Technicien Centre de donnée
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 3+ years of experience working in a Data Center or similar IT infrastructure environment.
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
We are seeking an experienced Data Center Technician to join our Data Center Operations team. The successful candidate will be responsible for the day to day operation, maintenance, installation, and support of Data Center infrastructure and IT equipment.
The role requires strong attention to detail, good organizational skills, and the ability to work in a controlled Data Center environment while following established processes, security requirements, and safety procedures.
Your future duties and responsibilities
Key Responsibilities
- Perform rack and stack activities, including installation, removal, and relocation of IT equipment.
- Install and manage copper and fiber optic cabling, including patching, labeling, and cable management.
- Perform equipment power connections and verify A/B power redundancy.
- Assist with server, network, storage, and other IT infrastructure installations and decommissions.
- Perform physical audits and inventory of Data Center equipment, racks, PDUs, cabling, and connectivity.
- Maintain accurate equipment records, including hostname, serial number, rack/U position, power connections, and network connectivity.
- Work with Network, Systems, Security, Facilities, and other technical teams to coordinate Data Center activities.
- Perform troubleshooting and physical validation of equipment, cabling, power, and connectivity issues.
- Support Data Center moves, adds, changes, migrations, and decommissioning activities.
- Follow change management, incident management, and Data Center access procedures.
- Participate in maintenance windows and provide onsite technical support as required.
- Ensure work areas, racks, and cabling remain clean, organized, and compliant with Data Center standards.
- Identify and report infrastructure issues, risks, and discrepancies.
- Support internal and client audits by providing accurate infrastructure information and documentation.
- Maintain compliance with Data Center security, safety, and operational procedures.
Required Skills And Experience
Required qualifications to be successful in this role
- 3+ years of experience working in a Data Center or similar IT infrastructure environment.
- Hands on experience with rack and stack activities.
- Strong knowledge of copper and fiber optic cabling.
- Experience working with servers, network equipment, PDUs, UPS systems, and Data Center infrastructure.
- Experience performing equipment audits and maintaining accurate inventory records.
- Ability to read rack layouts, cabling diagrams, and Data Center documentation.
- Familiarity with ITIL, ITSM, change management, and incident management processes.
- Strong troubleshooting and problem solving skills.
- Good organizational and documentation skills.
- Ability to work independently and as part of a technical team.
- Ability to work during scheduled maintenance windows, including occasional evenings or weekends.
Preferred Skills
- Experience with DCIM tools such as Nlyte or equivalent.
- Experience with Data Center migrations and decommissioning projects.
- Knowledge of structured cabling standards and best practices.
- Experience working with audit requirements and Data Center compliance controls.
- Familiarity with network switches, patch panels, fiber distribution panels, and optical transceivers.
- Experience working in a large enterprise or colocation Data Center environment.
Key Competencies
- Attention to detail
- Safety and security awareness
- Strong communication skills
- Customer focused approach
- Teamwork and collaboration
- Problem solving
- Ability to prioritize multiple requests
- Strong documentation and organizational skills
- Ability to work in a highly controlled and process driven environment
Physical Requirements
- Ability to work in a Data Center environment for extended periods
- Ability to lift and move IT equipment in accordance with applicable safety requirements.
- Ability to work under raised floors and in equipment racks when required.
- Ability to stand, walk, bend, kneel, and work in confined areas as required.
- 7+ years of hands on experience working as a Data Center Technician or in a similar IT infrastructure environment.
- Strong knowledge of Data Center operations, rack and stack, equipment installation, relocation, and decommissioning.
- Hands on experience with fiber optic and copper cabling, patch panels, cable management, labeling, and troubleshooting.
- Working knowledge of servers, network equipment, PDUs, UPS systems, and structured cabling.
- Experience performing physical infrastructure audits, equipment inventory, and validation.
- Strong attention to detail and the ability to accurately document rack location, U position, hostname, serial number, power connections, and network connectivity.
- Familiarity with DCIM tools, preferably Nlyte or similar platforms.
- Understanding of ITSM, Incident Management, Change Management, and maintenance window processes.
