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Added 3 mins ago
TC
Order Analyst
Toromont Cat
Concord, ON
- Full-time
The order analyst performs all the imperative corporate parts expediting for Caterpillar including constant traffic improvements, cost and service improvements and timely delivery of…
Added 3 mins ago
Senior Data Analyst, GTM Operations
7shifts
Saskatoon, SK
As the Senior Data Analyst at 7shifts, you’ll be the analytical partner to our Go-to-Market and Finance teams. Reporting to our Manager, Data & Analytics, you’ll work alongside analysts,…
Added 3 mins ago
Senior Data Analyst, GTM Operations
7shifts
Toronto, ON
As the Senior Data Analyst at 7shifts, you’ll be the analytical partner to our Go-to-Market and Finance teams. Reporting to our Manager, Data & Analytics, you’ll work alongside analysts,…
Added 17 mins ago
TI
Operations Analyst
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for "Operations Analyst"
Added 17 mins ago
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Temporary Payroll Analyst
Monks
Toronto, ON
- Full-time
Our Temporary Payroll Analyst will be part of the NAMER payroll team responsible for preparing and processing US and Canada payroll for assigned entities within Monks. This is a role for…
Added 17 mins ago
M
Temporary Payroll Analyst
Monks
Toronto, ON
- Full-time
Our Temporary Payroll Analyst will be part of the NAMER payroll team responsible for preparing and processing US and Canada payroll for assigned entities within Monks. This is a role for…
Added 17 mins ago
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ITSM Transition Anayst, Network Junior Engineer Jr
Tata Consultancy Services
Toronto, ON
- Full-time
Added 17 mins ago
HD
Specialist - Server Support - JWS (35hrs)
Halton District School Board
Burlington, ON
- Full-time
Provide leadership, guidance, and expertise to the Server Team including but not limited to; Senior Analyst - Server Support, Analysts -Server Support, and Network Operations Team to…
Added 17 mins ago
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Credit Card Reconciliation Analyst - 3 Month Contract
Boyd Group Services Inc.
Winnipeg, MB
- $18 CAD / hour
- Full-time
Added 17 mins ago
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Change Management Analyst
Bevertec
AB · Edmonton, AB
- Contract
Added 18 mins ago
Senior Product Manager - Plans & Electrical
Enercare
Markham, ON
The Sr Product Manager leads a team of three (2 PMs, 1 Analyst) and serves as the primary connector between product strategy and frontline execution.
Added 34 mins ago
AN
Technical Analyst- Licensing Advisor
Accurate Network Services
Edmonton, AB
- Full-time
Added 48 mins ago
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EDI/B2B AI-Enabled Analyst
Iconic Wineries of British Columbia
Vancouver, BC
- Full-time
The EDI/B2B AI-Enabled Analyst will drive the successful delivery of EDI/B2B and integration initiatives that support business growth, operational efficiency, and enterprise transformation.…
Added 1 hour ago
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Senior Business Systems Analyst
CGI
Halifax, NS
- Full-time
We are seeking a Senior Business Systems Analyst to support the analysis, design and delivery of digital solutions. You will work closely with business and technical stakeholders to…
Added 1 hour ago
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QA Analyst/Content Migration(OpenText to SharePoint)
BeachHead
Toronto, ON
- $41.28 to $49.54 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a QA Analyst/Content Migration(OpenText to SharePoint). This position involves supporting a critical migration project…
Added 1 hour ago
NE
Quality Analyst
NRG Energy
Calgary, AB
- Full-time
The Customer Care Quality Assurance Analyst is responsible for monitoring and evaluating customer interactions to support quality, compliance, and customer experience objectives across…
Added 1 hour ago
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Compliance Analyst III
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Compliance Analyst III to join our client in support of an existing vacancy.
Added 1 hour ago
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Sp°cialiste, R°mun°ration - CA
The Home Depot Canada
Toronto, ON
- Full-time
The Compensation Analyst supports the administration and delivery of compensation programs that align with Home Depot's business objectives and associate needs. This role is responsible for…
Added 1 hour ago
DS
Senior AI Engineer / Architect
D3 Security
Vancouver, BC
- Full-time
…Operations Center (ASOC) platform. Morpheus automates Tier 1–3 analyst work with unmatched precision, processing millions of alerts in real time and empowering security teams to respond…
Added 1 hour ago
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Customer Service Intermediate Analyst
Citi
Toronto, ON · Mississauga, ON
- Full-time
The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team.…
Added 1 hour ago
HH
Financial Analyst
Home Hardware Stores Limited
St. Jacobs, ON
- Full-time
As a Financial Analyst, you will play a key role in supporting the monthly close and ongoing financial operations for our internal corporate departments, including Payroll and Supply Chain.…
Added 1 hour ago
M
Personalization & Experimentation Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Personalization & Experimentation Analyst is responsible for building, launching, and managing personalization and testing experiences across digital channels using Adobe Target.…
Added 1 hour ago
Quality Analyst
NRG
AB · Edmonton, AB · Calgary, AB
The Customer Care Quality Assurance Analyst is responsible for monitoring and evaluating customer interactions to support quality, compliance, and customer experience objectives across…
Added 1 hour ago
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Early Careers: Work & Rewards Analyst – Toronto – 2027
WTW
Toronto, ON
- $65,000 to $70,000 CAD / year
- Full-time
Explore an opportunity. As an Work & Rewards Analyst, you will work side-by-side with some of the industry’s top consultants while you develop cutting edge technical knowledge and skills…
Added 2 hours ago
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2027 Winter – GRM, AI Business Analyst Intern – Innovation & AI Centre of Excellence (4 Months)
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CGI

