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Added 2 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Prince George, BC
- Full-time
Added 2 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Fort St. John, BC
- Full-time
Added 2 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Vernon, BC
- Full-time
Added 2 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Langley (District), BC · City of Langley, BC
- Full-time
Added 2 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Kamloops, BC
- Full-time
Added 3 hours ago
CI
IT Support Specialist - Contract
Compugen Inc
Guelph, ON
- Contract
Added 4 hours ago
F
IT SUPPORT SPECIALIST M/W/D
F/LIST
Laval, QC
- Full-time
Added 8 hours ago
EI
Application Support Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
We are looking for an Analyst, Digital Applications Support – Procurement to provide Level 2 functional and technical support for enterprise procurement applications.
Added 9 hours ago
SG
Application Support Analyst (AI-Enabled | BA & Development Hybrid)
Societe Generale
Montreal, QC
- Full-time
We are looking for an Application Support Analyst who brings a balanced mix of production support, business analysis, and technical development skills, enhanced by the use of AI tools and…
Added 10 hours ago
EI
SAP Application Support Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
Hiring: Analyst, Digital Applications Support – Procurement
Added 11 hours ago
SS
IT Support Engineer II
Safe Software
BC
- $81,900 to $91,100 CAD / year
- Full-time
We have an immediate opening and are excited to find the right candidate to join our team. The IT Support Engineer II is a key member of our IT team, responsible for supporting and…
Added 13 hours ago
IT Help Desk Specialist Winter Co-Op
Catulpa Community Support Services
Barrie, ON
ABOUT CATULPA COMMUNITY SUPPORT SERVICES/WHO ARE WE?
Added 17 hours ago
NR
Service Desk Analyst
Niagara Region
ON · Niagara, ON
- Full-time
Added 21 hours ago
OA
IT Support - Co-op
O'Regan's Automotive Group
Halifax, NS
- Full-time
…you’re passionate about technology, eager to learn, and ready to support a dynamic team environment, this is a fantastic opportunity to launch your…
Added 2 days ago
2C
Computer Technician
22nd Cell Phone and Computer Fix
Saskatoon, SK
- Full-time
…issues, explain repair options, and deliver reliable technical support. The work environment emphasizes hands-on problem…
Added 3 days ago
IP
Junior IT Support Partner
Iconic Power Systems Inc.
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
Added 3 days ago
S
Onsite IT Support Specialist
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
Added 3 days ago
S
Sr. IT Support Analyst
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
Added 3 days ago
RF
Help Desk IT Support L1/L2
Rustica Foods Inc.
Montreal, QC
- Part-time
Added 3 days ago
D
Technical Support Analyst, Tier 1
Docebo
Remote, Canada
- $40,900 to $54,500 CAD / year
- Full-time
- Remote
Added 3 days ago
K
IT Help Desk Specialist - Fixanator
Klick
Toronto, ON
- Full-time
Added 3 days ago
K
IT Help Desk Specialist - Fixanator
Klick
Toronto, ON
- Full-time
Added 3 days ago
TO
IT Support Technician
Town of Peace River
Peace River, AB
- Internship
The Town of Peace River is looking for an IT Support Technician who enjoys solving problems, helping people and keeping technology running smoothly. If you're technically savvy, organized,…
Added 4 days ago
BE
Service Desk Analyst, FT, Calgary, Alberta
Baytex Energy Corp.
Calgary, AB
- Full-time
Added 4 days ago
TE
IT Help Desk Specialist
True Environmental
Vancouver, BC · Saskatoon, SK · Whitehorse, YT
- Full-time

Closed listing

Charger Logistics Inc

IT Support Specialist

Brampton, ON, Canada

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Posting language: English
Posted: Oct 2, 2026

Similar jobs hiring now

Added 3 days ago
Junior IT Support Partner
Iconic Power Systems Inc. · Mississauga, ON, Canada
$50,000 to $60,000 CAD / year
Added 3 days ago
Technical Support Analyst, Tier 1
Docebo · Remote, Canada
$40,900 to $54,500 CAD / year
Added 4 days ago
IT Service Desk Analyst (Fluent English and French)
Raas Infotek · Mississauga, ON, Canada
Added 4 days ago
IT Service Desk Analyst (Fluent English and French)
Raas Infotek · Mississauga, ON, Canada

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Original job description

Archived listing. The details below describe a past opening.