- Ability to follow established Data Center security, safety, access, and operational procedures.
- Strong troubleshooting, analytical, and problem solving skills.
- Excellent communication and interpersonal skills, with the ability to work effectively with Network, Systems, Facilities, Security, vendors, and clients.
- Ability to work independently, prioritize multiple activities, and manage work in a fast paced, highly controlled environment.
- Flexibility to support planned maintenance activities outside regular business hours, including evenings and weekends when required.
- Strong documentation and organizational skills.
- Ability to work safely with IT equipment and within Data Center environments, including raised floor and rack level activities.
- Audit and compliance experience is considered a strong asset.
CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$95,000. This role is an existing vacancy.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team - one of the largest IT and business consulting services firms in the world.
Technicien Centre de donnée
Required Qualifications To Be Successful In This Role
Compétences et expérience requises
Read the full bilingual original
The role requires strong attention to detail, good organizational skills, and the ability to work in a controlled Data Center environment while following established processes, security requirements, and safety procedures.
Your future duties and responsibilities
Key Responsibilities
- Perform rack and stack activities, including installation, removal, and relocation of IT equipment.
- Install and manage copper and fiber optic cabling, including patching, labeling, and cable management.
- Perform equipment power connections and verify A/B power redundancy.
- Assist with server, network, storage, and other IT infrastructure installations and decommissions.
- Perform physical audits and inventory of Data Center equipment, racks, PDUs, cabling, and connectivity.
- Maintain accurate equipment records, including hostname, serial number, rack/U position, power connections, and network connectivity.
- Work with Network, Systems, Security, Facilities, and other technical teams to coordinate Data Center activities.
- Perform troubleshooting and physical validation of equipment, cabling, power, and connectivity issues.
- Support Data Center moves, adds, changes, migrations, and decommissioning activities.
- Follow change management, incident management, and Data Center access procedures.
- Participate in maintenance windows and provide onsite technical support as required.
- Ensure work areas, racks, and cabling remain clean, organized, and compliant with Data Center standards.
- Identify and report infrastructure issues, risks, and discrepancies.
- Support internal and client audits by providing accurate infrastructure information and documentation.
- Maintain compliance with Data Center security, safety, and operational procedures.
Required qualifications to be successful in this role
- 3+ years of experience working in a Data Center or similar IT infrastructure environment.
- Hands on experience with rack and stack activities.
- Strong knowledge of copper and fiber optic cabling.
- Experience working with servers, network equipment, PDUs, UPS systems, and Data Center infrastructure.
- Experience performing equipment audits and maintaining accurate inventory records.
- Ability to read rack layouts, cabling diagrams, and Data Center documentation.
- Familiarity with ITIL, ITSM, change management, and incident management processes.
- Strong troubleshooting and problem solving skills.
- Good organizational and documentation skills.
- Ability to work independently and as part of a technical team.
- Ability to work during scheduled maintenance windows, including occasional evenings or weekends.
- Experience with DCIM tools such as Nlyte or equivalent.
- Experience with Data Center migrations and decommissioning projects.
- Knowledge of structured cabling standards and best practices.
- Experience working with audit requirements and Data Center compliance controls.
- Familiarity with network switches, patch panels, fiber distribution panels, and optical transceivers.
- Experience working in a large enterprise or colocation Data Center environment.
- Attention to detail
- Safety and security awareness
- Strong communication skills
- Customer focused approach
- Teamwork and collaboration
- Problem solving
- Ability to prioritize multiple requests
- Strong documentation and organizational skills
- Ability to work in a highly controlled and process driven environment
- Ability to work in a Data Center environment for extended periods
- Ability to lift and move IT equipment in accordance with applicable safety requirements.
- Ability to work under raised floors and in equipment racks when required.
- Ability to stand, walk, bend, kneel, and work in confined areas as required.
- 7+ years of hands on experience working as a Data Center Technician or in a similar IT infrastructure environment.
- Strong knowledge of Data Center operations, rack and stack, equipment installation, relocation, and decommissioning.
