Jobs in Canada

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Added 3 mins ago
RM
RN Registered Nurse
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
…family-centered concept of labour and delivery. The mother's partner or any support person she chooses may remain with her during her Hospital stay. There is no nursery in this unit. Babies…
Added 3 mins ago
U
Finance Specialist
UPS
Mississauga, ON
- Full-time
Partner with business leaders to understand performance drivers and provide actionable recommendations.
Added 3 mins ago
GW
Director, Corporate Services
Gowling WLG
Calgary, AB
- $160,000 to $200,000 CAD / year
- Full-time
…process standardization, oversee enabling technologies, and partner with key stakeholders to continuously improve service delivery, client experience, and operational…
Added 3 mins ago
SH
Accounts Receivable Manager
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
Partner with Finance and other departments to simplify and automate manual processes.
Added 33 mins ago
SJ
Registered Nurse ICU
St. Joseph's Health Centre, Toronto
Toronto, ON
- Part-time
…dignity and regards patients and their families as an essential partner in the delivery of healthcare. As a member of our critical care team, you are highly-adaptable, highly-flexible and…
Added 33 mins ago
LH
Director Occupational Health & Wellness
Lifemark Health Group
St. John's, NL
- $130,000 to $165,000 CAD / year
- Full-time
…unwavering regulatory adherence. You will be a key strategic partner to executive leadership, HR, Safety, and Operations, translating visionary health strategies into tangible outcomes that…
Added 33 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 33 mins ago
C
Sales Director
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Actively participate in customer meetings, industry events, and partner activities to support sales development.
Added 33 mins ago
G
Head of Tax & Asset Compliance
Geotab
Toronto, ON
- Full-time
Product Strategy & Vision: Own the product vision, strategy, and roadmap for the domain, driving build/buy/partner decisions and evaluating emerging customer needs to strengthen market…
Added 33 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 33 mins ago
S
Finance Manager, Accounting & Financial Reporting (Hybrid)
Stryker
Hamilton, ON
- Full-time
Partner with shared-service and intercompany teams across accounts payable, reconciliations, cross-charges and related accounting activities to resolve complex issues and maintain timely,…
Added 33 mins ago
LH
PTA-Physiotherapy Assistant
Lifemark Health Group
Barrie, ON
- $17.6 to $21.17 CAD / hour
- Full-time
…seniors. With over 30 years of experience, we are a preferred partner of more than 185 LTC homes, 55 retirement communities and provide over 180 senior dwellings with physiotherapy,…
Added 33 mins ago
LH
Physiotherapist
Lifemark Health Group
Oakville, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Partner with therapy assistants and kinesiologists to maximize clinical impact.
Added 33 mins ago
L
Manager, Asset Protection & Safety, Global Fulfillment | Brampton, Ontario
lululemon
Brampton, ON
- Full-time
…alongside site and Operations leaders as their trusted safety partner, building capability and confidence across the…
Added 33 mins ago
LH
Physiotherapy Assistant
Lifemark Health Group
Cambridge, ON
- $17.6 to $21.17 CAD / hour
- Full-time
…seniors. With over 30 years of experience, we are a preferred partner of more than 185 LTC homes, 55 retirement communities and provide over 180 senior dwellings with physiotherapy,…
Added 33 mins ago
L
Supply Chain Project Manager | Contract until October 2027
lululemon
Vancouver, BC
- Full-time
…specific geographies and locations. The Project Manager will partner with Global Supply Chain leadership to stand up and lead a project within the strategic PMO portfolio across several…
Added 33 mins ago
SI
HRIS Senior Advisor - Workday
Saputo Inc.
Montreal, QC
- Full-time
This position will partner with HR and support Recruitment, HCM, Reporting, and Security, as well partner with IT and Operations teams to innovate through automation, continuous improvement…
Added 33 mins ago
G
Head of Tax & Asset Compliance
Geotab
Waterloo, ON
- Full-time
Product Strategy & Vision: Own the product vision, strategy, and roadmap for the domain, driving build/buy/partner decisions and evaluating emerging customer needs to strengthen market…
Added 1 hour ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Partner with hiring managers to understand workforce needs and develop effective recruitment strategies.
Added 1 hour ago
U
Finance Specialist
UPS
Mississauga, ON
- Full-time
Partner with business leaders to understand performance drivers and provide actionable recommendations.
Added 1 hour ago
J
Development Ops Engineer
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Development Ops Engineer based in Canada.
Added 1 hour ago
L
Senior Software Engineer
lululemon
BC · British Columbia, Canada
- Full-time
…guidance on advanced technical concepts and career development, partner with product and business stakeholders on technical strategy and roadmap planning and represent engineering…
Added 1 hour ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Partner with Data Management and Biostatistics to support data cleaning, analyses, reporting, and study deliverables.
Added 1 hour ago
AC
Housekeeping Supervisor- Remote Lodge Chapleau, ON
Aramark Canada
Timmins, ON
- Full-time
Partner with department leadership to address performance deficiencies of custodial team.
Added 1 hour ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Winnipeg, MB
- Full-time

