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Added 6 mins ago
WI
Senior Process Engineer - Wastewater Treatment
WSP in Canada
Windsor, ON
- Full-time
As a Senior Process Engineer – Wastewater Treatment, you will lead the planning, evaluation, design, commissioning, and optimization of municipal treatment facilities. You will combine…
Added 6 mins ago
MS
Phased Array System Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…antennas with digital Beam forming capability. The role will lead a cross‑disciplinary team to deliver phases array antenna designs that meet mission performance, budget, and schedule…
Added 6 mins ago
F
Stations Project Manager (Mechanical & Electrical)
FlatironDragados
Whitby, ON
- Full-time
Are you ready to take the lead on technically complex projects that build stronger, more resilient communities ? As a Mechanical & Electrical Project Manager, you will be at the forefront…
Added 21 mins ago
CT
Customer Services Manager
CSG Talent
Saskatoon, SK
- Full-time
Lead a growing technical team supporting a major Canadian mining project.
Added 21 mins ago
TA
Recruitment Manager-FR
Top Aces
Dorval, QC
- Full-time
The Recruitment Manager owns the organization’s recruitment strategy and end-to-end talent acquisition delivery. This role combines strategic planning, governance, market intelligence and…
Added 21 mins ago
C
Implementation Specialist
ChannelEngine
Toronto, ON
- Full-time
Lead end-to-end customer onboarding: own the full implementation lifecycle for your accounts, from technical discovery and integration design through to go-live and handoff to Customer…
Added 51 mins ago
M
Manager, Assurance and Accounting - Indigenous Services
MNP
Prince George, BC
- Full-time
Lead client facing engagement teams to complete audits, compliance tax engagements, budgeting, internal controls and financial/accounting transactions
Added 51 mins ago
BR
Production Manager
BlackRock Resources LLC
Belleville, ON
- Full-time
🟣 Lead all plant production activities, overseeing 3 supervisors and up to 80 employees, to meet safety, quality, delivery, and cost objectives 🟣 Develop and execute production schedules,…
Added 51 mins ago
M
Manager, Corporate Finance - Due Diligence
MNP
Montreal, QC
- Full-time
Network within the local business community; explore development opportunities, lead proposal preparation, and ensure delivery of competitive service offerings that meet client needs.
Added 51 mins ago
M
Manager, Indigenous Services
MNP
Winnipeg, MB
- Full-time
Lead client facing engagement teams to complete audits, compliance tax engagements, budgeting, internal controls and financial/accounting transactions
Added 51 mins ago
M
Senior Manager, Innovation Development
MNP
Calgary, AB
- Full-time
Lead the end‑to‑end development lifecycle for new innovation‑driven products and solutions, defining the technical vision, architecture direction, and engineering approach
Added 51 mins ago
M
Manager, U.S. Personal Tax
MNP
Calgary, AB
- Full-time
Lead multiple client facing engagement teams responsible for managing U.S. and combined U.S.-Canadian individual income tax return preparation for U.S. citizens living in Canada, U.S.…
Added 51 mins ago
BT
U.S. Corporate Tax Partner
Baker Tilly Canada
Toronto, ON
- Full-time
The firm is seeking a Non-Equity Partner in US Corporate Tax to lead an established and growing US tax practice. This role will take ownership of compliance and advisory delivery across a…
Added 51 mins ago
DI
Engineering Manager
DBSync Inc
Remote, Canada
- Full-time
- Remote
…organization. This role requires strong leadership skills, technical expertise, and a strategic mindset to drive innovation and ensure the successful delivery of engineering…
Added 1 hour ago
FC
Stations Project Manager (Mechanical & Electrical)
Flatiron Construction Corp
Whitby, ON
- Other
Are you ready to take the lead on technically complex projects that build stronger, more resilient communities? As a Mechanical & Electrical Project Manager, you will be at the forefront of…
Added 1 hour ago
S
Delivery Consultant
Slimstock
Montreal, QC
- $70,000 to $90,000 CAD / year
- Full-time
As a Delivery Consultant, you'll help our customers improve their business processes and successfully implement Slim4, our supply chain planning solution.
Added 2 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
A minimum of three (3) years of experience in project management or municipal project delivery, with an emphasis on process improvement and operational efficiency, is required.
Added 4 hours ago
B
Senior Engineer, Building Electrical
BPA
Toronto, ON
- Full-time
Lead with technical excellence by directing the design and review of electrical systems across diverse building projects.
Added 5 hours ago
C
Solutions Designer
Cisco
Toronto, ON
- Full-time
Strategic Consultative Partnership: Act as a trusted technical advisor to Canadian public sector customers, applying architecture, delivery, and implementation expertise to align solutions…
Added 5 hours ago
MC
Project Manager - Infrastructure
MatchBox Consulting Group
Burnaby, BC
- Contract
…to an experienced Project Manager who can coordinate complex technical and stakeholder requirements while maintaining control of scope, schedule, cost, quality, and…
Added 5 hours ago
C
Solutions Designer
Cisco
Mississauga, ON
- Full-time
Strategic Consultative Partnership: Act as a trusted technical advisor to Canadian public sector customers, applying architecture, delivery, and implementation expertise to align solutions…
Added 5 hours ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 6 hours ago
Manager, Fire Prevention and Preparedness
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
…location is flexible, while considering operational and service delivery…
Added 7 hours ago
WT
Senior Project Manager - Project Delivery
Waterfront Toronto
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
…Province of Ontario and the City of Toronto in 2001 to oversee and lead the renewal of the city’s waterfront. Our mandate is to deliver a revitalized waterfront that brings together the…
Added 7 hours ago
PE
Production Supervisor
Porter Engineered Systems - A Division of Pangeo Group
Vaughan, ON
- $70,000 to $90,000 CAD / year
- Full-time
As Production Supervisor, you lead a shift team across die casting, foundry, CNC machining and assembly, and you are accountable for safety, quality, productivity and on-time delivery on…