- Hands on experience with fiber optic and copper cabling, patch panels, cable management, labeling, and troubleshooting.
- Working knowledge of servers, network equipment, PDUs, UPS systems, and structured cabling.
- Experience performing physical infrastructure audits, equipment inventory, and validation.
- Strong attention to detail and the ability to accurately document rack location, U position, hostname, serial number, power connections, and network connectivity.
- Familiarity with DCIM tools, preferably Nlyte or similar platforms.
- Understanding of ITSM, Incident Management, Change Management, and maintenance window processes.
- Ability to follow established Data Center security, safety, access, and operational procedures.
- Strong troubleshooting, analytical, and problem solving skills.
- Excellent communication and interpersonal skills, with the ability to work effectively with Network, Systems, Facilities, Security, vendors, and clients.
- Ability to work independently, prioritize multiple activities, and manage work in a fast paced, highly controlled environment.
- Flexibility to support planned maintenance activities outside regular business hours, including evenings and weekends when required.
- Strong documentation and organizational skills.
- Ability to work safely with IT equipment and within Data Center environments, including raised floor and rack level activities.
- Audit and compliance experience is considered a strong asset.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team - one of the largest IT and business consulting services firms in the world.
Technicien Centre de donnée
Job Description
Nous sommes à la recherche d'un(e) technicien(ne) de centre de données expérimenté(e) pour se joindre à notre équipe des opérations de centre de données. La personne retenue sera responsable de l'exploitation quotidienne, de l'entretien, de l'installation et du soutien de l'infrastructure de centre de données ainsi que des équipements TI.
Le poste exige une grande attention aux détails, de solides compétences organisationnelles et la capacité de travailler dans un environnement de centre de données contrôlé tout en respectant les processus établis, les exigences en matière de sécurité et les procédures de santé et sécurité.
Your future duties and responsibilities
Responsabilités principales
- Effectuer les activités de montage en baie (« rack and stack »), incluant l'installation, le retrait et le déplacement d'équipements TI.
- Installer et gérer le câblage en cuivre et en fibre optique, y compris le raccordement, l'étiquetage et la gestion des câbles.
- Effectuer les raccordements électriques des équipements et vérifier la redondance électrique A/B.
- Participer à l'installation et au retrait de serveurs, d'équipements réseau, de systèmes de stockage et d'autres infrastructures TI.
- Réaliser des audits physiques et des inventaires des équipements du centre de données, des baies, des PDU, du câblage et de la connectivité.
- Maintenir des dossiers précis des équipements, notamment le nom d'hôte (hostname), le numéro de série, l'emplacement baie/U, les connexions d'alimentation et la connectivité réseau.
- Collaborer avec les équipes Réseau, Systèmes, Sécurité, Installations et autres équipes techniques afin de coordonner les activités du centre de données.
- Effectuer le dépannage et la validation physique des problèmes liés aux équipements, au câblage, à l'alimentation et à la connectivité.
- Soutenir les activités de déménagement, d'ajout, de modification, de migration et de mise hors service du centre de données.
- Respecter les procédures de gestion des changements, de gestion des incidents et d'accès au centre de données.
- Participer aux fenêtres de maintenance et fournir du soutien technique sur site au besoin.
- Veiller à ce que les zones de travail, les baies et le câblage demeurent propres, organisés et conformes aux normes du centre de données.
- Identifier et signaler les problèmes d'infrastructure, les risques et les écarts.
- Soutenir les audits internes et ceux des clients en fournissant des renseignements et de la documentation d'infrastructure exacts.
- Maintenir la conformité aux procédures de sécurité, de santé et sécurité, et d'exploitation du centre de données.
Compétences et expérience requises
- Plus de 3 ans d'expérience dans un centre de données ou dans un environnement similaire d'infrastructure TI.
- Expérience pratique des activités de montage en baie (« rack and stack »).
- Solide connaissance du câblage en cuivre et en fibre optique.
- Expérience avec les serveurs, les équipements réseau, les PDU, les systèmes UPS (alimentation sans coupure) et l'infrastructure de centre de données.
