receptionist
- Charlottetown, PE, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Private sector
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide emergency services
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
Computer and technology knowledge
- Electronic medical records
- Switchboard 1-25 lines
- Electronic scheduler
- Word processing software
- MS Office
- Database software
- Electronic mail
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
More about this job
Responsibilities
Welcome visitors, provide information, direct people to the appropriate contacts or service areas, and handle telephone calls and messages. Schedule appointments, process information and payments, maintain records, perform clerical and data-entry tasks, and provide customer service, including emergency assistance and support for people with disabilities.
Requirements
Requires English-language ability, a college, CEGEP, or other non-university certificate or diploma from a one- to two-year program, or equivalent experience. Requires two to less than three years of experience, computer skills including electronic medical records and office software, and the ability to work independently in a fast-paced environment under pressure while staying organized and attentive to detail.
Skills
- Customer Service
- Telephone Switchboard Operation
- Appointment Scheduling
- Payment Processing
- Invoice Processing
- Clerical Duties
- Data Entry
- Electronic Medical Records
- Electronic Scheduling
- Word Processing
- MS Office
- Database Software
- Electronic Mail
- Written Communication
- Time Management
- Multitasking
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Healthcare
Keywords
- Reception
- Customer Service
- Telephone Switchboard
- Electronic Medical Records
- Electronic Scheduler
- Word Processing
- MS Office
- Database Software
- Electronic Mail
- Appointment Scheduling
- Payment Processing
- Invoice Processing
- Data Entry
- Clerical Duties
- Record Keeping
- Emergency Services
- Disability Services
- Private Sector
- Research Services