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Added 52 mins ago
STHS 26/27 - Reservations Specialist
Northland Properties
Revelstoke, BC
Under the general direction of the Reservations Manager/Assistant Manager/Team Lead, the Reservations Specialist will handle STHS clients’ heli ski package reservations, including but not…
Added 1 hour ago
Multi-Location Customer Service Specialist
Sherwin-Williams
Edmonton, AB
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their…
Added 1 hour ago
SI
Inside Sales Representative, Legacy Products
Swiss Instruments Limited
Mississauga, ON
- Full-time
· At least 3 years of work experience in inside sales, customer service, order processing, or sales administration is preferred.
Added 2 hours ago
R
Buyer Care Specialist II
RBGlobal
Mississauga, ON
- Full-time
The Buyer Care Specialist II (BCS) demonstrates a high level of competency and effectiveness when
Added 2 hours ago
OR
Senior Quality Control Specialist
OSL Retail Services
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business…
Added 2 hours ago
LI
Production Specialist
LGG Industrial
Edmonton, AB
- Full-time
Assembles products to company, customer and manufacturer’s standards
Added 12 hours ago
Post Purchase Operations Coordinator - Temporary 12 months
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Experience in eCommerce, retail, store operations, fulfillment or customer service.
Added 16 hours ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
Strong customer-service and interpersonal skills
Added 1 day ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and…
Added 1 day ago
OR
Rental Specialist - Maple (Vaughan)
OnSite Rentals
Vaughan, ON
- $20 to $25 CAD / hour
- Full-time
As a Rental Specialist, you are the face of our operation. You are on the front line of the customer experience - helping customers choose the right equipment, getting rentals out the door…
Added 1 day ago
FC
CAN Driver
FedEx Canada
Debert, NS
- Full-time
The requirement of DG specialist is dependent upon station size and location. Senior Management (MD level) has the right to override these requirements as it sees fit.
Added 2 days ago
Retail Advisor
Clutch Technologies Inc.
Halifax, NS
…rapidly, we are looking for a Retail Advisor (INBOUND FIELD SPECIALIST) to be the face of our company! Since our entire car-buying process is online, you’ll be the first Clutch employee our…
Added 2 days ago
U
Customer Support Specialist - Bilingual (French)
Uline
Hamilton, ON · Toronto, ON · Mississauga, ON · Cambridge, ON · Milton, ON
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual (French) Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Added 2 days ago
K
People and Culture Specialist
KFC
Vaughan, ON
- Full-time
The People & Culture Specialist plays a key role in delivering a consistent, positive, and engaging employee experience across KFC Canada’s Restaurant Support Centre. As the operational…
Added 2 days ago
BS
Logistics & Customer Care Specialist / Spécialiste logistique et service client
BioScript Solutions
Mississauga, ON
- Full-time
The Logistics & Customer Care Specialist is a hands-on operational role within A&D Wholesale, responsible for managing customer orders, coordinating outbound transportation, and supporting…
Added 2 days ago
AC
Office Support Specialist
Aston Carter
Acheson, AB
- $18 to $20 CAD / hour
- Contract
At least 1 year of customer service experience in a call center or in-person setting.
Added 2 days ago
U
TSG Specialist I
UPS
Caledon, ON
- Full-time
…multiple locations (i.e., UPS facilities, vendor facilities, and customer locations) to perform deployment and support activities. This position provides support with landlines, cell…
Added 2 days ago
S
Automotive Sales Specialist (GTA / Southern Ontario)
SureWerx
Toronto, ON
- Full-time
We are looking for a full-time Automotive Sales Specialist to join the SureWerx Sales team, supporting customers and distributor partners throughout the GTA and Southern Ontario. Reporting…
Added 2 days ago
S
Automotive Sales Specialist (Manitoba and Northern Ontario)
SureWerx
Winnipeg, MB
- Full-time
We are looking for a full-time Automotive Sales Specialist to join the SureWerx Sales team, supporting customers and distributor partners throughout Manitoba and Northern Ontario. Reporting…
Added 2 days ago
CC
Warehouse Shipper / Reciever
Crossroads C&I
AB · Edmonton, AB
- Full-time
Currently hiring a Warehouse Specialist to load, unload, receive, store and distribute inventory. Our Warehouse team members play a vital role in the daily operations of our facility. If…
Added 2 days ago
DE
Technical Support Hardware Specialist
Discover Energy Systems
Vancouver, BC
- Full-time
Discover Energy Systems (DES) is seeking a Technical Support Hardware Specialist to provide advanced technical support for its battery management and energy storage solutions. This…
Added 2 days ago
LL
Shipper/Receiver - Burlington
Liebherr-Canada Ltd.
Burlington, ON
- Full-time
Work collaboratively with Parts, Service, Warranty, Remanufacturing and other departments to support warehouse activities and resolve material-flow issues.
Added 2 days ago
TS
Purchasing and Inventory Specialist
TalentSphere Staffing Solutions
Hamilton, ON
- Full-time
…has built a strong reputation for quality products, reliable service, and operational excellence. Continued investment in infrastructure, technology, and people has supported its growth and…
Added 2 days ago
1R
Operations Manager
1-800 Radiator & A/C
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…one of the founders, running our 7 Ontario warehouses and our customer service…
Added 2 days ago
KE
People & Culture Specialist
KFC Europe
Vaughan, ON
- Full-time
The People & Culture Specialist plays a key role in delivering a consistent, positive, and engaging employee experience across KFC Canada’s Restaurant Support Centre. As the operational…

Closed listing

Charger Logistics Inc.

