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Chandler

Branch Manager

Saint John, NB, Canada

$100,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Dec 10, 2026
Experience: 5+ years of leadership experience in retail, wholesale, distribution, manufacturing, or other operationally focused environments.
Posting language: English
Posted: Nov 10, 2026

Original job description

Branch Manager

Saint John, New Brunswick

Reference #JL-CDL-10351

At Chandler, we believe strong leadership creates exceptional customer experiences, engaged teams, and sustainable business growth. We are seeking a Branch Manager to lead our Saint John branch operations, one of the largest and most complex branches in our network. Reporting to the Director of Operations, this role offers the opportunity to lead a distribution and production operation, and manage a direct team of 50+ operational team members.

This is a high-profile role that offers great visibility to senior leadership, and the opportunity to develop the skills and experience necessary for future advancement within Chandler, and also more broadly within the J.D. Irving, Limited organization. Success in this position requires an ability to build strong relationships, drive accountability, lead through influence, and create an environment where both employees and customers can thrive.

The Role

As Branch Manager, you will serve as the leader of one of Chandler's most strategically significant branches, responsible for leading people, driving performance, supporting growth, and delivering an exceptional customer experience.

Duties & Responsibilities:

Lead branch operations: Provide oversight over warehousing, inventory management, customer service, facility maintenance, and day-to-day operations to ensure safe, efficient, and consistent execution.
Manage business performance: Maintain accountability for branch results by monitoring operational and financial metrics, controlling expenses, and supporting profitable growth.
Build high-performing teams: Recruit, coach, develop, and support supervisors and team members while fostering a culture of accountability, engagement, and continuous improvement.
Drive operational excellence: Leverage performance metrics, process improvement initiatives, and best practices to improve productivity, service levels, and branch profitability.
Support business growth: Partner closely with sales leadership to strengthen customer relationships, improve service delivery, identify growth opportunities, and support branch sales objectives.
Deliver exceptional customer experiences: Ensure customers receive responsive, reliable, and professional service while promptly resolving issues and removing barriers to success.
Optimize inventory and warehouse performance: Oversee inventory accuracy, product availability, warehouse efficiency, and inventory control processes to support customer demand and operational effectiveness.
Lead change and continuous improvement: Support the implementation of new processes, systems, and operational initiatives while encouraging innovation and continuous improvement throughout the branch.
Champion safety leadership: Promote and reinforce a strong safety culture by ensuring compliance with company standards, supporting safety initiatives, and maintaining a safe working environment for all employees.

Qualifications & Experience:

5+ years of leadership experience in retail, wholesale, distribution, manufacturing, or other operationally focused environments.
Proven success leading and developing teams in a fast-paced business environment.
Demonstrated ability to achieve operational and financial performance objectives.
Strong communication, coaching, and relationship-building skills.
Post-secondary education in Business, Supply Chain, Operations Management, or a related field would be an asset.

What We Offer

Chandler is pleased to offer a highly competitive compensation package and work environment, including:

Excellent career growth and development opportunities.
A competitive salary with an approximate range of $100,000 - $130,000, commensurate with experience, as well as eligibility for annual performance incentive.
Comprehensive benefits including health, dental, and vision coverage, as well as RRSP matching programs.
Wellness program and access to corporate discounts.
Operating hours Monday-Friday, 8:00 a.m. to 5:00 p.m.

To express interest in this opportunity please apply online directly here.

If you have any questions, please contact Kate Spares, Recruitment Specialist, at kspares@kbrs.ca or Jeff Lanthier, Partner, at jlanthier@kbrs.ca. If you require accommodation to participate in the recruitment process, please let us know.

Meridia Recruitment Solutions connects leading organizations with top talent by building strong relationships and creating ideal matches with candidates because we are only successful when you are. We appreciate your interest in this opportunity.

To learn more about Meridia Recruitment Solutions, our job opportunities, and career advice we invite you to explore our site and subscribe for career alerts.

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More about this job

Responsibilities

Lead the Saint John branch’s distribution and production operations, overseeing warehousing, inventory, customer service, facility maintenance, safety, and a team of more than 50 operational employees. Manage branch performance and profitable growth while developing employees, improving processes, supporting sales, and delivering reliable customer service.

Requirements

Requires at least five years of leadership experience in retail, wholesale, distribution, manufacturing, or another operations-focused environment, with demonstrated success developing teams and meeting operational and financial objectives. Strong communication, coaching, and relationship-building skills are required; post-secondary education in business, supply chain, operations management, or a related field is an asset.

Skills

Branch Operations
Team Leadership
Team Development
Operational Performance Management
Financial Performance Management
Warehouse Management
Inventory Management
Customer Service
Process Improvement
Relationship Building
Coaching
Change Management
Safety Leadership
Business Growth
Expense Control
Communication

Benefits

Career Growth And Development Opportunities
Competitive Salary
Annual Performance Incentive
Health Coverage
Dental Coverage
Vision Coverage
RRSP Matching
Wellness Program
Corporate Discounts

Visa sponsorship

Not detected in the job text

Hiring contact

Kate Spares

Hiring contact email

kspares@kbrs.ca

Keywords

Branch Operations
Distribution
Production
Warehousing
Inventory Management
Inventory Control
Customer Service
Facility Maintenance
Operational Metrics
Financial Metrics
Expense Control
Profitable Growth
Team Leadership
Recruitment
Coaching
Employee Development
Performance Management
Process Improvement
Sales Objectives
Customer Relationships
Warehouse Efficiency
Change Management
Safety Compliance
Continuous Improvement
Wholesale
Supply Chain
Operations Management

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Jobs in Canada