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Added 9 hours ago
MT
Professional Services Consultant
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
Good working knowledge of Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, Intune, Conditional Access, Entra ID Join and Entra Connect scenarios.
Added 1 day ago
OV
Systems Consultant, Information Technology - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
Manage and support endpoint management platforms (Microsoft Endpoint Configuration Manager and Intune) to capture hardware and software inventory, deploy applications, enforce compliance…
Added 1 day ago
IT Support Specialist
Charger Logistics Inc
Brampton, ON
Working knowledge of Slack as a user and basic administrator.
Added 1 day ago
CL
IT Support Specialist
Charger Logistics Inc.
Brampton, ON
- Full-time
Working knowledge of Slack as a user and basic administrator.
Added 1 day ago
M
Consultant, Microsoft 365 and IT Infrastructure Projects
MNP
Edmonton, AB · AB · Burlington, ON · Montreal, QC · Calgary, AB
- Full-time
Experience implementing endpoint management and device compliance solutions using Microsoft Intune.
Added 2 days ago
HM
Senior Systems Administrator
HEB MANITOBA
Winnipeg, MB
- Full-time
Reporting to the Manager, Information Technology Services, the Senior Systems Administrator is HEB Manitoba's senior technical resource for infrastructure, cloud, and security operations,…
Added 2 days ago
SO
IT Administrator
Spirit of Math Schools Inc.
Toronto, ON · North York, ON
- Full-time
Working in the IT department, the IT Administrator is responsible for all aspects of IT administration, Microsoft Dynamics 365 ERP administration, system integrations, and second-tier…
Added 2 days ago
Bilingual Presales Solutions Architect
Xerox
Toronto, ON · Ottawa, ON · Montreal, QC
Microsoft Intune and Modern Endpoint Management
Added 3 days ago
D
Sr. System Administrator
DIRTT
AB · Calgary, AB
- Full-time
The Senior Systems Administrator owns DIRTT's core infrastructure platforms: compute (VMware, Hyper-V, and AWS), storage (NetApp ONTAP), and identity and access management (Active Directory…
Added 3 days ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
…onboardings, they are looking to add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional Services…
Added 4 days ago
V
Systems, Security & Automation Specialist
Vanier
London, ON
- Full-time
Strong experience managing Microsoft 365, Azure AD/Entra ID and Microsoft Intune.
Added 4 days ago
NF
IT Specialist - Endpoint Management
Natural Factors
Coquitlam, BC
- Full-time
Take ownership of the day-to-day administration and continuous improvement of our endpoint management platforms, including Microsoft Intune, Windows Autopilot, and Tanium.
Added 4 days ago
MO
Cybersecurity Analyst - Closing October 14, 2026
Municipality of Port Hope
Port Hope, ON
- Full-time
…Security+, CompTIA CySA+, Microsoft Certified: Identity and Access Administrator Associate. Certified Information Systems Security Professional (CISSP) or similar is an…
Added 4 days ago
M
Administrateur principal de systèmes, Windows et Linux/Senior Systems Administrator (Windows and Linux)
MDA
Saint-Bruno-de-Montarville, QC
- Full-time
Added 4 days ago
M
M365 Engineer
McKesson
Mississauga, ON
- Full-time
● Familiarity with Microsoft Intune and endpoint management solutions.
Added 4 days ago
H
Systems Administrator
Hays
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Our client is seeking a hands-on Systems Administrator to support, maintain, and enhance their Microsoft cloud environment. This role will be responsible for identity and access management,…
Added 4 days ago
MS
Administrateur principal de systèmes, Windows et Linux/Senior Systems Administrator (Windows and Linux)
MDA Space
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
Added 4 days ago
IT Specialist - Endpoint Management
Factors Group of Nutritional Companies
Coquitlam, BC
Take ownership of the day-to-day administration and continuous improvement of our endpoint management platforms, including Microsoft Intune, Windows Autopilot, and Tanium.
Added 4 days ago
MO
Cybersecurity Analyst - Closing October 14, 2026
Municipality of Port Hope
Port Hope, ON
- Full-time
…Security+, CompTIA CySA+, Microsoft Certified: Identity and Access Administrator Associate. Certified Information Systems Security Professional (CISSP) or similar is an…
Added 5 days ago
MT
IT Support Administrator
Marmon Technologies India Pvt Ltd
SK
- Full-time
The IT Support Administrator (L1/L2) is a blended role combining frontline Service Desk
Added 5 days ago
PA
IT Infrastructure Senior Analyst
Pan American Silver Corp.
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
Cloud experience (EC2, FSx, S3, DataSync, EntraID, EntraDS, Intune, Conditional Access)
Added 5 days ago
SD
Desktop Administrator
Sask DLC
Saskatoon, SK · Regina, SK
- Full-time
Reporting to the Executive Director of Information Technology, the Desktop Administrator serves as a technical expert, providing comprehensive analytical and technical solutions for the…
Added 5 days ago
Systems Administrator
Postmedia Network Inc.
ON
The Systems Administrator, supporting Postmedia Distribution Services, provides leadership and hands-on support for enterprise applications, end-user services and related business…
Added 5 days ago
Systems Administrator
Postmedia Network Inc.
ON
The Systems Administrator, supporting Postmedia Distribution Services, provides leadership and hands-on support for enterprise applications, end-user services and related business…
Added 5 days ago
T
System Administrator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
5+ years of experience as a systems administrator or in a similar infrastructure role.

