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Charger Logistics Inc.

Customer Service Representative

Brampton, ON, Canada

Salary range: $45,000 - 60,000. · Full-time

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Job details

Pay: Salary range: $45,000 - 60,000.
Job type: Full-time
Apply by: Dec 10, 2026
Education: Bachelor’s degree
Experience: 1 - 2 years of experience in Supply Chain/Transportation industry is required
Posting language: English
Posted: Nov 10, 2026

Original job description

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.

Responsibilities:

Coordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.
Ensure carrier compliance with company policies and procedures
Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction
Communicate with brokers, carriers and the customers to resolve any discrepancies
Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving any discrepancy of quality, quantity, and schedule.
Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.
Proactively communicate service risks to customers to provide proper resolution

Requirements

Bachelor's Degree or College Diploma in Logistics, Supply Chain Management and/or Business is required
1 - 2 years of experience in Supply Chain/Transportation industry is required
Experience dealing with FTL shipments.
Familiarity with North American geography
Proficient in Microsoft Office Suite with the aptitude to learn new software quickly
Problem solving and decision-making skills with the ability to work in a team environment

Charger Logistics is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process, in accordance with the Ontario Human Rights Code and AODA.

This posting is for an existing vacancy.

Charger Logistics does not use artificial intelligence to screen, assess or select applicants for this position.

Salary range: $45,000 - 60,000. We value experience. If your expectations fall outside the posted range, we still encourage you to apply. Compensation will be discussed during the interview process.

Benefits

Competitive Salary
Healthcare Benefit Package
Career Growth

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More about this job

Responsibilities

Coordinate inbound and outbound freight, monitor transportation priorities and performance, and negotiate rates with customers and carriers to support profitability and customer satisfaction. Manage logistics providers and shipments, resolve discrepancies, verify shipping and customs documents, and proactively communicate service risks to customers.

Requirements

A bachelor's degree or college diploma in logistics, supply chain management, or business is required, along with 1–2 years of experience in the supply chain or transportation industry. Candidates should have experience with full truckload shipments, familiarity with North American geography, Microsoft Office proficiency, and strong problem-solving and decision-making skills.

Skills

Freight Coordination
Carrier Compliance
Rate Negotiation
Customer Communication
Logistics Coordination
Shipment Tracking
Shipping Documentation
Customs Documentation
Problem Solving
Decision-Making
Microsoft Office
Full Truckload Shipments
North American Geography
Supply Chain Management
Transportation

Benefits

Competitive Salary
Healthcare Benefit Package
Career Growth

Visa sponsorship

Not detected in the job text

Keywords

Inbound Freight
Outbound Freight
Carrier Compliance
Transportation Targets
Lane Data
On-Time Performance
Rate Negotiation
Third-Party Carriers
Brokers
Full Truckload Shipments
Third-Party Logistics
Shipment Tracking
Shipment Expediting
Shipping Documentation
Customs Documentation
Proof Of Delivery
Bill Of Lading
Carrier Confirmation
Supply Chain
Transportation
Logistics
North American Geography
Microsoft Office Suite
Customer Satisfaction

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Jobs in Canada