the focus of the project on achieving…
Added 2 months ago
E
Cybersecurity - Cloud Security - Manager (Cloud Security Specialist)
EY
Edmonton, AB
- Full-time
To qualify for the role you must have:
Added 2 months ago
E
Cybersecurity - Cloud Security - Manager (Cloud Security Specialist)
EY
Vancouver, BC
- Full-time
To qualify for the role you must have:
Added 2 months ago
E
Cybersecurity - Cloud Security - Manager (Cloud Security Specialist)
EY
Montreal, QC
- Full-time
To qualify for the role you must have:
Added 2 months ago
E
Cybersecurity - Cloud Security - Manager (Cloud Security Specialist)
EY
Toronto, ON
- Full-time
To qualify for the role you must have:
Added 2 months ago
E
Cybersecurity - Cloud Security - Manager (Cloud Security Specialist)
EY
Calgary, AB
- Full-time
To qualify for the role you must have:
Added 2 months ago
BT
Senior Analyst, Analytical and Quality Control
BlueRock Therapeutics
Toronto, ON
- Full-time
The Analytical and Quality Control (A&QC) Senior Analyst – Compliance will provide support for a wide variety of A&QC Compliance requirements for the laboratory activities facilitating…
Added 2 months ago
JC
Product Design Engineer
Johnson Controls
Edmonton, AB · SA - Edmonton Orion
- Full-time
As a Product Design Engineer, you will lead complex product design and development work - driving robust, manufacturable solutions, providing technical guidance to junior engineers and…
Added 2 months ago
M
Junior Digital-Analog PCB Engineer/Designer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
The Junior Digital-Analog PCB Engineer/Designer will be part of a team of hardware designers working on the design, implementation, and validation of mixed signal (Digital & RF) electronics…
Added 2 months ago
B
Lead Process Engineer
Brightsmith
Vancouver, BC
- Full-time
…engineering team, making this an excellent opportunity for a strong Senior or Lead Process Engineer looking to step into broader technical and people…
Added 6 months ago
M
Satellite Flight Software (FSW) Systems Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
MDA is seeking a Satellite Flight Software System Engineer to support and/or lead the definition of a variety of embedded flight software applications from the architecture, the system…
Added 2 months ago
Production Support
Capgemini
Montreal, QC
We are seeking a Senior COBOL / Production Support Engineer to maintain and optimize our core client deposit platform (Depo). This role balances hands-on system enhancements with critical…
Added 2 months ago
ENGINEER
City of Toronto
Toronto, ON
Reporting directly to the Senior Engineer, Capital Delivery, Asset Strategy and Maintenance Planning (ASMP), the Engineer will support the implementation of Toronto Water’s Reliability…
Added 2 months ago
K
Cryogenic Engineer
Kinectrics
Toronto, ON
- Full-time
Reports to: Director, Nuclear Equipment and Tooling Process
Added 2 months ago
N
Post Engineer - Netflix Animation Studios
Netflix
Vancouver, BC
- Full-time
We’re looking for a Junior Post Engineer to join our Post Engineering team in Vancouver. This role is ideal for someone with hands‑on experience in post, AV, or VFX environments who wants…
Added 5 months ago
M&
Senior Electrical Engineer – Life Science
Merrick & Company
Ottawa, ON · Kanata, Ontario
- Full-time
…clients throughout the world. We are seeking an experienced Senior Laboratory / Facility Electrical Engineer for our Life Sciences business unit in our Kanata…
Added 2 months ago
OI
Mechanical Senior Engineer
Orthosoft Inc.
Montreal, QC
- Other
As a Senior Mechanical Engineer, you will act as a senior technical individual contributor and technical lead for complex mechanical engineering activities related to existing products and…
Added 2 months ago
WI
Senior Electrical Engineer, Water & Wastewater
WSP in Canada
Vaughan, ON
- Full-time
As a Senior Electrical Engineer, you will be an integral part of our dynamic electrical team and dive into the intricate world of engineering design on power distribution, control systems,…
Added 2 months ago
WI
Senior Electrical Engineer, Water & Wastewater
WSP in Canada
Markham, ON
- Full-time
As a Senior Electrical Engineer, you will be an integral part of our dynamic electrical team and dive into the intricate world of engineering design on power distribution, control systems,…
Added 3 months ago
G
Senior Water/Wastewater Treatment Process Engineer
GFT
Ottawa, ON · Mississauga, ON · Toronto, ON
- Full-time
GFT is seeking a pipeline of Senior Water/Wastewater Treatment Process Engineering talent to join our Water team in either Toronto, Mississauga or Ottawa ON. This role follows a hybrid work…
Added 2 months ago
F
Senior Metallurgist
Freeport-McMoRan
Vancouver, BC
- Full-time
Experience developing and reviewing PFDs, P&IDs, design criteria, equipment specifications, process control philosophies, and operating strategies.
Added 2 months ago
ZS
Harrogate, U.K.Security Analysis SE5
Zdeno Solutions, LLC
Harrogate, BC
- Full-time
Field Site Systems Engineer position available for Harrogate, United Kingdom, to join our Cyber Mission business unit. This is a full-time position requiring 1880 hours of support per year,…
Added 2 months ago
C
L3 Application Support Engineer
CGI
Toronto, ON
- Full-time
Must Have skills:

CGI

L3 Application Support Engineer

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Aug 24, 2026

Original job description

Position Description

This role is hybrid and 4days/week in Toronto downtown office.

