Jobs in Canada

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Added 24 mins ago
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Registered Social Worker (MSW with Clinical Designation)
DiveThru
AB · Edmonton, AB
- Contract
…services include therapy and psychological assessments. We also partner with organizations to make mental health support more accessible for their…
Added 24 mins ago
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Registered Provisional Psychologist
DiveThru
AB · Edmonton, AB
- Contract
…services include therapy and psychological assessments. We also partner with organizations to make mental health support more accessible for their…
Added 24 mins ago
D
Registered Psychologist
DiveThru
AB · Edmonton, AB
- Contract
…services include therapy and psychological assessments. We also partner with organizations to make mental health support more accessible for their…
Added 24 mins ago
CS
Bridging to Employment Coordinator
Carrier Sekani Family Services
Prince George, BC
- Full-time
…providing services to 11 member Nations. Every day, our teams partner with Indigenous families and communities to support healing, wellness, and self-determination, grounding our programs…
Added 24 mins ago
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Human Resources Manager
McDougall Energy Inc.
Goderich, ON
- Full-time
McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions…
Added 24 mins ago
CS
Mental Health Counsellor/Therapist - Child & Youth
Carrier Sekani Family Services
BC · Takla Landing, BC
- Full-time
…providing services to 11 member Nations. Every day, our teams partner with Indigenous families and communities to support healing, wellness, and self-determination, grounding our programs…
Added 24 mins ago
AM
Senior Talent Acquisition Specialist ( FT 18 Month Contract)
Arbor Memorial Inc.
Toronto, ON
- $55,000 to $80,000 CAD / year
- Full-time
Partner with hiring managers to define recruitment strategies, establish timelines, address hiring needs, and support timely decision-making.
Added 24 mins ago
S
Associate, Index Management – Equity Rebalance
Solactive
Toronto, ON
- Full-time
…clients. Flexibility, efficiency and providing the highest quality are at the heart and soul of our business philosophy. We are now…
Added 24 mins ago
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Solution Consultant Director, Partner channel
Omilia
Remote, Canada
- Remote
…pre-sales engagements. By setting the standard for solution quality, enabling the team, and acting as the most senior technical voice in strategic deals, the Solution Consultant Director…
Added 39 mins ago
Research Scientist, Memory, Reasoning and Continual Learning, DeepMind
Google
Toronto, ON
…projects as well as from collaborations with research programs at partner universities and technical institutes all over the…
Added 54 mins ago
CS
Family Preservation Worker
Carrier Sekani Family Services
Vanderhoof, BC
- Full-time
…providing services to 11 member Nations. Every day, our teams partner with Indigenous families and communities to support healing, wellness, and self-determination, grounding our programs…
Added 54 mins ago
CS
Family Preservation Worker
Carrier Sekani Family Services
Prince George, BC
- $32.85 to $42.54 CAD / hour
- Full-time
…providing services to 11 member Nations. Every day, our teams partner with Indigenous families and communities to support healing, wellness, and self-determination, grounding our programs…
Added 54 mins ago
AH
Nurse Practitioner
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…practice, therapeutic management, prescribing, patient and care partner education, longitudinal chronic disease management, and care coordination. The role has been created to strengthen…
Added 54 mins ago
AM
Print Centre Specialist
Arbor Memorial Inc.
Toronto, ON · Scarborough, ON
- $22 to $24 CAD / hour
- Part-time
…will play a vital role in supporting families by creating high-quality printed materials that honour and commemorate their loved…
Added 54 mins ago
SP
Canadian Public Sector Engagement Delivery Leader
Salesforce Partner Canada
Toronto, ON
- Full-time
Proven history of delivering high quality results on schedule and within budget, managing a budget of at least $15Mil.
Added 54 mins ago
SP
Director, Finance Data Strategy & Stewardship
Salesforce Partner Canada
Toronto, ON
- Full-time
…models and governance standards, and ensures the reliability, quality, and compliance of Finance data used for reporting and analytics. The Director will also manage and develop a dedicated…
Added 54 mins ago
SP
Business Operations Manager
Salesforce Partner Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This role is responsible for the financial administration and operational governance of the Partner Program incentives. The primary focus is to ensure that all funding requests, payments,…
Added 54 mins ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives.
Added 54 mins ago
LE
Director, Human Resources
LG Electronics
Toronto, ON
- Full-time
Partner with hiring leaders to define success profiles, strengthen selection quality and make timely, evidence-based hiring decisions.
Added 54 mins ago
SP
Software Engineering SMTS
Salesforce Partner Canada
Toronto, ON
- Full-time
Elevate Code Craft & Quality: Demonstrate expertise in design patterns, refactoring techniques, and clean code principles. Work directly with developers to elevate code maintainability and…
Added 54 mins ago
SP
Software Engineering LMTS
Salesforce Partner Canada
Vancouver, BC
- Full-time
…to ensure we build products right and release them with high quality. Equally important is advanced prompt engineering - the ability to write precise, structured prompts and cultivate the…
Added 1 hour ago
RB
Financing Specialist - Agriculture
Royal Bank of Canada
Guelph, ON · Strathroy-Caradoc, ON · Woodstock, ON
- Full-time
…financial and credit advice, and support portfolio management. You partner with Relationship Managers, Commercial Financial Services, in credit discovery and advice leading to issuance of…
Added 1 hour ago
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Seasonal Educator | SASKATOON
lululemon
Saskatoon, SK
- Full-time
…responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and…
Added 1 hour ago
Copy of Senior Software Development Engineer in Test, ML
PlayStation Global
Waterloo, ON
PlayStation is seeking a Sr Software Development Engineer in Test, ML to join our Madison team and lead quality efforts for machine learning-powered products and services. You will partner…
Added 2 hours ago
B
Sr. Tech Lead - Application Development N 4D
BrightClaim
Montreal, QC
- Full-time
…intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a…

