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Added 34 mins ago
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…understanding of gaming, we want to hear from you. The Surveillance Operator is the eyes of the Casino, ensuring the security of customers, staff, and assets by maintaining continuous…
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Chances

Surveillance Operator

Campbell River, BC, Canada

Pay: Hourly wage of $25.26
Job type: Part-time
Posting language: English
Posted: Sep 24, 2026

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Original job description

Job Type: Part-Time

Hourly wage of $25.26

The Gateway to Your Future

If you have razor-sharp observation skills and an in-depth understanding of gaming, we want to hear from you. The Surveillance Operator is the eyes of the Casino, ensuring the security of customers, staff, and assets by maintaining continuous surveillance of gaming areas and the entire property. We are seeking a professional, reliable and committed Surveillance Operator who will ensure that laws, regulations and policies are followed by monitoring tables for any rule infractions.

We Provide

Full benefits package for full-time employees
Retirement savings plan
Exciting, supportive and fun work environment
Family and friends discounts on travel, tech, food, beverage, and fitness
Development and training opportunities

Key Responsibilities

Use audio and video equipment to maintain continuous surveillance of all gaming areas and property.
Identify, record, document and report unusual or suspicious activity.
Identify fraud and take appropriate action required by law and company policy.
Monitor compliance and protect company assets and gaming integrity.
Maintain detailed and accurate logs, gather and submit information for detailed reporting.
Assist with investigations.

What You Bring

Reliability, diligence, and a high level of integrity.
Self-motivated and contribute positively to a team environment.
Are meticulous in all areas of your duties.
Confidence in your judgement and ability to write findings clearly.
Benefit from working flexible hours, evenings, and weekends.
Experience using surveillance equipment and software is an asset.
Professional knowledge of table games is an asset.
Ability to work in a dimmed, enclosed and controlled room in close proximity to colleagues.
Good vision and the capacity to focus on a computer screen and sit for long periods of time.
Casino surveillance experience is an asset.

Why Work for Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

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More about this job

Responsibilities

The Surveillance Operator maintains continuous monitoring of gaming areas and property to ensure the security of assets, customers, and staff. They are responsible for identifying, documenting, and reporting suspicious activities, rule infractions, and potential fraud.

Requirements

Candidates should possess strong observation skills, high integrity, and the ability to work in a controlled, enclosed environment. Previous experience with surveillance equipment and professional knowledge of table games are considered assets.

Skills

Surveillance
Observation
Gaming knowledge
Security
Fraud detection
Compliance monitoring
Documentation
Reporting
Investigation assistance
Attention to detail
Integrity
Communication

Benefits

Retirement savings plan
Travel discounts
Tech discounts
Food and beverage discounts
Fitness discounts
Development and training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Surveillance
Casino
Gaming
Security
Compliance
Fraud detection
Table games
Video equipment
Audio equipment
Reporting
Investigation
Asset protection
Risk management
Monitoring

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