Driver Support Coordinator
- Brampton, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
- Posting language
- English
- Posted
Original job description
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton, ON.
Responsibilities:
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Assist and advise drivers on company information
- Conduct new drivers induction, assisting drivers to get onboard and to maintain DQ files, audit reports and renewals of driver documents.
- Establish and manage proper workflow to ensure daily, weekly and monthly DOT / IFTA reporting and requirements are met
- Provide accurate, valid and complete information by using the right methods/tools
- Ensure safety & security procedures are adhered to
- Overlook effective equipment maintenance
- Monitor driver logs and ELD hours of service
- Discipline drivers when necessary
- Other Ad hoc responsibilities related to Driver Support
- College diploma or university degree preferred
- Good knowledge about MTO and DOT rules and regulations.
- Excellent written and communication skills in English.
- Ability to work in a fast-paced environment.
- Ability to multitask, prioritize and work under pressure.
- Ability to be resourceful and proactive in dealing with issues that may arise.
- High level of personal integrity, objectivity and honesty.
- Competitive Salary
- Healthcare Benefit Package
- Career Growth
More about this job
Responsibilities
Resolve driver complaints, provide company information, and support driver onboarding and maintenance of qualification files, audit reports, and required documents. Manage DOT and IFTA reporting, promote safety and equipment maintenance, monitor driver logs and ELD hours of service, and address driver discipline when needed.
Requirements
A college diploma or university degree is preferred, along with good knowledge of MTO and DOT rules and regulations. Candidates should have strong English communication skills and be able to multitask, prioritize, work under pressure, resolve issues proactively, and demonstrate integrity and honesty.
Skills
- Complaint Resolution
- Driver Support
- Driver Onboarding
- Audit Reporting
- Document Renewal
- DOT Reporting
- IFTA Reporting
- MTO Regulations
- DOT Regulations
- Safety Compliance
- Equipment Maintenance
- Driver Log Monitoring
- ELD Hours-of-Service Monitoring
- Written Communication
- Multitasking
Benefits
- Healthcare Benefit Package
- Career Growth
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Customer Service & Support
- Security & Safety
- Administrative
Keywords
- Driver Support
- Truck Transportation
- Logistics
- Driver Onboarding
- Driver Qualification Files
- Audit Reports
- Document Renewals
- DOT Reporting
- IFTA Reporting
- MTO Regulations
- DOT Regulations
- Safety Procedures
- Equipment Maintenance
- Driver Logs
- ELD
- Hours of Service
- Complaint Resolution
- Driver Discipline
- Customer Service
- English Communication