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CGI

Winter 2027: Operations Analyst Co-op (12 months)

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Start Date: January 2027

Work Term Length: 12 months

Application Deadline: October 9th, 2026

CGI is Canada’s largest independent information technology services firm, and after 50 years, we’re still growing. We are looking for a highly motivated Sales Operations Analyst Co-op student to join our growing Business Operations team supporting the Toronto Financial Services (TFS) business unit. As a member of our team, you will support key sales operations, business development processes and business governance activities. Working alongside CGI Consultants, Directors, and Executives, you will gain exposure to business operations, sales management processes, program management, financial reporting, and strategic decision-making. The successful candidate will have the opportunity to combine a strong academic background with an entrepreneurial spirit while contributing to initiatives that support the continued growth of the business.

This role requires the ability to manage competing priorities, work within tight deadlines, and adapt to evolving business requirements while maintaining a high degree of accuracy and professionalism.

In an effort to foster collaboration and partner with clients, co-op students will be required to be in the office a minimum of 3 days a week.

Perks of Being a CGI Co-op:

Participate in monthly socials to meet co-ops across the country.
Access professional development workshops hosted by domain experts on topics ranging from how to be a top consultant, how to apply the agile methodology, data & analytics and more!

To learn more about CGI and hear from our Co-ops and New Grads, visit www.cgi.com/startmycareer

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $18.5-32.5/hour. This role is an existing vacancy.

Your future duties and responsibilities

Sales Operations & Governance

Support leadership teams throughout the sales process and develop an understanding of the organization's sales governance framework, including required reviews and approval processes.
Provide feedback regarding how opportunities align with governance and mandatory review requirements.
Collaborate with business leaders and opportunity teams to ensure all sales processes are followed and appropriately documented for audit and compliance purposes.
Coordinate and facilitate senior leadership meetings, including scheduling, agenda preparation, documentation of decisions and distribution of action items.
Review, prepare, and distribute meeting materials while ensuring all actions are documented and tracked to completion.

CRM Administration & Process Support

Assist in the management and administration of the CRM platform (Microsoft Dynamics) and support adherence to established best practices.
Act as a local CRM representative by assisting with issue resolution related to sales processes and system functionality.
Educate and support team members in the effective use of corporate systems, tools, and processes.
Identify opportunities for process improvements and contribute to operational efficiency initiatives.

Required Qualifications To Be Successful In This Role

Technical Requirements

MS Office Skills with a focus on Outlook, SharePoint, PowerPoint, and Excel
Familiarity with CRM systems, particularly Microsoft Dynamics, is considered an asset.
Interest in technology and business operations is considered an asset.

Soft Skills

Excellent organizational and time-management/prioritization abilities.
Strong attention to detail and commitment to data accuracy.
Strong problem-solving and analytical thinking skills.
Ability to perform effectively under pressure and meet tight deadlines.
Excellent verbal and written communication skills.
Confident and comfortable interacting with senior leaders and stakeholders at all levels of the organization.
Ability to work independently with minimal supervision while also contributing effectively within a team environment.
Quick learner who is adaptable, flexible, and willing to take on new challenges.
High-energy, collaborative, and proactive attitude.
Positive mindset with a strong desire to learn and grow professionally.
Proven ability to maintain detailed records and track multiple activities to successful completion.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Support sales operations and governance by helping leadership and opportunity teams follow and document sales processes, coordinating senior leadership meetings, and tracking decisions and action items. Assist with Microsoft Dynamics CRM administration, resolve process and system issues, support users, and identify operational improvements.

Requirements

The role calls for proficiency with Microsoft Office, especially Outlook, SharePoint, PowerPoint, and Excel; familiarity with Microsoft Dynamics and an interest in technology and business operations are assets. Candidates should be organized, detail-oriented, analytical, adaptable, and effective under pressure, with strong communication skills and the ability to work independently and collaboratively.

Skills

Microsoft Office
Outlook
SharePoint
PowerPoint
Excel
Microsoft Dynamics
CRM Administration
Sales Operations
Business Governance
Meeting Coordination
Data Accuracy
Analytical Thinking
Problem-Solving
Time Management
Written Communication
Verbal Communication

Benefits

Monthly Social Events
Professional Development Workshops

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
Business Operations
Business Development
Business Governance
Sales Governance
Sales Management
Program Management
Financial Reporting
Strategic Decision-Making
Microsoft Dynamics
CRM
CRM Administration
Microsoft Office
Outlook
SharePoint
PowerPoint
Excel
Audit
Compliance
Meeting Coordination
Process Improvement
Operational Efficiency
Data Accuracy
Stakeholder Management
Opportunity Management
IT Services
Financial Services

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