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Added 59 mins ago
P
Quality Assurance Manager
Prysmian
Johnstown, ON
- $87,000 to $117,000 CAD / year
- Full-time
The Quality Manager will work closely with other members of the manufacturing operations team, engineering, and other support leaders to assure the effective implementation of quality…
Added 59 mins ago
M&
Millwright
Mitchell & Associates
Vaughan, ON
- Full-time
Perform full diagnostics on equipment and advise Maintenance Supervisor and/or Purchasing Manager of parts required to perform necessary Mechanical and electrical troubleshooting and repairs
Added 59 mins ago
CP
Facilities Maintenance Technician I
Contract Pharmaceuticals Limited
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
We recognize our employees are our number one asset and support their career growth. We also offer a benefits program, deferred profit-sharing plan, paid time off, employee’s assistance…
Added 1 hour ago
TS
Fire Protection Design Engineer - Associate Principal
TalentSphere Staffing Solutions
Halifax, NS
- Full-time
Discipline: Fire Protection Engineering / Design
Added 1 hour ago
NC
Systems Analyst (2 Positions)
NAV CANADA
Ottawa, ON
- Full-time
The System Analyst will support the development of software solutions for mission and safety-critical Air Traffic Management Software. The System Analyst’s activities will focus on software…
Added 1 hour ago
Twelve (12) Powerline Technician - Certified Power Line Person - Apprentices
Toronto Hydro
Toronto, ON
Minimum two (2) year college diploma in an electrical or electronic field of study (Electrical Engineering, Electronic Engineering, Energy Systems Engineering, Electromechanical Engineering…
Added 1 hour ago
Manager, Engineering
Toronto Hydro
Toronto, ON
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Added 2 hours ago
EI
Mechanical Assembler
Ecolab Inc.
Calgary, AB
- Full-time
This role will report to the Production Manager and will be integral to contributing to the future of scalable computer cooling solutions.
Added 2 hours ago
DG
Senior Estimator – Multi-Discipline
DCM Group Inc.
Sherwood Park, AB
- Contract
…Multi-Discipline to join our dynamic team. Reporting to the Estimating Manager, the Senior Estimator will lead the preparation of accurate, competitive, multi-discipline cost estimates…
Added 3 hours ago
DC
Facilities Maintenance Coordinator
Douglas College
New Westminster, BC
- Full-time
…projects related to facilities building systems (mechanical, electrical, plumbing ( MEP ) and fire protection). This important role will provide direction, leadership, project…
Added 5 hours ago
QL
Building Code Consultant
QAI Laboratories
Burnaby, BC
- Full-time
…beneficial: building plan reviewing, building science, plumbing/gas/electrical trades, material or mechanical…
Added 6 hours ago
RE
Project Estimator
Rising Edge Group
AB · Edmonton, AB
- Full-time
Reporting to the Estimating Manager, the Project Estimator plays a key role in the preparation of complete EPC (Engineering, Procurement, and Construction) proposals for high-voltage…
Added 6 hours ago
T
DCO
TEKsystems
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
…day-to-day operations, maintenance, and optimization of the electrical and mechanical infrastructure supporting our clients mission-critical facilities. The successful candidate will be…
Added 6 hours ago
OT
BIM Coordinator, MEP
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
The MEP Coordinator is responsible for overseeing and managing all Mechanical, Electrical, and Plumbing (MEP) coordination activities within the OTG scope of the OLS stations, ensuring full…
Added 6 hours ago
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Electrical Engineer-In-Training
Sunbelt Solomon
Saskatoon, SK
- Full-time
We are seeking a motivated Electrical Engineer in Training (EIT) to join our Engineering team. This role focuses on electrical systems design, including protection, control, and electrical…
Added 7 hours ago
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Commodity Manager / Spécialiste senior en approvisionnement
Siemens Energy
Montreal, QC
- Full-time
From sourcing complex electrical and mechanical equipment to securing critical components like transformers, switchgear, and high‑voltage assemblies, you help ensure our projects are…
Added 7 hours ago
SP
Program Manager, Major Projects.
Spark Power ⚡
AB · Edmonton, AB
- Full-time
Spark Power, a trusted partner in power in North America, is looking for a Program Manager, Major Projects. Program Manager, Major Projects. is accountable for the successful end-to-end…
Added 7 hours ago
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Commodity Manager / Spécialiste senior en approvisionnement
Siemens Energy
Oakville, ON
- Full-time
From sourcing complex electrical and mechanical equipment to securing critical components like transformers, switchgear, and high‑voltage assemblies, you help ensure our projects are…
Added 7 hours ago
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Senior Power System Engineer
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Quebec, QC · UNAVAILABLE, Ontario · Dollard, Quebec
- Full-time
The Power Systems Engineer executes electrical power system network analysis, site reliability and safety audits, performs electrical engineering design and provides solution-based…
Added 7 hours ago
AC
Project Engineer, CC-MPEC
Atlas Copco Group
Montreal, QC
- Full-time
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Added 7 hours ago
AE
Electrical, Instrumentation and Controls Engineer (Intermediate)
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Markham, ON
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Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Electrical, Instrumentation and Controls Engineer to join our team in our Markham…
Added 7 hours ago
AC
Senior Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, Engineering, Business or related field; technical degree strongly preferred.
Added 7 hours ago
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Project Engineer, CC-MPEC
Atlas Copco Group
Mississauga, ON
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Bring your curiosity to work as our next Project Engineer. You will be part of our Engineering team reporting to the Engineering Manager. In this role, your mission is to be the leader of…
Added 7 hours ago
AC
Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
The Product Line Manager will serve as the business owner for assigned product families, working closely with Sales, Engineering, Operations, Finance, Supply Chain and customers to develop…
Added 8 hours ago
CB
Supply Chain Project Manager - M&E
Clark Builders
Edmonton, AB
- Full-time
The SC Project Manager (M&E) manages the daily operations of one or more supply chain projects and coordinates product selection, deliveries, and subcontractor installations with internal…

