Jobs in Canada

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Added 8 mins ago
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Product Manager
SiftMed
St. John's, NL
- Full-time
SiftMed is hiring a Product Manager to join our product team and report to the VP, Product Management. Our PMs lead projects rather than owning fixed product areas. A single project often…
Added 8 mins ago
A
Senior Business Analyst – Budgeting and Forecasting System Replacement
Affinity
New Westminster, BC
- Contract
Lead end-to-end business analysis activities throughout procurement, design, implementation and deployment.
Added 8 mins ago
KE
Director
Kickstart Entertainment
Kelowna, BC
- $124,800 to $135,200 CAD / year
- Full-time
…while remaining aligned with production schedules, scope, and technical…
Added 8 mins ago
GD
IT Infrastructure Area Manager
General Dynamics Land Systems–Canada
London, ON
- Full-time
We are seeking an IT Infrastructure Area Manager to lead a high-performing team responsible for the day-to-day delivery, reliability, and continuous improvement of our IT infrastructure. In…
Added 8 mins ago
SD
Cloud Architect
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Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
We are seeking an experienced Applications Architect to lead
Added 8 mins ago
IK
Service Advisor
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Langley (City), BC
- Full-time
…standard of service to all our customers. Service Advisors will lead The Inland Way of understanding needs, proactivity, and exceeding customer expectations. Prior experience as a service…
Added 8 mins ago
KE
Director
Kickstart Entertainment
Remote, Canada
- $124,800 to $135,200 CAD / year
- Full-time
- Remote
…while remaining aligned with production schedules, scope, and technical…
Added 8 mins ago
KE
Director
Kickstart Entertainment
Remote, Canada
- $124,800 to $135,200 CAD / year
- Full-time
- Remote
…while remaining aligned with production schedules, scope, and technical…
Added 8 mins ago
Senior GRC Engineer
Brex
Vancouver, BC
As a Senior GRC Engineer at Brex, you’ll lead the IT security compliance workstreams that connect our technical control owners to the people who examine our controls: external auditors,…
Added 8 mins ago
FC
Manager, Architecture
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Toronto, ON
- Full-time
Lead the enterprise, domain and solution architecture teams, providing technical direction and oversight for the design and evolution of technology solutions across business applications,…
Added 8 mins ago
FC
Director, Architecture
Fidelity Canada
Toronto, ON
- Full-time
The successful candidate will combine strong strategic thinking, technical depth and business partnership skills. They will work closely with senior business and technology leaders to…
Added 23 mins ago
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Lead, Customer Operations
Spare
Remote, Canada
- $113,000 to $150,000 CAD / year
- Full-time
- Remote
We are hiring a Customer Operations Lead to build and run the operating system layer behind our Customer Success, Launch, and Support teams. Our customers are public transit agencies where…
Added 38 mins ago
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Technical Lead – IBM TRIRIGA, Maximo Real Estate & Facilities
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
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- Full-time
Ability to lead a technical team, groom developers, review deliverables and ensure timely delivery as per committed deadlines.
Added 38 mins ago
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Customer Support Specialist
SoGal Ventures
Ottawa, ON
- Full-time
Lead with empathy and curiosity to deliver an exceptional customer support experience by responding promptly, communicating clearly, and ensuring every customer feels heard and supported.
Added 38 mins ago
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SAP S/4HANA Enterprise Asset Management (EAM) Lead
TransAlta
Calgary, AB
- Full-time
We are seeking an experienced SAP S/4HANA EAM Lead to drive stabilization, adoption and continuous improvement of our asset management solution on S/4HANA (RISE with SAP, Private Cloud).…
Added 38 mins ago
GW
Litigation Support Specialist
Gowling WLG
Calgary, AB
- $90,000 to $105,000 CAD / year
- Full-time
This position can be based in any of our Canadian offices and requires hybrid attendance in the office
Added 38 mins ago
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Bilingual Regional Director, Cleaning Services (ENG/FR)
BGIS
Montreal, QC
- Full-time
Identify and lead new business opportunities, oversee the development of fund raising plans and write funding proposals to increase the funds of the organization
Added 38 mins ago
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Electrical Engineer – ALTO project / cadence
SYSTRA
Montreal, QC
- Full-time
Reporting to the Design Manager of each respective station (with a technical reporting relationship to the Systemwide Lead), within the Co-Development Phase of the ALTO programme, the…
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LS
Senior Director – Project Management Office
Lock Search Group
Markham, ON
- Full-time
Lead, develop, and mentor PMO and Implementation leadership teams, building a high-performance culture focused on accountability, collaboration, and continuous improvement.
Added 38 mins ago
OI
HVAC Parts Outside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
…institutional applications, our extensive HVAC knowledge and technical expertise drive our commitment to…
Added 38 mins ago
OI
HVAC Parts & Supply Inside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
…including product recommendations, quotations, order processing, technical support, and customer problem-solving, while contributing to the overall success of branch…
Added 38 mins ago
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Senior Product Manager based in Canada/USA (Full-time)
LCA
Remote, Canada
- $80,000 to $150,000 CAD / year
- Full-time
- Contract
- Remote
We’re now looking for a *Senior Product Manager *to lead high-impact client projects and bring new ideas to life. If you’re someone who thrives in fast-moving environments, loves connecting…
Added 38 mins ago
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Senior Product Manager based in Canada/USA (Full-time) - Remote
LCA
Remote, Canada
- $80,000 to $150,000 CAD / year
- Full-time
- Contract
- Remote
We’re now looking for a *Senior Product Manager *to lead high-impact client projects and bring new ideas to life. If you’re someone who thrives in fast-moving environments, loves connecting…
Added 38 mins ago
M
Events & Community Lead
Mecka.ai
Richmond Hill, ON
- $100,000 to $140,000 CAD / year
- Full-time
3+ years in events, community, or developer relations for a technical audience.
Added 53 mins ago
CL
Senior Manager - Reefer Fleet Reliability & Technical Support
Charger Logistics Inc.
Brampton, ON
- Full-time
Build a reliable cross-border service network for emergencies and specialized repairs

