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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Excellent written and verbal communication with the ability to communicate effectively with business, technology, vendors, Product Owners, and senior stakeholders.
Added 1 hour ago
CC
Inventory Specialist
CareRx Corporation
Burnaby, BC
- $19 to $21 CAD / hour
- Full-time
At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care,…
Added 1 hour ago
H
Psychologist PhD Senior
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the Program Manager, Kinetik Rehabilitation Services, and with clinical support from the Professional Leader of Psychology, the Senior Psychologist…
Added 2 hours ago
ST
Director of Finance and Administration - $100K-$150K/yr in Curve Lake, ON!
Scout Talent
MB · Manitoba, Canada
- $100,000 to $150,000 CAD / year
- Full-time
Step into a senior leadership role offering a competitive $100,000 to $150,000 annual salary, negotiable based on qualifications, plus excellent benefits!
Added 2 hours ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Toronto, ON
- Full-time
We are looking for a Senior Manager, Strategic Partnerships to lead Agoda’s Japan FI partnership strategy and execution.
Added 2 hours ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Vancouver, BC
- Full-time
We are looking for a Senior Manager, Strategic Partnerships to lead Agoda’s Japan FI partnership strategy and execution.
Added 2 hours ago
M
FOH Management - Assistant Manager
Moxies
Sherwood Park, AB
- Full-time
Working with the General Manager, some of your responsibilities will include:
Added 2 hours ago
MC
Project Manager
MatchBox Consulting Group
Vancouver, BC
- Contract
Reviewing project schedules with the Senior Project Manager, and all stakeholders that will be affected by project activities
Added 2 hours ago
CO
Coordinator, Special Projects
City of Brampton
Brampton, ON
- Full-time
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Added 2 hours ago
MC
Project Manager - Infrastructure
MatchBox Consulting Group
Burnaby, BC
- Contract
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Added 2 hours ago
MC
Program Manager
MatchBox Consulting Group
Calgary, AB
- Contract
MatchBox Consulting Group is currently seeking a Program Manager for a 12 month contract with a client of ours located in Calgary
Added 2 hours ago
LC
District Manager - Western Ontario, Canada
Loblaw Companies Limited
Brampton, ON
- Full-time
…is adding to its team. We are current looking for a District Manager based out of Ontario to join our Western Ontario, Canada…
Added 2 hours ago
W
Principal Managing Partner
Workday
Toronto, ON · Canada, ON, Toronto
- Full-time
Nurturing C-level Relationships: Fostering strong, authentic connections with C-level and senior executives to understand their strategic vision and encourage trust with Workday
Added 2 hours ago
UO
Manager, Accreditation Pharm D and Graduate Studies
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Added 2 hours ago
UO
Senior Instructor, Clinical Simulation Laboratory, Nursing
University of Ottawa
Ottawa, ON
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Added 2 hours ago
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Senior Business Analyst - Broker Dealer
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Added 2 hours ago
B
Mortgage Specialist
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Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
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HT
Financial Manager - PLM (Product Line Mgmt)
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Bolton, ON
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Senior Financial Analyst - Corporate Accounting
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Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 3 hours ago
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Experienced Sales Manager in home health care setting.
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Calgary, AB
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A leading international senior home care company is seeking a dynamic leader to run our Calgary operation. The Marketing, Digital & Sales Manager is responsible for maintaining and…
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Manager, Fire Prevention and Preparedness
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Toronto, ON
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Senior Project Manager - Project Delivery
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Toronto, ON
- $110,000 to $125,000 CAD / year
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ST
Director of Finance and Administration - $100K-$150K/yr in Curve Lake, ON!
Scout Talent
SK · Saskatchewan, Canada
- $100,000 to $150,000 CAD / year
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Step into a senior leadership role offering a competitive $100,000 to $150,000 annual salary, negotiable based on qualifications, plus excellent benefits!
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FG
National Account Manager
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We are looking for a National Account Manager who will lead Farm Girl’s largest and most complex Canadian accounts directly, as the single senior contact for head-office buyers and category…
Added 6 hours ago
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Operations Supervisor - Security Systems
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- Full-time
Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in…
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Senior Manager, MFS
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The Senior Manager, Military Family Services will plan, oversee, manage, assess and implement the delivery of Military Family Services Program (MFSP) and will provide advice and guidance on…

Charger Logistics Inc

Senior Manager - Reefer Fleet Reliability & Technical Support

Brampton, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 8–12+ years of relevant experience in transport refrigeration, including significant hands-on equipment repair experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Senior Manager - Reefer Fleet Reliability & Technical Support

Company: Charger Logistics Inc.