CGI

Service delivery Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Description

This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 2 days per week subject to change at any time.

We are seeking a senior technology leader with a strong background in software development, solution architecture, and production support. The successful candidate will guide solution design and technical delivery for AWS and Node.js applications while overseeing service delivery in a product support environment.

This role combines hands-on architectural leadership with service management. The candidate will work with development, operations, product, and business teams to maintain reliable services, resolve production issues, and deliver improvements that meet business needs.

Your future duties and responsibilities

Provide technical and architectural leadership for AWS and Node.js solutions.

Review existing systems and recommend solution designs, enhancements, and modernization approaches.

Guide developers in designing, building, integrating, and supporting production applications.

Oversee service delivery for product support, ensuring services meet agreed expectations and operational targets.

Coordinate incident, problem, and change management activities, including escalation and root cause analysis.

Monitor service performance, identify recurring issues, and lead plans to improve reliability and efficiency.

Partner with product owners, project managers, architects, and business stakeholders to understand priorities and delivery needs.

Manage delivery plans, resources, risks, dependencies, and status communications.

Support production releases and ensure appropriate readiness, documentation, and transition to support.

Ensure teams follow architecture, security, operational, and quality standards.

Communicate service status, risks, and recommendations to stakeholders and senior leaders.

Promote collaboration and continuous improvement across development and support teams.

Required Qualifications To Be Successful In This Role

Significant experience in software development and solution architecture.
Strong experience designing and supporting applications built with AWS and Node.js.
Proven project management experience, including planning and managing scope, schedules, resources, risks, dependencies, deliverables, and stakeholder communications
Experience working in production support or product support environments.
Experience leading technical teams and coordinating delivery across development and operations.
Knowledge of incident, problem, and change management practices.
Strong troubleshooting, analytical, and decision-making skills.
Excellent communication and stakeholder management abilities.
Ability to balance architectural direction, operational needs, and delivery priorities.

Preferred Qualifications

Experience with cloud-based application modernization and distributed systems.
Familiarity with DevOps practices, CI/CD pipelines, monitoring, and observability tools.
Experience managing service levels, operational risks, and continuous improvement initiatives.
Relevant AWS, architecture, Agile, or IT service management certifications.

"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000–$145,000. This role is an existing vacancy."

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Provide architectural and technical leadership for AWS and Node.js applications while overseeing product support service delivery and production operations. Coordinate incidents, changes, releases, resources, risks, and stakeholder communications, and lead initiatives to improve service reliability and efficiency.

Requirements

Requires significant experience in software development and solution architecture, strong AWS and Node.js application experience, and proven project management experience. Candidates should have production support experience, technical team leadership skills, knowledge of incident, problem, and change management, and strong troubleshooting and stakeholder communication abilities.

Skills

Software Development
Solution Architecture
AWS
Node.js
Project Management
Production Support
Technical Leadership
Incident Management
Problem Management
Change Management
Troubleshooting
Stakeholder Management
Cloud Modernization
Distributed Systems
DevOps
CI/CD

Visa sponsorship

Not detected in the job text

Keywords

AWS
Node.js
Software Development
Solution Architecture
Production Support
Product Support
Service Delivery
Project Management
Incident Management
Problem Management
Change Management
Root Cause Analysis
Cloud Application Modernization
Distributed Systems
DevOps
CI/CD Pipelines
Monitoring
Observability
Service Levels
Operational Risk
Agile
IT Service Management
Security Standards
Architecture Standards
Continuous Improvement

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