Charger Logistics Inc.

Senior Manager - Reefer Fleet Reliability & Technical Support

Brampton, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Experience: 8-12+ years of relevant experience in transport refrigeration, including significant hands-on equipment repair experience.
Posting language: English
Posted: Nov 13, 2026

Original job description

Senior Manager - Reefer Fleet Reliability & Technical Support

Company: Charger Logistics Inc.

Locations: Brampton / Greater Toronto Area, Ontario; Dallas-Fort Worth, Texas; or Querétaro, Mexico

Employment: Full-time | Senior technical leadership

Coverage: North American operations - Canada, United States and Mexico

About the Role

Charger Logistics is seeking a highly experienced transport refrigeration professional to lead technical troubleshooting, equipment reliability and breakdown escalation across our North American refrigerated trailer operations.

We are looking for someone who began their career working hands-on with refrigerated trailers and developed into a trusted technical expert capable of solving complex equipment failures, coaching maintenance teams and supporting business operations.

This is not a traditional administrative maintenance management position.

The successful candidate must have substantial hands-on experience with Thermo King and/or Carrier Transicold equipment, combined with the communication, leadership and judgment required to resolve critical situations involving customers, drivers, dispatchers, technicians and external service providers.

The objective is simple: maximize refrigerated trailer reliability, prevent cargo losses, reduce equipment downtime and develop stronger technical capabilities throughout Charger Logistics.

Key Responsibilities

1. Advanced Technical Troubleshooting

Serve as the senior technical escalation point for difficult reefer equipment failures and recurring problems.
Diagnose refrigeration, mechanical, electrical, diesel-engine and electronic-control issues.
Interpret Thermo King and Carrier fault codes, alarm histories, temperature data and diagnostic reports.
Provide remote technical guidance to breakdown coordinators, drivers and mechanics.
Determine whether equipment can safely continue operating, requires immediate service or must be removed from service.
Identify root causes and implement permanent corrective actions to prevent repeat breakdowns.

2. Breakdown Management & Cargo Protection

Provide technical leadership during critical roadside breakdowns and temperature-control incidents.
Work with dispatch and breakdown teams to identify appropriate repair locations and qualified service providers.
Help prioritize repairs according to cargo sensitivity, customer requirements, severity of failure and equipment condition.
Coordinate technical recovery plans, including service, trailer substitution or cross-docking where necessary.
Support timely resolution of escalated equipment issues across Canada, the United States and Mexico.
Ensure any changes affecting cargo temperature requirements are properly authorized and documented.

3. Technical Coaching & Team Development

Act as a mentor and technical resource for reefer mechanics, trailer technicians, terminal maintenance teams and breakdown personnel.
Create practical troubleshooting procedures for common Thermo King and Carrier failures.
Train teams on refrigeration diagnostics, electrical controls, fuel-system procedures, preventive maintenance and equipment operation.
Identify technical skill gaps and coordinate manufacturer training and certifications.
Develop standardized repair processes and knowledge-sharing procedures across terminals.
Help technicians become more independent in diagnosing and resolving failures.

4. Preventive Maintenance & Fleet Reliability

Review recurring breakdowns and identify systemic equipment problems.
Improve preventive and condition-based maintenance programs for refrigeration equipment.
Analyze maintenance records, engine hours, telematics data and fault trends.
Develop inspection standards and corrective maintenance recommendations.
Work with maintenance leadership to improve parts availability, repair quality and vendor performance.
Advise on equipment reliability, major repair-versus-replace decisions, warranty issues and long-term maintenance strategy.

5. OEM & External Service Provider Management

Establish strong working relationships with Thermo King, Carrier Transicold and authorized service providers.
Escalate difficult technical problems to manufacturers and specialized repair partners.
Evaluate repair recommendations, service quality, warranty eligibility, quotations and major repair costs.
Coordinate technical training and exchange best practices with OEM partners.
Build a reliable cross-border service network for emergencies and specialized repairs.