Locations: Brampton / Greater Toronto Area, Ontario; Dallas–Fort Worth, Texas; or Querétaro, Mexico

Employment: Full-time | Senior technical leadership

Coverage: North American operations - Canada, United States and Mexico

About the Role

Charger Logistics is seeking a highly experienced transport refrigeration professional to lead technical troubleshooting, equipment reliability and breakdown escalation across our North American refrigerated trailer operations.

We are looking for someone who began their career working hands-on with refrigerated trailers and developed into a trusted technical expert capable of solving complex equipment failures, coaching maintenance teams and supporting business operations.

This is not a traditional administrative maintenance management position.

The successful candidate must have substantial hands-on experience with Thermo King and/or Carrier Transicold equipment, combined with the communication, leadership and judgment required to resolve critical situations involving customers, drivers, dispatchers, technicians and external service providers.

The objective is simple: maximize refrigerated trailer reliability, prevent cargo losses, reduce equipment downtime and develop stronger technical capabilities throughout Charger Logistics.

Key Responsibilities

Advanced Technical Troubleshooting

Serve as the senior technical escalation point for difficult reefer equipment failures and recurring problems. Diagnose refrigeration, mechanical, electrical, diesel-engine and electronic-control issues. Interpret Thermo King and Carrier fault codes, alarm histories, temperature data and diagnostic reports. Provide remote technical guidance to breakdown coordinators, drivers and mechanics. Determine whether equipment can safely continue operating, requires immediate service or must be removed from service. Identify root causes and implement permanent corrective actions to prevent repeat breakdowns.

Breakdown Management & Cargo Protection

Provide technical leadership during critical roadside breakdowns and temperature-control incidents. Work with dispatch and breakdown teams to identify appropriate repair locations and qualified service providers. Help prioritize repairs according to cargo sensitivity, customer requirements, severity of failure and equipment condition. Coordinate technical recovery plans, including service, trailer substitution or cross-docking where necessary. Support timely resolution of escalated equipment issues across Canada, the United States and Mexico. Ensure any changes affecting cargo temperature requirements are properly authorized and documented.

Technical Coaching & Team Development

Act as a mentor and technical resource for reefer mechanics, trailer technicians, terminal maintenance teams and breakdown personnel. Create practical troubleshooting procedures for common Thermo King and Carrier failures. Train teams on refrigeration diagnostics, electrical controls, fuel-system procedures, preventive maintenance and equipment operation. Identify technical skill gaps and coordinate manufacturer training and certifications. Develop standardized repair processes and knowledge-sharing procedures across terminals. Help technicians become more independent in diagnosing and resolving failures.

Preventive Maintenance & Fleet Reliability

Review recurring breakdowns and identify systemic equipment problems. Improve preventive and condition-based maintenance programs for refrigeration equipment. Analyze maintenance records, engine hours, telematics data and fault trends. Develop inspection standards and corrective maintenance recommendations. Work with maintenance leadership to improve parts availability, repair quality and vendor performance. Advise on equipment reliability, major repair-versus-replace decisions, warranty issues and long-term maintenance strategy.

OEM & External Service Provider Management

Establish strong working relationships with Thermo King, Carrier Transicold and authorized service providers. Escalate difficult technical problems to manufacturers and specialized repair partners. Evaluate repair recommendations, service quality, warranty eligibility, quotations and major repair costs. Coordinate technical training and exchange best practices with OEM partners. Build a reliable cross-border service network for emergencies and specialized repairs.

Business & Customer Coordination

Work closely with operations, dispatch, account management, customer service and senior leadership. Translate complex technical issues into clear operational recommendations. Support incident investigations involving temperature excursions, equipment failures and potential cargo claims. Assist with customer-facing technical explanations and corrective-action reports. Provide clear updates on critical incidents, expected repair outcomes and recurring operational risks. Take ownership of technical problem-solving through resolution, while maintaining proper communication and accountability.