- Expérience dans la réalisation d'audits d'équipements et le maintien de registres d'inventaire précis.
- Capacité à lire des plans de baies, des schémas de câblage et de la documentation de centre de données.
- Connaissance des processus ITIL, ITSM, de gestion des changements et de gestion des incidents.
- Excellentes habiletés en dépannage et en résolution de problèmes.
- Bonnes compétences organisationnelles et en documentation.
- Capacité à travailler de façon autonome et au sein d'une équipe technique.
- Capacité à travailler durant les fenêtres de maintenance planifiées, y compris occasionnellement le soir ou la fin de semaine.
- Expérience avec des outils DCIM tels que Nlyte ou un équivalent.
- Expérience dans des projets de migration et de mise hors service de centres de données.
- Connaissance des normes et des meilleures pratiques en matière de câblage structuré.
- Expérience liée aux exigences d'audit et aux contrôles de conformité des centres de données.
- Connaissance des commutateurs réseau, panneaux de brassage (patch panels), panneaux de distribution de fibre et émetteurs récepteurs optiques.
- Expérience de travail dans un grand centre de données d'entreprise ou un environnement de colocation.
- Souci du détail
- Sensibilisation à la sécurité et à la sûreté
- Excellentes habiletés de communication
- Approche axée sur le client
- Esprit d'équipe et collaboration
- Résolution de problèmes
- Capacité à prioriser plusieurs demandes
- Excellentes compétences en documentation et en organisation
- Capacité à travailler dans un environnement hautement contrôlé et axé sur les processus
- Capacité à travailler dans un environnement de centre de données pendant de longues périodes.
- Capacité à soulever et déplacer des équipements TI conformément aux exigences de santé et sécurité applicables.
- Capacité à travailler sous les planchers surélevés et dans les baies d'équipements lorsque requis.
- Capacité à rester debout, marcher, se pencher, s'agenouiller et travailler dans des espaces restreints au besoin.
- Plus de 7 ans d'expérience pratique à titre de technicien(ne) de centre de données ou dans un environnement similaire d'infrastructure TI.
- Solide connaissance des opérations de centre de données, du montage en baie (« rack and stack »), de l'installation, du déplacement et de la mise hors service d'équipements.
- Expérience pratique du câblage en fibre optique et en cuivre, des panneaux de brassage, de la gestion des câbles, de l'étiquetage et du dépannage.
- Connaissance pratique des serveurs, des équipements réseau, des PDU, des systèmes UPS et du câblage structuré.
- Expérience dans la réalisation d'audits d'infrastructure physique, d'inventaires d'équipements et de validation.
- Grand souci du détail et capacité à documenter avec précision l'emplacement des baies, la position U, le nom d'hôte, le numéro de série, les connexions d'alimentation et la connectivité réseau.
- Connaissance des outils DCIM, idéalement Nlyte ou des plateformes similaires.
- Compréhension des processus ITSM, de gestion des incidents, de gestion des changements et des fenêtres de maintenance.
- Capacité à respecter les procédures établies du centre de données en matière de sécurité, d'accès, de santé et sécurité et d'exploitation.
- Excellentes compétences en dépannage, en analyse et en résolution de problèmes.
- Excellentes aptitudes en communication et en relations interpersonnelles, avec la capacité de travailler efficacement avec les équipes Réseau, Systèmes, Installations, Sécurité, les fournisseurs et les clients.
- Capacité à travailler de façon autonome, à prioriser plusieurs activités et à gérer le travail dans un environnement dynamique et hautement contrôlé.
- Flexibilité pour soutenir les activités de maintenance planifiées à l'extérieur des heures normales de travail, y compris les soirs et les fins de semaine lorsque requis.
- Excellentes compétences en documentation et en organisation.
- Capacité à travailler de façon sécuritaire avec des équipements TI et dans des environnements de centre de données, y compris les activités liées aux planchers surélevés et aux baies d'équipements.
- Une expérience en audit et en conformité est considérée comme un atout important.
Ensemble, en tant que propriétaires, mettons notre savoir-faire à l’œuvre.