The Level 3 Application Support Engineer provides senior level production support for mission critical faster payment and bill payment platforms. This role leads complex incident resolution, performs root cause analysis, and works closely with business, engineering, infrastructure, database, network, Firewall and vendor teams to maintain application stability, resiliency, and regulatory compliance

Your future duties and responsibilities

Provide technical support for applications supporting faster payments and SaaS based platforms.
Support high volume payment operations with an emphasis on accuracy, timeliness, and risk controls.
Investigate payment failures and exceptions, and coordinate remediation with internal and external partners.
Provide clear updates to business stakeholders on incident impact, status, and recovery actions.

Incident, Problem & Risk Management

Act as the L3 escalation point for high severity production incidents.
Troubleshoot production issues for Java applications, including applications that integrate with MQ and Kafka.
Lead root cause analysis and document corrective and preventive actions.
Support incident bridges and deliver concise updates during major outages.
Identify recurring issues and recommend sustainable fixes and process improvements.

Technical Support, Platform Support & Development

Work with vendors and internal IT infrastructure teams on technology currency upgrades.
Perform scheduled support activities, including disaster recovery testing, user attestations, and control remediation.
Partner with vendors, infrastructure teams, and business stakeholders to remediate audit findings and vulnerabilities in alignment with TD security controls and standards.
Support business and operations teams during UAT for vendor and TD internal production releases.
Coordinate digital certificate renewals across all environments.
Document data flows, process flows, network and infrastructure diagrams.
Analyze issues across Oracle databases to validate transactions and support incident resolution.

Monitoring & Observability

Provide high quality application and user support to help ensure global IT systems remain available, reliable, and performant.
Use Dynatrace and Splunk for monitoring, log analysis, and incident investigation.
Review trends and alerts proactively to identify issues before they affect production.
Partner with engineering teams to strengthen monitoring, logging, and alerting capabilities.

Collaboration & Continuous Improvement

Collaborate with development, infrastructure, database, network, security, and vendor teams to resolve complex issues.
Provide knowledge transfer and guidance to L1 and L2 support teams.
Maintain runbooks, procedures, and support documentation.
Participate in post incident reviews and continuous improvement initiatives.

Required Qualifications To Be Successful In This Role

Must Have skills:

Experience in payment operations, risk management, exception handling, and production support.
Understanding of authentication tokens and certificate based authentication.
Strong knowledge of Spring Boot microservices and REST APIs, with hands on experience supporting production issues, deployments, and service reliability.
Working knowledge of Oracle databases for query execution, validation, and issue investigation.
Experience using Copilot and AI enabled tools to improve support analysis, documentation, automation, and operational efficiency.
Proficiency in T SQL development and debugging.
Programming experience in Java or comparable languages.
Experience using Dynatrace and Splunk for monitoring and incident analysis.
Strong analytical and troubleshooting skills in high pressure production environments.
Strong written and verbal communication skills.

Preferred Qualifications

Knowledge of payments, APIs, SaaS based applications, and high volume payment systems.
Experience working in financial services or other regulated environments.
Familiarity with ITIL incident, problem, and change management practices.
Experience supporting mission critical, high availability systems.
CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000–$130,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide senior-level production support for mission-critical payment platforms, leading complex incident resolution and root cause analysis. Collaborate with cross-functional teams and vendors to ensure application stability, resiliency, and regulatory compliance.

Requirements

Requires strong experience in payment operations, Java/Spring Boot microservices, and Oracle databases. Proficiency in monitoring tools like Dynatrace and Splunk, along with experience in high-pressure production environments, is essential.

Skills

Payment Operations
Risk Management
Spring Boot
Microservices
REST APIs
Oracle Database
T SQL
Java
Dynatrace
Splunk
Kafka
MQ
Incident Management
Root Cause Analysis
SaaS
Copilot

Visa sponsorship

Not detected in the job text

Keywords

Faster Payments
Bill Payment
SaaS
Java
Spring Boot
REST APIs
Oracle
T SQL
Kafka
MQ
Dynatrace
Splunk
Copilot
AI Tools
ITIL
Incident Management
Problem Management
Change Management
Root Cause Analysis
UAT
Disaster Recovery
Digital Certificates
Financial Services
Microservices
Production Support
Risk Controls
Authentication Tokens
Security Controls
Vulnerability Remediation
Application Stability

Report this job

Work requirements

Jobs in Canada