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CHANEL

CHANEL Counter Manager

Ottawa, ON, Canada
SDM KANATA SIGNATURE CENTRE FB, Canada

Job type: Full-time
Working hours: 30 hours/week
Posting language: English
Posted: Sep 21, 2026

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Original job description

CHANEL Counter Manager

Location: Shoppers Drug Mart, Kanata Signature Centre

Reports to: Territory Manager

Contract: Permanent, full-time (30 hours/week)

Your role at Chanel:

As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

What you will bring to the role:

You will provide superior client service by demonstrating interest, courtesy and sincerity;
You will extend exceptional client care to every customer through consultations;
You will use your selling skills that relates to customer needs;
You will achieve sales goals planned for the year for your Fragrance & Beauty account;
You will increase the customer base and build business for the future;
You will build strong in-store business relationships through effective communication.

You are energised by:

Providing the Chanel ultimate luxury client experience;
Achieving sales plan.

What you would gain from this experience:

Gratification in offering a unique client experience.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

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More about this job

Responsibilities

The Counter Manager is responsible for generating maximum sales volume while providing a unique, luxury one-to-one client experience. They must build strong in-store relationships and ensure repeat business through exceptional client care and consultations.

Requirements

Candidates must demonstrate superior client service skills, courtesy, and sincerity in their interactions. The role requires a focus on achieving annual sales goals for the Fragrance and Beauty account and expanding the customer base.

Skills

Sales management
Client service
Communication
Relationship building
Consultation
Luxury retail
Business development
Fragrance and beauty sales

Visa sponsorship

Not detected in the job text

Keywords

Chanel
Counter Manager
Retail
Sales
Fragrance
Beauty
Client Experience
Luxury
Customer Service
Business Development
Communication
Sales Goals
In-store

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