Senior Business Systems Analyst

Halifax, NS, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: 7+ years of experience in Business Analysis, Business Systems Analysis, Functional Analysis or a similar software delivery role.
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Senior Business Systems Analyst to support the analysis, design and delivery of digital solutions. You will work closely with business and technical stakeholders to translate business needs into functional requirements and designs while supporting solution validation throughout the delivery lifecycle.

Experience with Incident Case Management (ICM) or similar case management solutions is a strong asset.

Your future duties and responsibilities

Lead requirements elicitation, analysis and stakeholder workshops.
Translate business needs into functional requirements, user stories and acceptance criteria.
Create functional designs, mockups, workflows, user flows, reports and/or web service requirements.
Collaborate with business, development, product and QA teams throughout solution delivery.
Support Functional Testing, System Integration Testing (SIT) and User Acceptance Testing (UAT) to validate solutions against business requirements.
Support requirements traceability and defect resolution.
Produce clear business and technical documentation.

Required Qualifications To Be Successful In This Role

7+ years of experience in Business Analysis, Business Systems Analysis, Functional Analysis or a similar software delivery role.
Strong experience with requirements elicitation, functional analysis and solution design.
Proven workshop facilitation and stakeholder management skills.
Experience creating mockups, workflows, user flows and functional documentation.
Experience defining acceptance criteria and supporting Functional Testing, SIT and UAT.
Strong written, verbal, presentation and documentation skills.

Assets

Experience with Incident Case Management (ICM), LaMPSS or similar case management solutions.
Experience with public sector or citizen-facing digital services.
Experience working within Agile, Scrum or product delivery teams.
Experience with usability testing and interpreting user research findings.
Experience creating SQL-based queries.
Experience with requirements traceability and defect management.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $75,000–$125,000. This role is a future opportunity.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

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More about this job

Responsibilities

Lead requirements elicitation and stakeholder workshops, translating business needs into functional requirements, designs, user stories, and acceptance criteria. Collaborate with delivery teams and support testing, traceability, and defect resolution throughout the solution lifecycle.

Requirements

Requires at least seven years of experience in business analysis, business systems analysis, functional analysis, or a similar software delivery role, along with strong requirements, solution design, facilitation, and documentation skills. Candidates should have experience supporting functional testing, SIT, and UAT; case management, public-sector digital services, Agile delivery, usability research, and SQL are assets.

Skills

Requirements Elicitation
Business Analysis
Functional Analysis
Solution Design
Workshop Facilitation
Stakeholder Management
Requirements Documentation
User Stories
Acceptance Criteria
Mockups
Workflow Design
Functional Testing
System Integration Testing
User Acceptance Testing
Requirements Traceability
SQL Queries

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Business Analysis
Functional Analysis
Requirements Elicitation
Functional Requirements
Solution Design
Stakeholder Workshops
User Stories
Acceptance Criteria
Mockups
Workflows
User Flows
Reports
Web Service Requirements
Incident Case Management
LaMPSS
Functional Testing
System Integration Testing
User Acceptance Testing
Requirements Traceability
Defect Management
Agile
Scrum
Product Delivery
Usability Testing
User Research
SQL
Public Sector
Digital Services

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