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CHANEL

CHANEL Counter Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Working hours: 30 hours/week
Posting language: English
Posted: Oct 27, 2026

Original job description

CHANEL Counter Manager

Location: Shoppers Drug Mart, Bloor Street, Toronto

Reports to: Territory Manager

Contract: Permanent, full-time (30 hours/week)

Your role at Chanel:

As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

What you will bring to the role:

You will provide superior client service by demonstrating interest, courtesy and sincerity;
You will extend exceptional client care to every customer through consultations;
You will use your selling skills that relates to customer needs;
You will achieve sales goals planned for the year for your Fragrance & Beauty account;
You will increase the customer base and build business for the future;
You will build strong in-store business relationships through effective communication.

You are energised by:

Providing the Chanel ultimate luxury client experience;
Achieving sales plan.

What you would gain from this experience:

Gratification in offering a unique client experience.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

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More about this job

Responsibilities

The Counter Manager is responsible for driving sales volume and providing a superior, personalized luxury client experience at the Chanel counter. They will manage the fragrance and beauty account, build loyal customer relationships, and ensure effective communication within the store.

Requirements

The ideal candidate should possess strong selling skills and a commitment to exceptional client care. They must be capable of achieving annual sales goals and building a sustainable customer base through professional consultations.

Skills

Client service
Sales management
Customer relations
Communication
Consultation
Business development
Relationship building
Luxury retail

Benefits

Personal growth opportunities
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

Chanel
Counter Manager
Retail
Fragrance
Beauty
Sales
Client Experience
Luxury
Customer Service
Business Development
Account Management
In-store
Consultation
Relationship Management

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