Sales Consultant
- Canada
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Job details
- Posting language
- English
- Posted
Original job description
We are looking for a motivated New and Used Vehicle Sales Consultant who wants to build a successful career in the automotive industry.
Benefits of Working with Our Team
- Be part of a well-established automotive group.
- Work in a professional and well-presented showroom.
- Opportunities for career growth within our organization.
- Comprehensive benefits package, including medical and dental insurance.
- Competitive compensation structure with performance-based bonuses.
- Ongoing support and training from automotive and sales industry experts.
We Are Looking for a Candidate Who Is:
- Bilingual.
- Experienced in automotive sales.
- Holder of a valid driver's license.
- Available to work 5 days per week.
- Dynamic, hardworking, and motivated.
- Skilled at building strong customer relationships.
Responsibilities of the Sales Consultant Position
- Welcome customers, build trust, and demonstrate a strong commitment to customer satisfaction.
- Assist customers in selecting a vehicle by asking questions and carefully listening to their needs.
- Explain product performance, features, and benefits to prospective customers in the showroom or via email.
- Present and explain optional equipment and accessories available for purchase.
- Offer test drives to all prospective customers.
- Follow dealership procedures to obtain the appropriate customer identification before test drives.
- Professionally explain the differences between leasing and traditional vehicle financing/purchase options based on customer needs.
- Gather required information and complete all documentation necessary to finalize a sale.
- Understand and explain equity, residual value, and vehicle depreciation concepts to customers.
- Negotiate pricing and obtain approval from the Sales Manager.
- Notify the Sales Manager regarding trade-ins, refunds, or credit notes.
- Submit 100% of completed transactions to the Finance Manager, along with all properly completed documentation (insurance information, transaction details, etc.).
- Properly prepare and inform customers to maximize the effectiveness of their meeting with the Finance Manager.
- Establish annual personal sales objectives, obtain management approval, and monitor progress toward achieving them.
- Review and analyze sales activities daily, weekly, monthly, and annually to improve time management and effectiveness.
- Stay informed about new products, features, accessories, and their benefits to customers.
- Understand and comply with all federal, provincial, and municipal laws governing retail automotive sales.
- Attend product and sales training sessions as directed by the Sales Manager.
Delivery Responsibilities
- Inspect sold vehicles before customer delivery.
- Deliver vehicles to customers, ensuring they understand vehicle operation, warranty coverage, and all required paperwork.
- Introduce customers to the after-sales service team and highlight the quality and efficiency of the dealership's maintenance and repair services.
- Schedule the customer's first service appointment.
- Follow up after delivery regarding accessories, documentation, or any other commitments made to the customer to ensure complete satisfaction.
Follow-Up and Prospecting Responsibilities
- Contact customers within 48 hours of the sale to ensure satisfaction, address any issues, and request referrals.
Apply Now
If you are passionate about automobiles and customer service and are looking to build a rewarding career in automotive sales, we would love to meet you!
More about this job
Responsibilities
The Sales Consultant at Champlain Dodge Chrysler will greet customers, help them choose a vehicle, explain features and options, run test drives, and prepare sales paperwork. The role also covers negotiating prices with the Sales Manager, handing deals to the Finance Manager, delivering vehicles, and following up with customers within 48 hours.
Requirements
Candidates need experience in automotive sales, bilingual communication, a valid driver's licence, and availability five days per week. Strong customer relationship skills and a motivated, hardworking attitude are essential.
Skills
- Automotive sales
- Needs assessment
- Negotiation
- Vehicle financing and leasing
- Lease and residual value calculations
- Sales documentation
- Product knowledge
- Bilingual communication (English and French)
- Prospecting
- Follow-up and referral generation
- Time management
- Sales performance analysis
- Vehicle inspection
- Customer delivery
Benefits
- Medical and dental insurance
- Performance-based bonuses
- Career growth opportunities
- Ongoing training
Categories
- Sales
- Retail
- Customer Service & Support
Keywords
- automotive sales
- car sales
- vehicle sales consultant
- new vehicle sales
- used vehicle sales
- dealership
- sales representative
- customer relationship
- bilingual
- leasing
- financing
- test drive
- vehicle delivery
- after-sales service
- Dodge
- Chrysler
- Ram
- Jeep
- commission
- bonus
Perks
- Performance bonus
- Paid training
Languages
- English
- French