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We're hiring an IT (Helpdesk) Support Specialist to be the first point of contact for technology issues across our offices, terminals and remote staff. You'll resolve hardware, software, account and network problems quickly so drivers, dispatch and office teams stay moving. You'll resolve everyday hardware, software and account issues, set up laptops, systems and access for new hires, deliver IT orientation as part of onboarding, and manage offboarding when employees leave.

Responsibilities

Provide Tier 1/Tier 2 support by phone, email, chat and in person, resolving most issues on first contact.

Log, prioritize and track tickets in Zendesk within agreed SLAs, using macros and knowledge-base articles and writing clear ticket notes.

Troubleshoot Windows/macOS devices, printers, mobile devices and peripherals.

Manage user accounts, passwords, SSO and permissions in Okta, Active Directory / Entra ID and Microsoft 365, assign users to groups and apps, and enrol users in MFA (Okta Verify, Microsoft Authenticator).

Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), including mailboxes, shared mailboxes, distribution lists and licences.

Support Slack accounts, channels, notifications and integrations.

Onboard new hires (laptop setup, Outlook mailbox, Microsoft Teams, Slack, Okta apps) and offboard leavers by revoking access and recovering equipment.

Diagnose basic network issues (Wi-Fi, VPN, DNS, DHCP, IP addressing) using tools such as ping, nslookup, ipconfig and tracert, and escalate complex cases with clear notes.

Perform first-line checks on network cameras (IP connectivity, PoE power, NVR/VMS access) and escalate hardware or configuration faults.

Maintain IT asset inventory and keep knowledge-base articles up to date.

1–2 years in IT helpdesk, desktop support or a similar role (internships and co-ops considered).

Diploma or degree in IT or a related field, or equivalent experience.

Hands-on experience with Windows 10/11, macOS, Microsoft 365 (Outlook, Teams), Active Directory / Entra ID and Okta, including MFA setup.

Experience with a ticketing system, ideally Zendesk (similar tools such as ServiceNow, Jira Service Management or Freshservice also considered).

Working knowledge of Slack as a user and basic administrator.

Solid networking fundamentals: TCP/IP, DNS, DHCP, VPN.

Basic understanding of network (IP) cameras, PoE and NVR/VMS concepts.

Clear written and verbal communication with non-technical users.

Nice to Have

CompTIA A+ or Network+, Microsoft MS-900 or MD-102, or Okta certification

Exposure to Microsoft Intune or other MDM tools

Experience with Avigilon, Axis or similar camera platforms

Competitive Salary
Healthcare Benefit Package
Career Growth

About employer

More about this job

Responsibilities

Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues across offices and terminals. Manage user onboarding and offboarding, maintain IT asset inventory, and document support tickets in Zendesk.

Requirements

Requires 1-2 years of experience in IT helpdesk or desktop support and a diploma or degree in IT or a related field. Candidates must have hands-on experience with Windows, macOS, Microsoft 365, and networking fundamentals.

Skills

IT Support
Helpdesk
Windows 10/11
MacOS
Microsoft 365
Active Directory
Entra ID
Okta
Zendesk
Slack
Networking
TCP/IP
DNS
DHCP
VPN
Hardware Troubleshooting

Benefits

Healthcare Benefit Package
Career Growth

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Helpdesk
Windows 10/11
MacOS
Microsoft 365
Active Directory
Entra ID
Okta
Zendesk
Slack
TCP/IP
DNS
DHCP
VPN
MFA
Outlook
Teams
OneDrive
SharePoint
CompTIA A+
Network+
Microsoft MS-900
Microsoft MD-102
Intune
MDM
Avigilon
Axis
NVR
VMS
Logistics

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