Charger Logistics Inc.

IT Support Specialist

Brampton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Experience: With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Posting language: English
Posted: Oct 2, 2026

Original job description

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We're hiring an IT (Helpdesk) Support Specialist to be the first point of contact for technology issues across our offices, terminals and remote staff. You'll resolve hardware, software, account and network problems quickly so drivers, dispatch and office teams stay moving. You'll resolve everyday hardware, software and account issues, set up laptops, systems and access for new hires, deliver IT orientation as part of onboarding, and manage offboarding when employees leave.

Responsibilities

Provide Tier 1/Tier 2 support by phone, email, chat and in person, resolving most issues on first contact.

Log, prioritize and track tickets in Zendesk within agreed SLAs, using macros and knowledge-base articles and writing clear ticket notes.

Troubleshoot Windows/macOS devices, printers, mobile devices and peripherals.

Manage user accounts, passwords, SSO and permissions in Okta, Active Directory / Entra ID and Microsoft 365, assign users to groups and apps, and enrol users in MFA (Okta Verify, Microsoft Authenticator).

Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), including mailboxes, shared mailboxes, distribution lists and licences.

Support Slack accounts, channels, notifications and integrations.

Onboard new hires (laptop setup, Outlook mailbox, Microsoft Teams, Slack, Okta apps) and offboard leavers by revoking access and recovering equipment.

Diagnose basic network issues (Wi-Fi, VPN, DNS, DHCP, IP addressing) using tools such as ping, nslookup, ipconfig and tracert, and escalate complex cases with clear notes.

Perform first-line checks on network cameras (IP connectivity, PoE power, NVR/VMS access) and escalate hardware or configuration faults.

Maintain IT asset inventory and keep knowledge-base articles up to date.

Requirements

1-2 years in IT helpdesk, desktop support or a similar role (internships and co-ops considered).

Diploma or degree in IT or a related field, or equivalent experience.

Hands-on experience with Windows 10/11, macOS, Microsoft 365 (Outlook, Teams), Active Directory / Entra ID and Okta, including MFA setup.

Experience with a ticketing system, ideally Zendesk (similar tools such as ServiceNow, Jira Service Management or Freshservice also considered).

Working knowledge of Slack as a user and basic administrator.

Solid networking fundamentals: TCP/IP, DNS, DHCP, VPN.

Basic understanding of network (IP) cameras, PoE and NVR/VMS concepts.

Clear written and verbal communication with non-technical users.

Nice to Have

CompTIA A+ or Network+, Microsoft MS-900 or MD-102, or Okta certification

Exposure to Microsoft Intune or other MDM tools

Experience with Avigilon, Axis or similar camera platforms

Benefits

Competitive Salary
Healthcare Benefit Package
Career Growth

Apply About employer

More about this job

Responsibilities

Provide Tier 1 and Tier 2 technical support, troubleshoot devices, accounts, Microsoft 365, Slack, and basic network issues, and manage tickets through Zendesk. Set up and remove user access and equipment during onboarding and offboarding, maintain IT asset records and knowledge-base articles, and escalate complex network or camera issues.

Requirements

Requires 1–2 years of helpdesk or desktop support experience, or equivalent, and a diploma or degree in IT or a related field, or equivalent experience. Candidates should have hands-on experience with Windows, macOS, Microsoft 365, Active Directory / Entra ID, Okta and MFA, plus ticketing systems, Slack, networking fundamentals, and basic IP camera concepts.

Skills

Tier 1/Tier 2 Support
Windows 10/11
macOS
Microsoft 365
Active Directory / Entra ID
Okta
Multi-Factor Authentication
Zendesk
Slack
TCP/IP
DNS
DHCP
VPN
Network Camera Support
IT Asset Management
User Onboarding and Offboarding

Benefits

Healthcare Benefit Package
Career Growth

Visa sponsorship

Not detected in the job text

Keywords

Helpdesk
Desktop Support
Tier 1 Support
Tier 2 Support
Windows 10/11
macOS
Microsoft 365
Outlook
Microsoft Teams
OneDrive
SharePoint
Active Directory
Entra ID
Okta
Multi-Factor Authentication
Zendesk
Slack
ServiceNow
Jira Service Management
Freshservice
TCP/IP
DNS
DHCP
VPN
IP Cameras
PoE
NVR/VMS
Microsoft Intune
CompTIA A+
Network+

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