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Added 25 mins ago
NF
Principal Consultant
NES Fircroft
Calgary, AB
- Full-time
NES Fircroft is a global leader in engineering and technical workforce solutions, supporting some of the world’s largest organisations across Power, Renewables, Infrastructure, Data…
Added 40 mins ago
PL
Project Control Specialist/Scheduler - PL#27020
Peter Lucas
Regina, SK
- $100,000 to $125,000 CAD / year
- Full-time
The Project Controls Specialist will support the successful planning, execution, and delivery of projects by providing schedule, cost, and performance control services. This role is…
Added 55 mins ago
CT
Customer Services Manager
CSG Talent
Saskatoon, SK
- Full-time
Sufficient technical understanding to support skilled tradespeople and coordinate specialist assistance.
Added 55 mins ago
CA
Senior BI Analytics Governance Specialist
Co-operators Assurance et services financiers
Quebec, QC
- Full-time
As a Senior BI Analytics Governance Specialist, you will play a key role in advancing enterprise analytics governance practices across the organization. You will support the development,…
Added 55 mins ago
CA
Senior BI Analytics Governance Specialist
Co-operators Assurance et services financiers
Calgary, AB
- Full-time
As a Senior BI Analytics Governance Specialist, you will play a key role in advancing enterprise analytics governance practices across the organization. You will support the development,…
Added 55 mins ago
C
Implementation Specialist
ChannelEngine
Toronto, ON
- Full-time
We are looking for an Implementation Specialist to join our Delivery team. We're growing fast and we need people who are ready to contribute from day one: if you know e-commerce ecosystems…
Added 55 mins ago
CA
Senior BI Analytics Governance Specialist
Co-operators Assurance et services financiers
Toronto, ON
- Full-time
As a Senior BI Analytics Governance Specialist, you will play a key role in advancing enterprise analytics governance practices across the organization. You will support the development,…
Added 55 mins ago
CA
Senior BI Analytics Governance Specialist
Co-operators Assurance et services financiers
Guelph, ON
- Full-time
As a Senior BI Analytics Governance Specialist, you will play a key role in advancing enterprise analytics governance practices across the organization. You will support the development,…
Added 55 mins ago
CA
Senior BI Analytics Governance Specialist
Co-operators Assurance et services financiers
Montreal, QC
- Full-time
As a Senior BI Analytics Governance Specialist, you will play a key role in advancing enterprise analytics governance practices across the organization. You will support the development,…
Added 1 hour ago
TM
Program Coordinator
Toronto Metropolitan University
Toronto, ON
- Temporary
…Institute, the Department of Politics, and the First Nations Technical Institute (FNTI). In this role, you will work closely with Indigenous instructors, students, academic leadership, and…
Added 1 hour ago
NB
DevSecOps Technical Lead, Cryptography
National Bank of Canada
Montreal, QC
- Full-time
A career as a DevSecOps Technical Lead, Cryptography within the Data Protection and Cryptography team at National Bank means acting as a specialist responsible for the evolution, security,…
Added 1 hour ago
BT
U.S. Corporate Tax Partner
Baker Tilly Canada
Toronto, ON
- Full-time
This is not a pure technical specialist role. It requires a partner who can run a practice.
Added 5 hours ago
CC
Inventory Specialist
CareRx Corporation
Burnaby, BC
- $19 to $21 CAD / hour
- Full-time
The Inventory Specialist will be reporting to the Pharmacy Manager. The position is responsible for supporting the pharmacy's service offering by ensuring safe and efficient ordering,…
Added 5 hours ago
J
Back Office Support Specialist
Jobgether
Canada
- Full-time
…security, access control, and safety solutions. As a Back Office Support Specialist, you will serve as a key technical escalation point, handling complex customer issues and ensuring…
Added 7 hours ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 7 hours ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Toronto, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 8 hours ago
TP
Automation Specialist
Team Power Solutions
Saskatoon, SK
- Full-time
…a wide range of industries. We're looking for an Automation Specialist to join our team who is passionate about solving complex technical challenges and helping customers improve the…
Added 8 hours ago
VE
Healthcare Specialist
Vista Engineering Pvt Ltd
Kelowna, BC · Greater Kelowna Metropolitan Area
- Full-time
Role Description The Healthcare Specialist is a full-time, on-site role based in the Greater Kelowna Metropolitan Area. This role focuses on supporting health and safety practices for…
Added 9 hours ago
C
Project Specialist - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is looking for a full-time, team-oriented, results-driven Security Project Specialist for our Capital Projects team, to join our amazing culture in our Toronto,…
Added 9 hours ago
C
Security Systems Technician - Service Focused
Convergint
Edmonton, AB · CA AB Edmonton
- Full-time
Job Description: Convergint is currently recruiting for a Security Technician - Service Specialist to join our team in Edmonton, AB. As a Security Technician, you will be responsible for…
Added 9 hours ago
CF
MFS Program Specialist PT
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Part-time
…services, access to retail savings and discounts and offers family support and organizes charity…
Added 9 hours ago
CF
MFS Program Specialist
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
…services, access to retail savings and discounts and offers family support and organizes charity…
Added 10 hours ago
Client Care Specialist
Property Law Firm CB LLP
Calgary, AB
If your title right now is Customer Experience Specialist, Customer Support Specialist, Customer Operations Specialist, Onboarding Specialist or Inbound Sales Development Representative,…
Added 10 hours ago
R
Data Steward (CCDB26A)
Referment
Montreal, QC
- Full-time
…stay grounded in well-governed data. You'll also act as L2 support for data incidents within your domains, diagnosing whether the root cause lies in source data, transformation logic,…
Added 10 hours ago
CS
Strength & Conditioning Coach
CANADIAN SPORT INSTITUTE ALBERTA
Calgary, AB
- Full-time
At CSIAB, you’ll work alongside sport coaches and sport science practitioners to support athletes working toward their health and performance goals. You’ll bring technical expertise, sound…

