Jobs in Canada

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Added 53 mins ago
UO
Compensation Analyst
University of Victoria
Victoria, BC
- Full-time
…and resource allocation by translating complex compensation data into actionable financial…
Added 54 mins ago
T
Treasury Liquidity Measurement - Analyst
TD
Toronto, ON
- Full-time
…Liquidity Measurement has a unique vantage point in the firm’s data flows that, when coupled with a deep understanding of client and market activities, allows it to build scalable…
Added 2 hours ago
W
Data Analyst, Sr.
Wiraa
Canada
- Full-time
We are seeking a highly skilled Senior Data Analyst, Customer Success to join our dynamic team. In this pivotal role, you will be responsible for analyzing complex data sets, developing…
Added 2 hours ago
W
Business Analyst
Wiraa
Canada
- Full-time
As a Business Analyst at ZURU, you will be instrumental in driving the commercial success and strategic growth of our toy brands on a global scale. This role offers a unique opportunity to…
Added 3 hours ago
PM
Product Analyst
Product Madness 📱🎮
Montreal, QC
- Full-time
We are looking for a dedicated Product Analyst to join our growing team. In this role, you will support the creative divisions within, working alongside other analysts and experts in data…
Added 3 hours ago
PM
Product Analyst
Product Madness 📱🎮
Montreal, QC
- Full-time
We are looking for a dedicated Product Analyst to join our growing team. In this role, you will support the creative divisions within, working alongside other analysts and experts in data…
Added 3 hours ago
PM
Product Analyst
Product Madness 📱🎮
Montreal, QC
- Full-time
We are looking for a dedicated Product Analyst to join our growing team. In this role, you will support the creative divisions within, working alongside other analysts and experts in data…
Added 3 hours ago
PM
Product Analyst
Product Madness 📱🎮
Montreal, QC
- Full-time
We are looking for a dedicated Product Analyst to join our growing team. In this role, you will support the creative divisions within, working alongside other analysts and experts in data…
Added 5 hours ago
MT
Senior Financial Analyst, Business Insights
McCarthy Tétrault LLP
Toronto, ON
- Full-time
…and grow - every day.We are recruiting for a Senior Financial Analyst, Business Insights to join our team in our Toronto office. The successful candidate must have a minimum of 3 years of…
Added 5 hours ago
RM
Investment Analyst
Rocky Mountaineer
Toronto, ON
- Full-time
The Investment Analyst will report directly to the Managing Director in charge of investments and capital allocation and will support the execution of the Major Rock investment strategy…
Added 5 hours ago
IB
Senior Business Analyst, Salesforce
IVEY BUSINESS SCHOOL FOUNDATION
London, ON
- $85,309 to $106,636 CAD / year
- Full-time
- Contract
Through building strong relationships with internal stakeholders and external vendors, the Senior Business Analyst offers specialized and informed insights crucial in selecting new…
Added 5 hours ago
AC
Investment Analyst
Armstrong Collective
Toronto, ON
- Full-time
The Investment Analyst will report directly to the Managing Director in charge of investments and capital allocation and will support the execution of the Major Rock investment strategy…
Added 6 hours ago
M
Senior Cost Analyst
MegaFood
Delta, BC
- Full-time
The Senior Cost Analyst is responsible for accurate product costing, inventory valuation, manufacturing variance analysis, and financial insights across the end-to-end supply chain. This…
Added 7 hours ago
T
Compensation Analyst
TEKsystems
Calgary, AB
- $45 to $55 CAD / hour
- Contract
We're partnering with a globally recognized organization seeking a Compensation Analyst to join their Total Rewards team. This is an exciting opportunity for a compensation professional who…
Added 7 hours ago
KR
Senior Financial Analyst
Kassen Recruitment
Toronto, ON
- Full-time
An innovative organization is seeking a Senior Financial Analyst to join its expanding finance team. This is a highly collaborative, business-facing role that combines financial planning…
Added 7 hours ago
KR
Senior Financial Analyst
Kassen Recruitment
Toronto, ON
- Full-time
A leading global organization in the financial services sector is seeking a Senior Financial Analyst to join its corporate finance team. This role offers broad exposure to financial…
Added 8 hours ago
Information Security Officer 3 (Security Architect, Application and Product Security)
Government of Alberta
Edmonton, AB
…confidentiality, integrity, and availability of key systems and data. You will work closely with client departments to strengthen and evolve security architecture and capabilities,…
Added 8 hours ago
M
Senior Data Analyst I, Product
Mistplay
Toronto, ON
- Full-time
The Senior Data Analyst I, Product within Mistplay's Data department will play a crucial role in enhancing Mistplay's business performance through insightful analysis and driving analytics…
Added 8 hours ago
AG
Senior Site Analyst
Adelphi Group
Toronto, ON
- Full-time
The Sr. Analyst role will be responsible for analyzing site performance across a wide array of client sites, including differences in paid and earned traffic from media, search, social,…
Added 8 hours ago
AG
Senior Media Analyst
Adelphi Group
Toronto, ON
- Full-time
The Sr. Media Analyst role will be responsible for executing a wide variety of analyses in support of a client that is looking for help to better understand their media performance via…
Added 8 hours ago
AG
Senior Site Analyst
Adelphi Group
Toronto, ON
- Full-time
The Sr. Analyst role will be responsible for analyzing site performance across a wide array of client sites, including differences in paid and earned traffic from media, search, social,…
Added 8 hours ago
AG
Business Analyst
Adelphi Group
Toronto, ON
- Full-time
The Marketing Science team is responsible for guiding the insights and analytics practice for OMD’s highest profile clients. We work closely with agency partners to shape the strategic…
Added 8 hours ago
AG
Sr. Campaign Manager, SEO
Adelphi Group
Toronto, ON
- Full-time
The role of the SEO Analyst is responsible for the overall account performance and execution, as well as mentoring and training junior employees. Their goal is to provide best in class…
Added 8 hours ago
AG
Data Analytics Lead
Adelphi Group
Calgary, AB
- Full-time
As a Data Analytics Lead, your curiosity never ends. The next question is always on your mind, helping you demonstrate the value of marketing science to internal and external stakeholders.…
Added 8 hours ago
AG
Analyst, Data Management & Visualization
Adelphi Group
Toronto, ON
- Full-time
You will build and maintain interactive dashboards and data visualizations that provide actionable insights into media performance, creative effectiveness, and audience behavior. Working…

