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Added 4 mins ago
WB
Head of Manufacturing, Plant Production
Waterloo Biofilter Systems Inc.
ON · Ontario, Canada
- $100,000 to $130,000 CAD / year
- Full-time
Due to the company’s continued growth, Waterloo Biofilter Systems Inc. is looking for a full-time Head of Manufacturing based onsite in Guelph, ON.
Added 4 mins ago
LL
Branch Supervisor - Grand Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
Works in partnership with the central parts administration team in the head office to ensure the inventory level is maintained to acceptable levels according to the local machine population…
Added 4 mins ago
D
Superviseur des services alimentaires
Dexterra
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- Full-time
…staff, and promptly report any accidents or incidents to the head office. Ensure adherence to Hazard Analysis and Critical Control Point (HACCP) standards throughout the food preparation…
Added 4 mins ago
LV
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La Vie En Rose
Montreal, QC
- Full-time
…professional career in a committed and constantly evolving…
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Toronto, ON
…is a hybrid position requiring in-office attendance at our head office in Toronto for a minimum of three (3) days per…
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Marketing Coordinator, Consumer Shows
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Toronto, ON
This role will report to the Marketing Manager, Consumer Shows and is a hybrid position requiring in-office attendance at our head office in Toronto for a minimum of three (3) days per week.
Added 33 mins ago
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Added 33 mins ago
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- Full-time
…cleaning team, help resolve a household maintenance issue, head outside to keep the property looking its best, or take Owners and Guests into the village in our property shuttle. Whatever…
Added 33 mins ago
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Halifax, NS
- Full-time
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Added 49 mins ago
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- Full-time
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Added 49 mins ago
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Senior Customer Marketing Manager
Trulioo
Remote, Canada
- Full-time
- Remote
Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations…
Added 49 mins ago
T
Senior Demand Generation Manager
Trulioo
Remote, Canada
- Full-time
- Remote
Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations…
Added 1 hour ago
PL
Senior Mine Engineer/Planner - PL#27347
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Added 1 hour ago
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Customer Success Manager
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CHANEL

Client Data Steward

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: You have at least 2-4 years of experience in customer data management.
Posting language: English
Posted: Oct 26, 2026

Original job description

Client Data Steward

Location: Toronto, CHANEL Canada Corporate Office

Reports to: Head of Client Strategy

Contract: Full-time, Contract (18 Months)

Your role @ CHANEL:

At CHANEL we are committed to offering our clients the ultimate luxury experience. To fulfill this commitment, we have embarked upon an ambitious project to create a single view of our clients across all our systems and develop omni-channel client journeys which connect physical and digital client touchpoints. We use best in class tools to keep-up a steady contact between clients and our brand and to ensure we have the most up to date & highest quality data relating to our clients.

As we approach the first phase of the project, we are looking for a Data Steward to support us in our long-term ambition of elevating our client data management standards and ensuring consistency across all our touchpoints.

What impact you can create at Chanel:

Ensure data quality and consistency by performing as appropriate profiling, cleansing, and standardization activities on customer data.
Ensure accurate data consolidation by executing manual reviews and match & merge operations, following established rules.
Become the ambassador of best practices for customer data management (collection, storage, sharing) by training and educating internal users and highlighting areas for improvement on data utilization.
Contribute to the resolution of customer data issues by identifying underlying causes and implementing appropriate solutions.
Ensure Data Subject Requests across the three divisions are actioned in time and efficiently by designing and owning a centralized process, with the support of legal and CRM teams.
Provide wider support to the Project team in conducting testing and data operations across various touchpoints, as required.
Support the definition of client data management rules in Canada market CRM platforms to best suit the need of the business.
Assist legal with Data Privacy Impact Assessments documenting the technical requirements of projects on an ad hoc basis.
Support CRM and Fashion team with client data insights, analytics, and reporting.
Support Fashion CRM with additional clientelling-related projects and tasks as needed.

Although comprehensive, the job description is not exhaustive and additional duties may be added according to the needs of the business.

What you will bring to the role:

You have at least 2-4 years of experience in customer data management.
Knowledge of data governance principles and data quality standards.
Excellent communication skills and ability to collaborate effectively with stakeholders at different levels and areas of expertise.
Strong organizational skills, attention to detail, and ability to prioritize.
Familiarity with data protection regulations (e.g., CASL) is a plus.
You feel comfortable in the middle of complexity and uncertainty and enjoy the challenge of unfamiliar tasks.

You are energized by:

You are motivated by the power of data and how it can be leveraged to offer seamless client experience and serve the broader business.
You like working in a fast-paced, multinational environment and build strong relationships with local & global stakeholders across a multitude of departments.

What you will gain from this experience:

Part of the Canada Fashion CRM team, you will have the opportunity to work on a global project at a pivotal stage where the business value is being realized.
You will learn about new tools and technologies and gain exposure to many areas of the business, key stakeholders at all levels and local/regional project community.
You will gain an in-depth knowledge of the client data journey (from collection, assessment, enrichment, and execution), latest customer data management rules, privacy laws, and industry best practices, while working for a leading brand in the luxury industry.
You will understand the company’s key business strategies and priorities and get a strong awareness of brand culture.Competitive salary: $75,000CAD base salary annually + bonus

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL. CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

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More about this job

Responsibilities

Maintain customer data quality and consistency through profiling, cleansing, standardization, and match-and-merge reviews, while resolving data issues and supporting CRM data rules. Own a centralized process for data subject requests, educate internal users on data practices, and support project testing, privacy assessments, analytics, and clienteling initiatives.

Requirements

Requires 2–4 years of customer data management experience and knowledge of data governance principles and data quality standards. Candidates should have strong communication, collaboration, organization, attention to detail, and prioritization skills; familiarity with data protection regulations such as CASL is an asset.

Skills

Customer Data Management
Data Governance
Data Quality
Data Profiling
Data Cleansing
Data Standardization
Data Consolidation
Match And Merge Operations
Data Privacy
CRM
Data Analysis
Reporting
Stakeholder Collaboration
Communication
Project Testing

Visa sponsorship

Not detected in the job text

Keywords

Customer Data Management
Data Governance
Data Quality Standards
Data Profiling
Data Cleansing
Data Standardization
Data Consolidation
Match And Merge
Data Subject Requests
Data Privacy
CASL
CRM Platforms
Data Privacy Impact Assessments
Data Operations
Project Testing
Client Data Insights
Analytics
Reporting
Omnichannel Client Journeys
Clienteling
Fashion CRM
Data Collection
Data Storage
Data Sharing
Data Enrichment

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