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Added 10 mins ago
NF
Principal Consultant
NES Fircroft
Calgary, AB
- Full-time
Flexible Working Model: Benefit from a working model designed to support wellbeing, productivity and work-life integration.
Added 25 mins ago
MS
Capture Manager – Payload
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…& requirements management, cost reduction strategy, product technical presentations to support business development activities and business cases for new products. The assignments for this…
Added 40 mins ago
C
Implementation Specialist
ChannelEngine
Toronto, ON
- Full-time
Background in consultancy, solutions engineering, or technical pre-sales
Added 1 hour ago
BT
U.S. Corporate Tax Partner
Baker Tilly Canada
Toronto, ON
- Full-time
…volumes, and build the team, processes, and structure required to support continued…
Added 1 hour ago
TS
Thrift Store Worker
The Salvation Army in Canada
Fort McMurray, AB
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 2 hours ago
CB
Technical Sales Representative - Professional Turf
Certis Belchim
Canada
- Full-time
We are looking to fill the role of a Technical Sales Representative to join our Professional Turf team and play a key role in growing our business across Western Canada. This is an…
Added 5 hours ago
TS
Thrift Store Worker
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 5 hours ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Toronto, ON
- Full-time
Support process improvements, reporting frameworks, and operating models to improve scalability and partner experience
Added 5 hours ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Vancouver, BC
- Full-time
Support process improvements, reporting frameworks, and operating models to improve scalability and partner experience
Added 5 hours ago
FI
Client Service Manager (Commercial Damage Insurance) - QUEBEC CITY
Federated Insurance Company of Canada
Quebec, QC
- Full-time
Maintain exceptional working relationships with clients, Sales staff, and Underwriting personnel.
Added 5 hours ago
C
Solutions Designer
Cisco
Toronto, ON
- Full-time
As a Solutions Designer, you will combine technical expertise, consultative engagement, and business acumen to help customers address complex operational and technology challenges. Working…
Added 5 hours ago
C
Solutions Designer
Cisco
Mississauga, ON
- Full-time
As a Solutions Designer, you will combine technical expertise, consultative engagement, and business acumen to help customers address complex operational and technology challenges. Working…
Added 7 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with…
Added 7 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with…
Added 8 hours ago
J
Senior Director, Engineering
Jobgether
Canada
- Full-time
…will lead multidisciplinary memory design teams and shape the technical roadmap across multiple process technologies. You will oversee the development of SRAM, ROM, register files, and…
Added 8 hours ago
AC
Associate Manager, Subscriptions
Arts Club Theatre Company
Vancouver, BC
- $56,000 to $62,000 CAD / year
- Full-time
…candidate is experienced in customer data segmentation, ticket sales, and growing a subscriber base. They will have an analytical and results-oriented mindset, an aptitude for complex sales…
Added 8 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
At City Wide, you'll find a high-energy, sales-driven environment that combines high expectations with coaching, team support, and a positive workplace atmosphere.
Added 8 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
At City Wide, you'll find a high-energy, sales-driven environment that combines high expectations with coaching, team support, and a positive workplace atmosphere.
Added 8 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
At City Wide, you'll find a high-energy, sales-driven environment that combines high expectations with coaching, team support, and a positive workplace atmosphere.
Added 9 hours ago
CH
HVAC Salesperson
Climeron Heating, Cooling & Plumbing
Toronto, ON
- Contract
…product education, explain maintenance and service options, and support customers in understanding long-term value and performance. This position also requires accurate documentation of…
Added 9 hours ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
Assist sales team on technical project labour and material estimates in addition to service-related proposals.
Added 9 hours ago
C
Security Systems Technical Lead
Convergint
Calgary, AB · CA AB Calgary
- Full-time
Job Description: Convergint is looking for a Security Technical Lead to join our amazing culture in our Calgary, AB location. As the Security Technical Lead, you will be responsible for…
Added 9 hours ago
C
Estimator - Building Automation
Convergint
Calgary, AB · CA AB Calgary
- Full-time
…culture in our Calgary, AB location. In this role, you will support the sales team by analyzing project requirements, specifications, and technical documents to understand scope, risks, and…
Added 9 hours ago
CF
Sales Associate
Canadian Forces Morale and Welfare Services (CFMWS)
Borden, ON
- Part-time
…services, access to retail savings and discounts and offers family support and organizes charity…
Added 9 hours ago
CF
Sales Associate
Canadian Forces Morale and Welfare Services (CFMWS)
Moose Jaw, SK
- Part-time
…services, access to retail savings and discounts and offers family support and organizes charity…

ChannelEngine

Implementation Specialist

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

We are looking for an Implementation Specialist to join our Delivery team. We're growing fast and we need people who are ready to contribute from day one: if you know e-commerce ecosystems from the inside, and you enjoy the diagnostic side of implementation as much as the delivery, we want to hear from you!