Charger Logistics Inc

Senior Manager - Reefer Fleet Reliability & Technical Support

Brampton, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 8–12+ years of relevant experience in transport refrigeration, including significant hands-on equipment repair experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Senior Manager - Reefer Fleet Reliability & Technical Support

Company: Charger Logistics Inc.

Locations: Brampton / Greater Toronto Area, Ontario; Dallas–Fort Worth, Texas; or Querétaro, Mexico

Employment: Full-time | Senior technical leadership

Coverage: North American operations - Canada, United States and Mexico

About the Role

Charger Logistics is seeking a highly experienced transport refrigeration professional to lead technical troubleshooting, equipment reliability and breakdown escalation across our North American refrigerated trailer operations.

We are looking for someone who began their career working hands-on with refrigerated trailers and developed into a trusted technical expert capable of solving complex equipment failures, coaching maintenance teams and supporting business operations.

This is not a traditional administrative maintenance management position.

The successful candidate must have substantial hands-on experience with Thermo King and/or Carrier Transicold equipment, combined with the communication, leadership and judgment required to resolve critical situations involving customers, drivers, dispatchers, technicians and external service providers.

The objective is simple: maximize refrigerated trailer reliability, prevent cargo losses, reduce equipment downtime and develop stronger technical capabilities throughout Charger Logistics.

Key Responsibilities

Advanced Technical Troubleshooting

Serve as the senior technical escalation point for difficult reefer equipment failures and recurring problems. Diagnose refrigeration, mechanical, electrical, diesel-engine and electronic-control issues. Interpret Thermo King and Carrier fault codes, alarm histories, temperature data and diagnostic reports. Provide remote technical guidance to breakdown coordinators, drivers and mechanics. Determine whether equipment can safely continue operating, requires immediate service or must be removed from service. Identify root causes and implement permanent corrective actions to prevent repeat breakdowns.

Breakdown Management & Cargo Protection

Provide technical leadership during critical roadside breakdowns and temperature-control incidents. Work with dispatch and breakdown teams to identify appropriate repair locations and qualified service providers. Help prioritize repairs according to cargo sensitivity, customer requirements, severity of failure and equipment condition. Coordinate technical recovery plans, including service, trailer substitution or cross-docking where necessary. Support timely resolution of escalated equipment issues across Canada, the United States and Mexico. Ensure any changes affecting cargo temperature requirements are properly authorized and documented.

Technical Coaching & Team Development

Act as a mentor and technical resource for reefer mechanics, trailer technicians, terminal maintenance teams and breakdown personnel. Create practical troubleshooting procedures for common Thermo King and Carrier failures. Train teams on refrigeration diagnostics, electrical controls, fuel-system procedures, preventive maintenance and equipment operation. Identify technical skill gaps and coordinate manufacturer training and certifications. Develop standardized repair processes and knowledge-sharing procedures across terminals. Help technicians become more independent in diagnosing and resolving failures.

Preventive Maintenance & Fleet Reliability

Review recurring breakdowns and identify systemic equipment problems. Improve preventive and condition-based maintenance programs for refrigeration equipment. Analyze maintenance records, engine hours, telematics data and fault trends. Develop inspection standards and corrective maintenance recommendations. Work with maintenance leadership to improve parts availability, repair quality and vendor performance. Advise on equipment reliability, major repair-versus-replace decisions, warranty issues and long-term maintenance strategy.