ChannelEngine

Implementation Specialist

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

We are looking for an Implementation Specialist to join our Delivery team. We're growing fast and we need people who are ready to contribute from day one: if you know e-commerce ecosystems from the inside, and you enjoy the diagnostic side of implementation as much as the delivery, we want to hear from you!

In this role you will take ownership of getting new customers live on the ChannelEngine platform. You'll work directly with customers from the first technical discovery call through to go-live and beyond, making sure every integration is built right and every customer is set up for long-term success. The problems you'll solve are real, varied, and often time-sensitive. As you will know from experience, no two implementations are the same!

This role suits someone who is curious about how systems fit together and who approaches complexity with structure rather than instinct. You'll work independently across your own project pipeline, which means the people who thrive here are those who can read a situation, ask the right questions, and design a sound path forward.

What will you do as our Implementation Specialist?

Lead end-to-end customer onboarding: own the full implementation lifecycle for your accounts, from technical discovery and integration design through to go-live and handoff to Customer Success. You'll dig into each customer's IT landscape early, identify dependencies and edge cases before they become problems, and make deliberate architectural decisions rather than defaulting to the first path available.
Solve complex integration challenges: guide customers through connecting their systems to ChannelEngine; advising on API integrations, channel configurations, and marketplace-specific requirements across your region. When something breaks or doesn't behave as expected, you're the person who traces it back to the source and fixes it.
Manage your project pipeline independently: keep multiple active implementations on track simultaneously, maintaining stakeholder alignment, flagging risks early, and making sound decisions without waiting for perfect information. You'll know when to escalate and when to just get it done.
Set customers up for the long term: your job isn't finished at go-live. You'll coach and train customers through their setup, making sure they understand the platform, can operate independently, and are positioned to grow their marketplace presence; handing over to the CSM team with full confidence in what's been built.

What makes you our ideal Implementation Specialist?

You are based in or around Toronto, Ontario, Canada, and able to work in a hybrid model, with at least 2 days in office per week. Please note that ChannelEngine does not offer Visa sponsorship or a relocation package for this role.

The most important thing you bring to this role is deep familiarity with the e-commerce ecosystem: how the pieces fit together, where the friction points are, and what good looks like in practice. Everything else builds from there. If your background is strong in e-commerce and you approach problems the way this role demands - logically, curiously, and with the customer's context always in mind - we want to hear from you, even if your path here wasn't conventional.

You bring:

3+ years of hands-on experience in e-commerce implementation, onboarding, or technical account management: you know how ERPs (SAP, Brightpearl, AFAS), plugins (Shopify, Shopware, Magento), middleware, and marketplace connections fit together in practice
A diagnostic mindset: you ask the right questions before you start building, trace problems back to their root cause, and design solutions that hold up under pressure
Proficiency working with APIs: authentication, troubleshooting, and identifying where in a data flow something has gone wrong
Comfort managing multiple active projects independently, with a track record of keeping complex implementations on track across multiple stakeholders
Strong English; German is a significant advantage but not a hard requirement

Nice to have:

Experience translating a customer's IT landscape into a structured integration design or architecture document
Background in consultancy, solutions engineering, or technical pre-sales
Marketplace knowledge across five or more channels

What success looks like

In this role, success isn't just hitting go-live dates, it's the quality of what you leave behind. Customers who understand their setup, integrations that don't generate support tickets three months later, and handoffs to the CSM team that are clean and complete. You'll be measured on the health of your implementations, not just their speed.

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More about this job

Responsibilities

Lead customer implementations from technical discovery and integration design through go-live and handoff to Customer Success. Diagnose integration issues, manage multiple projects, and train customers to operate and grow their marketplace presence.

Requirements

Requires 3+ years of hands-on experience in e-commerce implementation, onboarding, or technical account management, along with practical knowledge of APIs, ERPs, plugins, middleware, and marketplace connections. Candidates should be able to diagnose root causes, manage multiple projects independently, and communicate strongly in English; German is an advantage.

Skills

E-Commerce Implementation
Customer Onboarding
Technical Discovery
Integration Design
API Integration
API Troubleshooting
Marketplace Configuration
ERP Integration
Project Management
Root Cause Analysis
Stakeholder Management
Customer Training
Risk Management
Technical Account Management
Systems Architecture
English Communication

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
ChannelEngine
Customer Onboarding
Implementation Lifecycle
Technical Discovery
Integration Design
API Integrations
API Authentication
API Troubleshooting
Marketplace Integrations
Marketplace Configuration
ERP
SAP
Brightpearl
AFAS
Shopify
Shopware
Magento
Middleware
Project Pipeline
Customer Success
Technical Account Management
Solutions Engineering
Technical Pre-Sales
Integration Architecture
Stakeholder Alignment
Root Cause Analysis
Customer Training
Go-Live
German

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