Qualifications & Experience

Required

8–12+ years of relevant experience in transport refrigeration, including significant hands-on equipment repair experience. Advanced knowledge of Thermo King and/or Carrier Transicold refrigeration systems. Proven experience diagnosing complicated refrigeration, diesel, electrical and control-system failures. Experience with refrigerated trailers and commercial temperature-controlled transportation. Previous experience as a senior technician, master technician, technical supervisor, workshop supervisor or technical service manager. Ability to guide and train technicians with different levels of experience. Strong communication skills and the ability to work with both technical personnel and business stakeholders. Experience coordinating with repair vendors and manufacturer service networks. Sound operational judgment under pressure, particularly during temperature-sensitive cargo incidents. Comfortable using diagnostic software, telematics systems, maintenance records and fleet management applications.

Preferred

Thermo King or Carrier manufacturer training and advanced technical certifications. Previous experience managing refrigerated equipment across multiple terminals. Experience supporting large asset-based trucking or refrigerated transportation companies. Experience with manufacturer warranty programs and root-cause failure investigations. Knowledge of reefer telematics and remote equipment monitoring. Applicable professional or refrigerant-handling certifications. Bilingual English/Spanish capabilities, particularly for candidates supporting Mexico and cross-border operations.

Formal engineering education is welcome but is not mandatory where the candidate has demonstrated exceptional technical experience.

Success Measures

Performance will be evaluated based on:

Reduction in repeat refrigeration breakdowns. Improvement in refrigerated trailer availability and reliability. Faster technical diagnosis and resolution of critical incidents. Reduction in avoidable cargo-loss incidents. Improved repair quality and reduced unnecessary maintenance expense. Documented root-cause analysis and corrective actions. Growth in internal technician competency and independent troubleshooting capability. Stronger vendor performance and OEM support. Improved communication between maintenance, breakdown operations and business stakeholders.

Working Model

The role will be based in one of Charger’s North American operating locations, with regular collaboration across Canadian, U.S. and Mexican terminals.

The successful candidate should be willing to travel periodically to terminals, maintenance facilities and manufacturer locations.

The position participates in a structured critical-incident escalation rotation. The objective is to build a reliable technical-support function rather than depend on one person being available continuously.

Ideal Candidate

Our ideal candidate is someone who spent years repairing refrigerated trailers, became the person other mechanics call when they cannot solve a problem, and now wants to apply that expertise at a larger operational level.

They are technically exceptional, practical, patient when coaching others, commercially aware and comfortable communicating with senior management and customers.

The candidate will be looking over North American operations, including Canada, the United States, and Mexico.

Salary will be determined based on experience and qualifications.

We are looking for a hands-on technical leader who can solve today’s breakdowns while building the systems and capabilities that prevent tomorrow’s.

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More about this job

Responsibilities

The Senior Manager will lead technical troubleshooting, equipment reliability, and breakdown escalation for North American refrigerated trailer operations. They are responsible for coaching maintenance teams, managing OEM relationships, and implementing preventive maintenance programs to minimize cargo loss and downtime.

Requirements

Candidates must have 8–12+ years of hands-on experience in transport refrigeration with advanced knowledge of Thermo King or Carrier Transicold systems. Strong leadership, communication, and diagnostic skills are required to manage complex technical issues across international borders.

Skills

Transport refrigeration
Thermo King
Carrier Transicold
Technical troubleshooting
Fleet reliability
Preventive maintenance
Diagnostic software
Telematics
Root-cause analysis
Team leadership
Vendor management
Refrigeration diagnostics
Electrical systems
Diesel engine repair
Cargo protection
Technical coaching

Visa sponsorship

Not detected in the job text

Keywords

Refrigerated trailers
Thermo King
Carrier Transicold
Fleet management
Preventive maintenance
Technical escalation
Diagnostic reports
Telematics
Root-cause analysis
Diesel engines
Electrical controls
Warranty management
Vendor performance
Cross-border operations
Cargo claims
Maintenance strategy
Condition-based maintenance
Fault codes
Refrigerant handling
Technical training

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