OEM & External Service Provider Management

Establish strong working relationships with Thermo King, Carrier Transicold and authorized service providers. Escalate difficult technical problems to manufacturers and specialized repair partners. Evaluate repair recommendations, service quality, warranty eligibility, quotations and major repair costs. Coordinate technical training and exchange best practices with OEM partners. Build a reliable cross-border service network for emergencies and specialized repairs.

Business & Customer Coordination

Work closely with operations, dispatch, account management, customer service and senior leadership. Translate complex technical issues into clear operational recommendations. Support incident investigations involving temperature excursions, equipment failures and potential cargo claims. Assist with customer-facing technical explanations and corrective-action reports. Provide clear updates on critical incidents, expected repair outcomes and recurring operational risks. Take ownership of technical problem-solving through resolution, while maintaining proper communication and accountability.

Qualifications & Experience

Required

8–12+ years of relevant experience in transport refrigeration, including significant hands-on equipment repair experience. Advanced knowledge of Thermo King and/or Carrier Transicold refrigeration systems. Proven experience diagnosing complicated refrigeration, diesel, electrical and control-system failures. Experience with refrigerated trailers and commercial temperature-controlled transportation. Previous experience as a senior technician, master technician, technical supervisor, workshop supervisor or technical service manager. Ability to guide and train technicians with different levels of experience. Strong communication skills and the ability to work with both technical personnel and business stakeholders. Experience coordinating with repair vendors and manufacturer service networks. Sound operational judgment under pressure, particularly during temperature-sensitive cargo incidents. Comfortable using diagnostic software, telematics systems, maintenance records and fleet management applications.

Preferred

Thermo King or Carrier manufacturer training and advanced technical certifications. Previous experience managing refrigerated equipment across multiple terminals. Experience supporting large asset-based trucking or refrigerated transportation companies. Experience with manufacturer warranty programs and root-cause failure investigations. Knowledge of reefer telematics and remote equipment monitoring. Applicable professional or refrigerant-handling certifications. Bilingual English/Spanish capabilities, particularly for candidates supporting Mexico and cross-border operations.

Formal engineering education is welcome but is not mandatory where the candidate has demonstrated exceptional technical experience.

Success Measures

Performance will be evaluated based on:

Reduction in repeat refrigeration breakdowns. Improvement in refrigerated trailer availability and reliability. Faster technical diagnosis and resolution of critical incidents. Reduction in avoidable cargo-loss incidents. Improved repair quality and reduced unnecessary maintenance expense. Documented root-cause analysis and corrective actions. Growth in internal technician competency and independent troubleshooting capability. Stronger vendor performance and OEM support. Improved communication between maintenance, breakdown operations and business stakeholders.

Working Model

The role will be based in one of Charger’s North American operating locations, with regular collaboration across Canadian, U.S. and Mexican terminals.

The successful candidate should be willing to travel periodically to terminals, maintenance facilities and manufacturer locations.

The position participates in a structured critical-incident escalation rotation. The objective is to build a reliable technical-support function rather than depend on one person being available continuously.

Ideal Candidate

Our ideal candidate is someone who spent years repairing refrigerated trailers, became the person other mechanics call when they cannot solve a problem, and now wants to apply that expertise at a larger operational level.

They are technically exceptional, practical, patient when coaching others, commercially aware and comfortable communicating with senior management and customers.

The candidate will be looking over North American operations, including Canada, the United States, and Mexico.

Salary will be determined based on experience and qualifications.

We are looking for a hands-on technical leader who can solve today’s breakdowns while building the systems and capabilities that prevent tomorrow’s.

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More about this job

Responsibilities

The Senior Manager will lead technical troubleshooting, equipment reliability, and breakdown escalation for North American refrigerated trailer operations. They are responsible for coaching maintenance teams, managing OEM relationships, and implementing preventive maintenance programs to minimize cargo loss and downtime.

Requirements

Candidates must have 8–12+ years of hands-on experience in transport refrigeration with advanced knowledge of Thermo King or Carrier Transicold systems. Strong leadership, communication, and diagnostic skills are required to manage complex technical issues across international borders.

Skills

Transport refrigeration
Thermo King
Carrier Transicold
Technical troubleshooting
Fleet reliability
Preventive maintenance
Diagnostic software
Telematics
Root-cause analysis
Team leadership
Vendor management
Refrigeration diagnostics
Electrical systems
Diesel engine repair
Cargo protection
Technical coaching

Visa sponsorship

Not detected in the job text

Keywords

Refrigerated trailers
Thermo King
Carrier Transicold
Fleet management
Preventive maintenance
Technical escalation
Diagnostic reports
Telematics
Root-cause analysis
Diesel engines
Electrical controls
Warranty management
Vendor performance
Cross-border operations
Cargo claims
Maintenance strategy
Condition-based maintenance
Fault codes
Refrigerant handling
Technical training

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