ServiceNow Configuration and Integration Specialist
- Québec, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
We are looking for a ServiceNow professional who can contribute to the configuration, evolution, and integration of ServiceNow solutions that address business and technology needs.
This role combines a functional understanding of the ServiceNow platform with practical configuration skills and the ability to contribute to integration activities. The successful candidate will work closely with architects, business analysts, developers, and client teams to implement robust and coherent solutions aligned with ServiceNow and ITIL 4 best practices.
The objective is to contribute to the delivery of effective ServiceNow solutions that are properly configured, integrated with the technology environment, and adapted to user needs.
This role combines a functional understanding of the ServiceNow platform with practical configuration skills and the ability to contribute to integration activities. The successful candidate will work closely with architects, business analysts, developers, and client teams to implement robust and coherent solutions aligned with ServiceNow and ITIL 4 best practices.
The objective is to contribute to the delivery of effective ServiceNow solutions that are properly configured, integrated with the technology environment, and adapted to user needs.
More about this job
Responsibilities
The ServiceNow Configuration and Integration Specialist at CGI will configure ServiceNow solutions and help connect them to other systems. The role works with architects, analysts, developers and client teams to deliver solutions that meet user needs.
Requirements
Candidates need a functional understanding of the ServiceNow platform, practical configuration skills and experience contributing to integrations. Familiarity with ITIL 4 best practices is expected.
Skills
- ServiceNow platform
- ServiceNow configuration
- ServiceNow integration
- ITIL 4
- IT service management
- Platform configuration
- Systems integration
- Workflow configuration
- Solution design
- Requirements analysis
- Collaboration with architects and developers
- Client communication
- Troubleshooting
Categories
- Technology
- Software
- Consulting
Keywords
- ServiceNow
- ServiceNow configuration
- ServiceNow integration
- ITIL 4
- IT service management
- ITSM
- platform configuration
- system integration
- REST API
- workflow automation
- solution delivery
- enterprise software
- IT operations
- CGI
Tools
- ServiceNow
Languages
- English