ChannelEngine

Implementation Specialist

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

We are looking for an Implementation Specialist to join our Delivery team. We're growing fast and we need people who are ready to contribute from day one: if you know e-commerce ecosystems from the inside, and you enjoy the diagnostic side of implementation as much as the delivery, we want to hear from you!

In this role you will take ownership of getting new customers live on the ChannelEngine platform. You'll work directly with customers from the first technical discovery call through to go-live and beyond, making sure every integration is built right and every customer is set up for long-term success. The problems you'll solve are real, varied, and often time-sensitive. As you will know from experience, no two implementations are the same!

This role suits someone who is curious about how systems fit together and who approaches complexity with structure rather than instinct. You'll work independently across your own project pipeline, which means the people who thrive here are those who can read a situation, ask the right questions, and design a sound path forward.

What will you do as our Implementation Specialist?

Lead end-to-end customer onboarding: own the full implementation lifecycle for your accounts, from technical discovery and integration design through to go-live and handoff to Customer Success. You'll dig into each customer's IT landscape early, identify dependencies and edge cases before they become problems, and make deliberate architectural decisions rather than defaulting to the first path available.
Solve complex integration challenges: guide customers through connecting their systems to ChannelEngine; advising on API integrations, channel configurations, and marketplace-specific requirements across your region. When something breaks or doesn't behave as expected, you're the person who traces it back to the source and fixes it.
Manage your project pipeline independently: keep multiple active implementations on track simultaneously, maintaining stakeholder alignment, flagging risks early, and making sound decisions without waiting for perfect information. You'll know when to escalate and when to just get it done.
Set customers up for the long term: your job isn't finished at go-live. You'll coach and train customers through their setup, making sure they understand the platform, can operate independently, and are positioned to grow their marketplace presence; handing over to the CSM team with full confidence in what's been built.

What makes you our ideal Implementation Specialist?

You are based in or around Toronto, Ontario, Canada, and able to work in a hybrid model, with at least 2 days in office per week. Please note that ChannelEngine does not offer Visa sponsorship or a relocation package for this role.

The most important thing you bring to this role is deep familiarity with the e-commerce ecosystem: how the pieces fit together, where the friction points are, and what good looks like in practice. Everything else builds from there. If your background is strong in e-commerce and you approach problems the way this role demands - logically, curiously, and with the customer's context always in mind - we want to hear from you, even if your path here wasn't conventional.

You bring:

3+ years of hands-on experience in e-commerce implementation, onboarding, or technical account management: you know how ERPs (SAP, Brightpearl, AFAS), plugins (Shopify, Shopware, Magento), middleware, and marketplace connections fit together in practice
A diagnostic mindset: you ask the right questions before you start building, trace problems back to their root cause, and design solutions that hold up under pressure
Proficiency working with APIs: authentication, troubleshooting, and identifying where in a data flow something has gone wrong
Comfort managing multiple active projects independently, with a track record of keeping complex implementations on track across multiple stakeholders
Strong English; German is a significant advantage but not a hard requirement

Nice to have:

Experience translating a customer's IT landscape into a structured integration design or architecture document
Background in consultancy, solutions engineering, or technical pre-sales
Marketplace knowledge across five or more channels

What success looks like

In this role, success isn't just hitting go-live dates, it's the quality of what you leave behind. Customers who understand their setup, integrations that don't generate support tickets three months later, and handoffs to the CSM team that are clean and complete. You'll be measured on the health of your implementations, not just their speed.

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More about this job

Responsibilities

Lead customer implementations from technical discovery and integration design through go-live and handoff to Customer Success. Diagnose integration issues, manage multiple projects, and train customers to operate and grow their marketplace presence.

Requirements

Requires 3+ years of hands-on experience in e-commerce implementation, onboarding, or technical account management, along with practical knowledge of APIs, ERPs, plugins, middleware, and marketplace connections. Candidates should be able to diagnose root causes, manage multiple projects independently, and communicate strongly in English; German is an advantage.

Skills

E-Commerce Implementation
Customer Onboarding
Technical Discovery
Integration Design
API Integration
API Troubleshooting
Marketplace Configuration
ERP Integration
Project Management
Root Cause Analysis
Stakeholder Management
Customer Training
Risk Management
Technical Account Management
Systems Architecture
English Communication

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
ChannelEngine
Customer Onboarding
Implementation Lifecycle
Technical Discovery
Integration Design
API Integrations
API Authentication
API Troubleshooting
Marketplace Integrations
Marketplace Configuration
ERP
SAP
Brightpearl
AFAS
Shopify
Shopware
Magento
Middleware
Project Pipeline
Customer Success
Technical Account Management
Solutions Engineering
Technical Pre-Sales
Integration Architecture
Stakeholder Alignment
Root Cause Analysis
Customer Training
Go-Live
German

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