CGI

Lead Analyste d’affaires

Quebec, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

We are seeking a Senior Business Analyst with proven expertise in business process transformation, operational improvement, and Salesforce Service Cloud implementations.

Key Responsibilities

Lead discovery workshops and process transformation initiatives.
Map current state and future state business processes.
Identify optimization, automation and continuous improvement opportunities.
Produce BPMN diagrams, process flows, swimlanes and journey maps.
Facilitate stakeholder engagement and influence business decisions.
Translate requirements into epics, user stories and acceptance criteria.
Collaborate closely with Salesforce Service Cloud and Experience Cloud teams.
Participate in Agile ceremonies, backlog refinement and PI Planning.

Required Qualifications

8+ years of Business Analysis experience.
5+ years of business process transformation experience.
Strong Salesforce Service Cloud expertise.
Excellent leadership, autonomy and consulting skills.
Experience in Agile and SAFe environments.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead discovery workshops and process transformation initiatives, map current and future state processes, and identify opportunities for optimization, automation, and continuous improvement. Create process diagrams and journey maps, engage stakeholders, translate requirements into delivery artifacts, and collaborate with Salesforce teams in Agile and SAFe activities.

Requirements

Requires at least 8 years of business analysis experience and 5 years of business process transformation experience, along with strong Salesforce Service Cloud expertise. Candidates should also demonstrate leadership, autonomy, consulting skills, and experience working in Agile and SAFe environments.

Skills

Business Analysis
Business Process Transformation
Operational Improvement
Salesforce Service Cloud
Salesforce Experience Cloud
Process Mapping
BPMN
Process Optimization
Automation
Continuous Improvement
Stakeholder Engagement
Requirements Analysis
Epics
User Stories
Agile
SAFe

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Business Process Transformation
Operational Improvement
Salesforce Service Cloud
Salesforce Experience Cloud
Discovery Workshops
Current State Mapping
Future State Mapping
BPMN Diagrams
Process Flows
Swimlane Diagrams
Journey Maps
Process Optimization
Automation
Continuous Improvement
Stakeholder Engagement
Requirements Analysis
Epics
User Stories
Acceptance Criteria
Agile
SAFe
Backlog Refinement
PI Planning
Consulting

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