Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Sep 20, 2026

Hiring at a glance

View jobs

Open jobs: 1,894
Employers: 503

Advertised starting pay

Average starting payCAD / hour: $18.38Across 235 listings
Average starting payCAD / year: $46,011Across 46 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%135 listings
On-site: 91%1,726 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (229), Farm Boy Inc. (194), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Save this search

Added 1 month ago
Customer Service Representative
Circle K
Truro, NS
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Customer Service Representative
Farm Boy Inc.
Burlington, ON
$17.6 CAD / hour
Part-time
Added 1 month ago
Customer Service Representative
Circle K
Winnipeg, MB
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Bilingual Customer Service Representative (6 months contract)
Midland Transport
Dieppe, NB
Full-time
Midland Transport is looking for a motivated individual to work as a Bilingual Customer Service Representative (6 months contract) based in Head Office Location, Dieppe, NB.
Added 1 month ago
Customer Service Representative
Splash N Learn Swim School Inc
Vaughan, ON
Part-time
Added 1 month ago
Bilingual Collection and Customer Service Agent
Iceberg Finance Group
Toronto, ON
Full-time
…professionals. We foster an environment of growth, support, and a customer-focused…
Added 1 month ago
Customer Service Representative
R W Tomlinson
Ottawa, ON
We are seeking a motivated and versatile Customer Service Representative to provide exceptional customer service while supporting key operational functions. This hybrid role is primarily…
Added 1 month ago
Customer Service Representative
FortisBC
Trail, BC
Added 1 month ago
Customer Service Associate
Dempsey Corp Canada
Toronto, ON
$40,000 to $48,000 CAD / year
Full-time
Dempsey is looking for a capable, motivated individual to join our Customer Care & Service Delivery team.
Added 1 month ago
Customer Service Representative
Circle K
St. John's, NL
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Customer Service Representative
Circle K
New Glasgow, NS
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Overnight Customer Service Representative
Circle K
NS · McLellan's Brook, NS
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Overnight Customer Service Representative
Circle K
Bouctouche, NB
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Customer Service Representative
Circle K
St. John's, NL
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Customer Service Representative (Motivator) - Saint John McAllister
GoodLife Fitness
Saint John, NB
Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 month ago
Customer Service Representative
Allredi
Laval, QC
Full-time
The Customer Service Representative is responsible for responding to customer inquiries and ensuring all customer needs are met in a timely and professional manner. Typical inquiries…
Added 1 month ago
Customer Service Representative
Linamar Corporation
Salford, ON
Full-time
The Customer Service Representative role is essential in providing top-tier support for all Salford products and assisting customers with their needs. This role requires passion for helping…
Added 1 month ago
Customer Service Representative - Speedy Glass
Belron
Nanaimo, BC · Speedy - North Nanaimo
Full-time
Added 1 month ago
Customer Service Representative (Calgary South)
Trail Appliances Ltd.
Calgary, AB
Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…
Added 12 days ago
Customer Service Representative
U-Haul
Oshawa, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to…
Added 1 month ago
Customer Service Representative
RST Sunbury Transport
Saint John, NB
Full-time
Creating a positive customer service experience by understanding and meeting customers’
Added 1 month ago
Customer Service Representative
Circle K
Fredericton, NB
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Customer service associate
RONA
Blainville, QC
Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 1 month ago
Customer Service Representative
Circle K
Truro, NS
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Overnight Customer Service Representative (Motivator) – Sherwood Park Mall
GoodLife Fitness
Sherwood Park, AB
Part-time
Who is a Customer Service Representative (Motivator)?

Challenger Motor Freight Inc.

Customer Service Representative - Challenger (Cambridge)

Cambridge, ON, N3E 1B7, Canada

Pay: $45,000 CAD / year
Job type: Full-time
Workplace: On-site
Apply by: Nov 17, 2026
Experience: Minimum 2 years’ experience in a corporate customer service
Posting language: English
Posted: Aug 19, 2026

Apply About employer

Applications open in a new tab.

Original job description

Challenger Motor Freight is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.
If you require an accommodation at any stage of the recruitment process, please contact us at [email protected] and we will work with you to meet your needs.

Challenger Motor Freight Company Profile:
Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations.
Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers.

Why you’ll love working here:

A workplace where you can learn, grow, and build your career
A culture that encourages new ideas and continuous improvement
Supportive leaders who provide guidance while giving you autonomy
A team-focused environment
A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
Support for professional memberships, training, and certifications

The Opportunity:
This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:
The Customer Service Representative is the first point of contact for Challenger customers from the initial booking, throughout transit, and until freight has successfully delivered. In addition, the Customer Service Representative interacts and communicates with internal partners to ensure the best possible customer service is provided from the start to end of transit for each customers’ loads.

Hours of Work:
Monday to Friday, 1:30pm – 10:00pm

Work Arrangement:
On-site

Position Type:
Non-Union

Employment Status:
Permanent

Compensation:
Salary: $45,000
Shift premium: $1,500 annually

Work Location & Environment:
300 Maple Grove Rd, Cambridge ON, N3E 1B7
Office environment

Key Accountabilities:
In this role, you will:

Email communication to external customers, shippers and consignees, and internal partners such as Driver Coordinators, Planners, Sales Representatives, Traffic and Management
Book pickup and delivery appointments and schedule as required
Notify external and internal customers of late arrival
Trace loads, inquire on rates and capacity
Answer incoming calls and transfer appropriately
Data enter orders via EDI or manually inputting into the system
Enter pickup/delivery times once recording details pertaining to all departments and shipper, consignee and driver have been confirmed
Supply accurate information/updates through online portals for various customers and weekly reporting
Trouble shoot problems including rescheduling and cancellation of loads
Maintain customer profiles and ensure all special requirements are noted in profile and the order

Qualifications
We’re looking for someone who brings:
Education & Experience:

Minimum 2 years’ experience in a corporate customer service
High School Diploma or GED (Post-Secondary Degree or Diploma considered an asset)
Experience in the transportation industry considered an asset

Skills & Attributes:

Commitment to customer satisfaction and a customer focused mentality.
Strong computer skills.
Excellent communication skills.
Strong organizational skills and the ability to work on multiple tasks simultaneously.
Creative and effective problem-solving ability.
Well-organized, enthusiastic, professional and a positive team member.
Commitment to customer satisfaction and customer focused

How To Apply:
If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.
Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary point of contact for customers, managing the lifecycle of freight from booking to delivery. They coordinate with internal teams, handle data entry, and resolve operational issues to ensure service excellence.

Requirements

Candidates must have a minimum of 2 years of corporate customer service experience and a High School Diploma or GED. Experience in the transportation industry is considered an asset.

Skills

Customer service
Communication
Computer skills
Organizational skills
Problem-solving
Data entry
Time management
Attention to detail
Interpersonal skills
Logistics coordination

Benefits

Group benefits
Professional memberships support
Training and certifications support

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Logistics
Transportation
Full Truck Load
FTL
EDI
Data Entry
Supply Chain
Freight
Scheduling
Dispatch
Operations
Communication
Problem Solving
Client Relations
Corporate
Administration

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