CGI

Service delivery Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Description

This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 2 days per week subject to change at any time.

We are seeking a senior technology leader with a strong background in software development, solution architecture, and production support. The successful candidate will guide solution design and technical delivery for AWS and Node.js applications while overseeing service delivery in a product support environment.

This role combines hands-on architectural leadership with service management. The candidate will work with development, operations, product, and business teams to maintain reliable services, resolve production issues, and deliver improvements that meet business needs.

Your future duties and responsibilities

Provide technical and architectural leadership for AWS and Node.js solutions.

Review existing systems and recommend solution designs, enhancements, and modernization approaches.

Guide developers in designing, building, integrating, and supporting production applications.

Oversee service delivery for product support, ensuring services meet agreed expectations and operational targets.

Coordinate incident, problem, and change management activities, including escalation and root cause analysis.

Monitor service performance, identify recurring issues, and lead plans to improve reliability and efficiency.

Partner with product owners, project managers, architects, and business stakeholders to understand priorities and delivery needs.

Manage delivery plans, resources, risks, dependencies, and status communications.

Support production releases and ensure appropriate readiness, documentation, and transition to support.

Ensure teams follow architecture, security, operational, and quality standards.

Communicate service status, risks, and recommendations to stakeholders and senior leaders.

Promote collaboration and continuous improvement across development and support teams.

Required Qualifications To Be Successful In This Role

Significant experience in software development and solution architecture.
Strong experience designing and supporting applications built with AWS and Node.js.
Proven project management experience, including planning and managing scope, schedules, resources, risks, dependencies, deliverables, and stakeholder communications
Experience working in production support or product support environments.
Experience leading technical teams and coordinating delivery across development and operations.
Knowledge of incident, problem, and change management practices.
Strong troubleshooting, analytical, and decision-making skills.
Excellent communication and stakeholder management abilities.
Ability to balance architectural direction, operational needs, and delivery priorities.

Preferred Qualifications

Experience with cloud-based application modernization and distributed systems.
Familiarity with DevOps practices, CI/CD pipelines, monitoring, and observability tools.
Experience managing service levels, operational risks, and continuous improvement initiatives.
Relevant AWS, architecture, Agile, or IT service management certifications.

"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000–$145,000. This role is an existing vacancy."

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Provide architectural and technical leadership for AWS and Node.js applications while overseeing product support service delivery and production operations. Coordinate incidents, changes, releases, resources, risks, and stakeholder communications, and lead initiatives to improve service reliability and efficiency.

Requirements

Requires significant experience in software development and solution architecture, strong AWS and Node.js application experience, and proven project management experience. Candidates should have production support experience, technical team leadership skills, knowledge of incident, problem, and change management, and strong troubleshooting and stakeholder communication abilities.

Skills

Software Development
Solution Architecture
AWS
Node.js
Project Management
Production Support
Technical Leadership
Incident Management
Problem Management
Change Management
Troubleshooting
Stakeholder Management
Cloud Modernization
Distributed Systems
DevOps
CI/CD

Visa sponsorship

Not detected in the job text

Keywords

AWS
Node.js
Software Development
Solution Architecture
Production Support
Product Support
Service Delivery
Project Management
Incident Management
Problem Management
Change Management
Root Cause Analysis
Cloud Application Modernization
Distributed Systems
DevOps
CI/CD Pipelines
Monitoring
Observability
Service Levels
Operational Risk
Agile
IT Service Management
Security Standards
Architecture Standards
Continuous Improvement

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