La vie chez CGI est ancrée dans l’actionnariat, le travail d’équipe, le respect et un sentiment d’appartenance. Chez nous, vous pourrez exploiter votre plein potentiel parce que…
Nous vous invitons à devenir propriétaire dès le jour 1 alors que nous travaillons ensemble à faire de notre rêve une réalité. C’est pourquoi nous nous désignons comme associés de CGI, plutôt que comme employés. Nous tirons profit des retombées de notre succès collectif et contribuons activement à l’orientation et à la stratégie de notre entreprise.
Votre travail crée de la valeur. Vous élaborerez des solutions novatrices et développerez des relations durables avec vos collègues et clients, tout en ayant accès à des capacités mondiales pour concrétiser vos idées, saisir de nouvelles opportunités, et bénéficier d’une expertise sectorielle et technologique de pointe.
Vous ferez évoluer votre carrière en vous joignant à une entreprise bâtie pour croître et durer. Vous serez soutenus par des leaders qui ont votre santé et bien-être à cœur et qui vous permettront de saisir des occasions afin de parfaire vos compétences et élargir les horizons.
Chez CGI, nous valorisons la richesse que la diversité apporte et nous nous engageons à favoriser un environnement de travail où chacun s’épanouit. Nous collaborons avec nos clients pour bâtir des communautés plus inclusives et permettre à tous les associés de CGI de réussir. En tant qu’employeur prônant l’égalité des chances, il est important pour nous que vous puissiez donner le meilleur de vous-même durant le processus de recrutement. Si vous avez besoin d’un accommodement particulier, veuillez en informer votre recruteur.
Ce même engagement envers l’équité s’étend à notre utilisation des technologies. Afin de soutenir notre équipe de recrutement, des outils d’IA peuvent être utilisés pour aider à l’évaluation des candidatures, sans jamais remplacer le jugement humain. Toutes les décisions d’embauche demeurent entièrement entre les mains de nos professionnels du recrutement.
Pour en savoir plus sur l'accessibilité chez CGI, contactez-nous par courriel. Veuillez noter que ce courriel est strictement réservé aux demandes d'accessibilité et ne peut être utilisé pour vérifier l'état d’une candidature.
Joignez-vous à nous, l’une des plus importantes entreprises de conseil en technologie de l’information (TI) et en management au monde.
More about this job
Responsibilities
Install, relocate, maintain, and decommission data center equipment, including servers, network devices, power systems, and copper and fiber cabling. Conduct physical audits, maintain accurate infrastructure records, troubleshoot equipment and connectivity issues, and coordinate work with technical teams while following operational, safety, and security procedures.
Requirements
The posting seeks a technician with 7+ years of hands-on data center or similar infrastructure experience, including rack-and-stack work, cabling, equipment audits, and accurate documentation. Candidates should understand ITSM, incident and change management, DCIM tools, and data center safety procedures, and be available for scheduled maintenance outside regular hours when needed.
Skills
- Rack And Stack
- Copper And Fiber Optic Cabling
- Cable Management
- Server And Network Equipment Installation
- Power Distribution Units
- UPS Systems
- Equipment Audits And Inventory
- Infrastructure Documentation
- Troubleshooting
- DCIM Tools
- ITIL And ITSM
- Change Management
- Incident Management
- Data Center Migrations And Decommissioning
- Safety And Security Compliance
- Communication And Teamwork
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Trades
- Security & Safety
Keywords
- Data Center Operations
- Rack And Stack
- Copper Cabling
- Fiber Optic Cabling
- Structured Cabling
- Patch Panels
- Fiber Distribution Panels
- Optical Transceivers
- Servers
- Network Equipment
- Network Switches
- Power Distribution Units
- UPS Systems
- A/B Power Redundancy
- DCIM
- Nlyte
- ITIL
- ITSM
- Change Management
- Incident Management
- Maintenance Windows
- Equipment Audits
- Inventory Management
- Data Center Migrations
- Decommissioning
- Audit And Compliance
- Rack Layouts
- Cabling Diagrams
- Physical Infrastructure
- Colocation Data Centers