6. Business & Customer Coordination

Work closely with operations, dispatch, account management, customer service and senior leadership.
Translate complex technical issues into clear operational recommendations.
Support incident investigations involving temperature excursions, equipment failures and potential cargo claims.
Assist with customer-facing technical explanations and corrective-action reports.
Provide clear updates on critical incidents, expected repair outcomes and recurring operational risks.
Take ownership of technical problem-solving through resolution, while maintaining proper communication and accountability.

Qualifications & Experience

Required

8-12+ years of relevant experience in transport refrigeration, including significant hands-on equipment repair experience.
Advanced knowledge of Thermo King and/or Carrier Transicold refrigeration systems.
Proven experience diagnosing complicated refrigeration, diesel, electrical and control-system failures.
Experience with refrigerated trailers and commercial temperature-controlled transportation.
Previous experience as a senior technician, master technician, technical supervisor, workshop supervisor or technical service manager.
Ability to guide and train technicians with different levels of experience.
Strong communication skills and the ability to work with both technical personnel and business stakeholders.
Experience coordinating with repair vendors and manufacturer service networks.
Sound operational judgment under pressure, particularly during temperature-sensitive cargo incidents.
Comfortable using diagnostic software, telematics systems, maintenance records and fleet management applications.

Preferred

Thermo King or Carrier manufacturer training and advanced technical certifications.
Previous experience managing refrigerated equipment across multiple terminals.
Experience supporting large asset-based trucking or refrigerated transportation companies.
Experience with manufacturer warranty programs and root-cause failure investigations.
Knowledge of reefer telematics and remote equipment monitoring.
Applicable professional or refrigerant-handling certifications.
Bilingual English/Spanish capabilities, particularly for candidates supporting Mexico and cross-border operations.

Formal engineering education is welcome but is not mandatory where the candidate has demonstrated exceptional technical experience.

Success Measures

Performance will be evaluated based on:

Reduction in repeat refrigeration breakdowns.
Improvement in refrigerated trailer availability and reliability.
Faster technical diagnosis and resolution of critical incidents.
Reduction in avoidable cargo-loss incidents.
Improved repair quality and reduced unnecessary maintenance expense.
Documented root-cause analysis and corrective actions.
Growth in internal technician competency and independent troubleshooting capability.
Stronger vendor performance and OEM support.
Improved communication between maintenance, breakdown operations and business stakeholders.

Working Model

The role will be based in one of Charger's North American operating locations, with regular collaboration across Canadian, U.S. and Mexican terminals.

The successful candidate should be willing to travel periodically to terminals, maintenance facilities and manufacturer locations.

The position participates in a structured critical-incident escalation rotation. The objective is to build a reliable technical-support function rather than depend on one person being available continuously.

Ideal Candidate

Our ideal candidate is someone who spent years repairing refrigerated trailers, became the person other mechanics call when they cannot solve a problem, and now wants to apply that expertise at a larger operational level.

They are technically exceptional, practical, patient when coaching others, commercially aware and comfortable communicating with senior management and customers.

The candidate will be looking over North American operations, including Canada, the United States, and Mexico.

Salary will be determined based on experience and qualifications.

We are looking for a hands-on technical leader who can solve today's breakdowns while building the systems and capabilities that prevent tomorrow's.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead technical troubleshooting and escalation for refrigerated trailer failures, coordinating breakdown response and cargo-protection plans across North American operations. Improve fleet reliability through root-cause analysis, preventive maintenance, technician development, and collaboration with OEMs, service providers, and business teams.

Requirements

Requires 8–12+ years of transport refrigeration experience, including substantial hands-on repair work and advanced knowledge of Thermo King and/or Carrier Transicold systems. Candidates should have experience diagnosing refrigeration, diesel, electrical, and control-system failures, coaching technicians, coordinating vendors, and communicating effectively under operational pressure.

Skills

Transport Refrigeration Troubleshooting
Thermo King Systems
Carrier Transicold Systems
Refrigeration Diagnostics
Diesel Engine Diagnostics
Electrical and Control-System Diagnostics
Root-Cause Analysis
Breakdown Management
Cargo Temperature Protection
Preventive Maintenance
Fleet Reliability
Telematics and Remote Monitoring
Technical Coaching and Training
Vendor and OEM Management
Warranty Evaluation
Cross-Border Operations

Visa sponsorship

Not detected in the job text

Keywords

Transport Refrigeration
Refrigerated Trailers
Thermo King
Carrier Transicold
Refrigeration Diagnostics
Diesel Engines
Electrical Systems
Electronic Controls
Fault Codes
Alarm Histories
Diagnostic Software
Telematics
Remote Equipment Monitoring
Preventive Maintenance
Condition-Based Maintenance
Root-Cause Analysis
Breakdown Escalation
Cargo Temperature Control
Temperature Excursions
Cross-Docking
Fleet Reliability
Warranty Programs
OEM Service Networks
Repair Vendor Management
Technician Training
Refrigerant-Handling Certifications
Maintenance Records
Engine Hours
Fleet Management Applications
Cross-Border Operations

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Jobs in Canada