In this role you will take ownership of getting new customers live on the ChannelEngine platform. You'll work directly with customers from the first technical discovery call through to go-live and beyond, making sure every integration is built right and every customer is set up for long-term success. The problems you'll solve are real, varied, and often time-sensitive. As you will know from experience, no two implementations are the same!

This role suits someone who is curious about how systems fit together and who approaches complexity with structure rather than instinct. You'll work independently across your own project pipeline, which means the people who thrive here are those who can read a situation, ask the right questions, and design a sound path forward.

What will you do as our Implementation Specialist?

Lead end-to-end customer onboarding: own the full implementation lifecycle for your accounts, from technical discovery and integration design through to go-live and handoff to Customer Success. You'll dig into each customer's IT landscape early, identify dependencies and edge cases before they become problems, and make deliberate architectural decisions rather than defaulting to the first path available.
Solve complex integration challenges: guide customers through connecting their systems to ChannelEngine; advising on API integrations, channel configurations, and marketplace-specific requirements across your region. When something breaks or doesn't behave as expected, you're the person who traces it back to the source and fixes it.
Manage your project pipeline independently: keep multiple active implementations on track simultaneously, maintaining stakeholder alignment, flagging risks early, and making sound decisions without waiting for perfect information. You'll know when to escalate and when to just get it done.
Set customers up for the long term: your job isn't finished at go-live. You'll coach and train customers through their setup, making sure they understand the platform, can operate independently, and are positioned to grow their marketplace presence; handing over to the CSM team with full confidence in what's been built.

What makes you our ideal Implementation Specialist?

You are based in or around Toronto, Ontario, Canada, and able to work in a hybrid model, with at least 2 days in office per week. Please note that ChannelEngine does not offer Visa sponsorship or a relocation package for this role.

The most important thing you bring to this role is deep familiarity with the e-commerce ecosystem: how the pieces fit together, where the friction points are, and what good looks like in practice. Everything else builds from there. If your background is strong in e-commerce and you approach problems the way this role demands - logically, curiously, and with the customer's context always in mind - we want to hear from you, even if your path here wasn't conventional.

You bring:

3+ years of hands-on experience in e-commerce implementation, onboarding, or technical account management: you know how ERPs (SAP, Brightpearl, AFAS), plugins (Shopify, Shopware, Magento), middleware, and marketplace connections fit together in practice
A diagnostic mindset: you ask the right questions before you start building, trace problems back to their root cause, and design solutions that hold up under pressure
Proficiency working with APIs: authentication, troubleshooting, and identifying where in a data flow something has gone wrong
Comfort managing multiple active projects independently, with a track record of keeping complex implementations on track across multiple stakeholders
Strong English; German is a significant advantage but not a hard requirement

Nice to have:

Experience translating a customer's IT landscape into a structured integration design or architecture document
Background in consultancy, solutions engineering, or technical pre-sales
Marketplace knowledge across five or more channels

What success looks like

In this role, success isn't just hitting go-live dates, it's the quality of what you leave behind. Customers who understand their setup, integrations that don't generate support tickets three months later, and handoffs to the CSM team that are clean and complete. You'll be measured on the health of your implementations, not just their speed.

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More about this job

Responsibilities

Lead customer implementations from technical discovery and integration design through go-live and handoff to Customer Success. Diagnose integration issues, manage multiple projects, and train customers to operate and grow their marketplace presence.

Requirements

Requires 3+ years of hands-on experience in e-commerce implementation, onboarding, or technical account management, along with practical knowledge of APIs, ERPs, plugins, middleware, and marketplace connections. Candidates should be able to diagnose root causes, manage multiple projects independently, and communicate strongly in English; German is an advantage.

Skills

E-Commerce Implementation
Customer Onboarding
Technical Discovery
Integration Design
API Integration
API Troubleshooting
Marketplace Configuration
ERP Integration
Project Management
Root Cause Analysis
Stakeholder Management
Customer Training
Risk Management
Technical Account Management
Systems Architecture
English Communication

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
ChannelEngine
Customer Onboarding
Implementation Lifecycle
Technical Discovery
Integration Design
API Integrations
API Authentication
API Troubleshooting
Marketplace Integrations
Marketplace Configuration
ERP
SAP
Brightpearl
AFAS
Shopify
Shopware
Magento
Middleware
Project Pipeline
Customer Success
Technical Account Management
Solutions Engineering
Technical Pre-Sales
Integration Architecture
Stakeholder Alignment
Root Cause Analysis
Customer Training
Go-Live
German

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