IT Support Specialist

Brampton, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Nov 1, 2026
Experience: With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We're hiring an IT (Helpdesk) Support Specialist to be the first point of contact for technology issues across our offices, terminals and remote staff. You'll resolve hardware, software, account and network problems quickly so drivers, dispatch and office teams stay moving. You'll resolve everyday hardware, software and account issues, set up laptops, systems and access for new hires, deliver IT orientation as part of onboarding, and manage offboarding when employees leave.

Responsibilities

Provide Tier 1/Tier 2 support by phone, email, chat and in person, resolving most issues on first contact.

Log, prioritize and track tickets in Zendesk within agreed SLAs, using macros and knowledge-base articles and writing clear ticket notes.

Troubleshoot Windows/macOS devices, printers, mobile devices and peripherals.

Manage user accounts, passwords, SSO and permissions in Okta, Active Directory / Entra ID and Microsoft 365, assign users to groups and apps, and enrol users in MFA (Okta Verify, Microsoft Authenticator).

Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), including mailboxes, shared mailboxes, distribution lists and licences.

Support Slack accounts, channels, notifications and integrations.

Onboard new hires (laptop setup, Outlook mailbox, Microsoft Teams, Slack, Okta apps) and offboard leavers by revoking access and recovering equipment.

Diagnose basic network issues (Wi-Fi, VPN, DNS, DHCP, IP addressing) using tools such as ping, nslookup, ipconfig and tracert, and escalate complex cases with clear notes.

Perform first-line checks on network cameras (IP connectivity, PoE power, NVR/VMS access) and escalate hardware or configuration faults.

Maintain IT asset inventory and keep knowledge-base articles up to date.

Requirements

1-2 years in IT helpdesk, desktop support or a similar role (internships and co-ops considered).

Diploma or degree in IT or a related field, or equivalent experience.

Hands-on experience with Windows 10/11, macOS, Microsoft 365 (Outlook, Teams), Active Directory / Entra ID and Okta, including MFA setup.

Experience with a ticketing system, ideally Zendesk (similar tools such as ServiceNow, Jira Service Management or Freshservice also considered).

Working knowledge of Slack as a user and basic administrator.

Solid networking fundamentals: TCP/IP, DNS, DHCP, VPN.

Basic understanding of network (IP) cameras, PoE and NVR/VMS concepts.

Clear written and verbal communication with non-technical users.

Nice to Have

CompTIA A+ or Network+, Microsoft MS-900 or MD-102, or Okta certification

Exposure to Microsoft Intune or other MDM tools

Experience with Avigilon, Axis or similar camera platforms

Benefits

Competitive Salary
Healthcare Benefit Package
Career Growth

About employer

More about this job

Responsibilities

Provide Tier 1 and Tier 2 technical support, troubleshoot devices, accounts, Microsoft 365, Slack, and basic network issues, and manage tickets through Zendesk. Set up and remove user access and equipment during onboarding and offboarding, maintain IT asset records and knowledge-base articles, and escalate complex network or camera issues.

Requirements

Requires 1–2 years of helpdesk or desktop support experience, or equivalent, and a diploma or degree in IT or a related field, or equivalent experience. Candidates should have hands-on experience with Windows, macOS, Microsoft 365, Active Directory / Entra ID, Okta and MFA, plus ticketing systems, Slack, networking fundamentals, and basic IP camera concepts.

Skills

Tier 1/Tier 2 Support
Windows 10/11
macOS
Microsoft 365
Active Directory / Entra ID
Okta
Multi-Factor Authentication
Zendesk
Slack
TCP/IP
DNS
DHCP
VPN
Network Camera Support
IT Asset Management
User Onboarding and Offboarding

Benefits

Healthcare Benefit Package
Career Growth

Visa sponsorship

Not detected in the job text

Keywords

Helpdesk
Desktop Support
Tier 1 Support
Tier 2 Support
Windows 10/11
macOS
Microsoft 365
Outlook
Microsoft Teams
OneDrive
SharePoint
Active Directory
Entra ID
Okta
Multi-Factor Authentication
Zendesk
Slack
ServiceNow
Jira Service Management
Freshservice
TCP/IP
DNS
DHCP
VPN
IP Cameras
PoE
NVR/VMS
Microsoft Intune
CompTIA A+
Network+

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