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Added 6 mins ago
Banking advisor
National Bank of Canada
Kamloops, BC
Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 6 mins ago
Product Owner - Asset Management, Temporary
Aviso
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Full-time
2+ years' experience as a Product Owner or Manager, ideally in a fast-paced, Agile development environment
Added 6 mins ago
Personal Banking Associate Trainee (North York, Central Toronto) - Current and Future Opportunities
TD
Toronto, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 mins ago
Product Owner - Asset Management, Temporary
Aviso Wealth
Remote, Canada
$70 to $85 CAD / hour
Full-time · Remote
2+ years' experience as a Product Owner or Manager, ideally in a fast-paced, Agile development environment
Added 6 mins ago
Product Owner - Asset Management, Temporary
Aviso Wealth
Remote, Canada
$70 to $85 CAD / hour
Full-time · Remote
2+ years' experience as a Product Owner or Manager, ideally in a fast-paced, Agile development environment
Added 1 hour ago
Business Advisor
City of Saint John
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Full-time
Supporting employee development, training, quality assurance and continuous learning initiatives;
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Assistant Store Manager
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BC · West Vancouver, BC, CAN
Full-time
Assistant Store Manager is an integral part of the store management team by developing the store team and contributing to the successful implementation of strategies and operational…
Added 1 hour ago
Email Program Manager
Chartered Professional
Toronto, ON
Full-time
We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression.
Added 1 hour ago
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Full-time
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Added 2 hours ago
Logistics Coordinator
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Markham, ON
$20 to $25 CAD / hour
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…team and grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet…
Added 2 hours ago
Produce - Clerk Produce
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…virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 3 hours ago
ESG-Intern
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Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 4 hours ago
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Added 4 hours ago
Engagement Partner
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$42,000 to $47,000 CAD / year
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Continued Professional Development – tailored learning and development courses to support your career growth at Tundra.
Added 4 hours ago
Geriatric Emergency Management (GEM) Registered Nurse
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Brantford, ON
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Project Manager - PL#60915
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Kelowna, BC
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At Peter Lucas we offer a variety of work, professional development, and learning opportunities that come from working on diverse projects in the mining, energy, and heavy industrial…
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Server Assistant
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Up to $19.25 CAD / hour
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Take corrective action if a guest is not satisfied and bring the situation to the attention of the manager
Added 7 hours ago
Management Trainee
Enterprise
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 7 hours ago
Management Trainee
Enterprise
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Full-time
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Added 7 hours ago
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…virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 9 hours ago
Banking Advisor
National Bank of Canada
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Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 9 hours ago
Banking Advisor
National Bank of Canada
Courtenay, BC
Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 9 hours ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 9 hours ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…

Chartered Professional

Email Program Manager

Toronto, ON, Canada

Pay: The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity.
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Own how CPA Ontario reaches members and students.

CPA Ontario is not like other organizations

We operate at a rare intersection, both regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting more than 105,000 members and 19,000 students across the province. Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible.

Careers built here tend to look different because the work itself is different. You are not simply contributing to an organization. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten.

About This Opportunity:

As Email Program Manager, you will lead and evolve CPA Ontario's email and SMS/MMS programs, driving strategy, innovation and audience engagement across these channels. You will advance our use of Salesforce Marketing Cloud, identify opportunities for optimization, and apply AI and emerging technologies to improve efficiency and personalization. Working with digital agencies, cross-functional teams and business stakeholders, you will oversee campaign operations, support channel governance and best practices, and serve as the organization's subject matter expert for email and SMS/MMS marketing. Reporting to the Digital Email and Product Manager with support from the Vice President, Digital Enablement, this role sits on the Digital Enablement team and works closely with the broader Marketing and Digital teams to advance channel capability, improve performance and deliver exceptional audience experiences.

What You’ll Be Doing:

Act as the lead resource for email execution, including email calendar management, creative briefings, email development, reviews and deployment, supporting the existing Email Specialist.
Manage and enhance Salesforce Marketing Cloud capabilities, including audience segmentation, dynamic content, automation, customer journeys, personalization and channel innovation, to improve audience engagement and operational efficiency.
Act as the subject matter expert for SMS/MMS marketing, providing strategic guidance, best practices, governance and recommendations to business stakeholders and cross-functional teams.
Analyze email analytics and generate performance reports for cross-functional business units and the digital team to increase open and engagement rates.
Assist with the review and optimization of the current email marketing process and increase the use of email best practices across the organization.

To Be Successful You Need:

A university or college degree, with work experience carrying more weight than credentials in this role.
Three to five years of experience in email marketing, digital marketing or a related field.
Strong hands-on experience with Salesforce Marketing Cloud, including email deployments and backend optimization.
Experience with audience segmentation, dynamic content, automation, customer journeys and personalization, along with an interest in applying AI and emerging technologies to improve efficiency.
The ability to interpret email analytics and turn performance data into reporting and recommendations that cross-functional teams can act on, and the communication skills to serve as the channel expert with agencies and stakeholders.
Proficiency with email insight tools such as Litmus, working knowledge of SMS and MMS, and Salesforce Marketing Cloud certifications are considered assets.

Salary Range

The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity. Exceptions may be considered with further review.

Why Join CPA Ontario?

We support your well-being through industry-leading benefits, mental health resources, savings programs, and a sustainable approach to how work gets done.
We are committed to inclusion as a core part of how we operate, not as an afterthought.
We have a hybrid working environment, with three days a week on-site, complemented by 2 days of work-from-home time. We are intentional about that: the work we do benefits from being together. We want those days you work from home to be comfortable and offer a one-time bonus towards a home office when you start.
We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression.
We move quickly. The pace reflects the profession we serve; it can be demanding, but the work matters, and the team around you is invested in the same outcomes you have.

We appreciate your interest in CPA Ontario and this position

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, fair and run by humans. All suitable applications are reviewed by someone on our Recruitment team, and if your qualifications and experience meet the requirements of this role, we’ll be in touch. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.

CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.

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More about this job

Responsibilities

The Email Program Manager will lead and evolve email and SMS/MMS programs by driving strategy, innovation, and audience engagement. They will oversee campaign operations, manage Salesforce Marketing Cloud capabilities, and provide strategic guidance to cross-functional teams.

Requirements

Candidates should have three to five years of experience in email or digital marketing with strong hands-on proficiency in Salesforce Marketing Cloud. A university or college degree is required, along with the ability to interpret analytics and communicate effectively with stakeholders.

Skills

Email marketing
Salesforce Marketing Cloud
SMS marketing
MMS marketing
Audience segmentation
Dynamic content
Marketing automation
Customer journeys
Personalization
Data analytics
Campaign management
Digital strategy
Performance reporting
Channel governance
Litmus

Benefits

Industry-leading benefits
Mental health resources
Savings programs
Home office bonus
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Email Program Manager
Salesforce Marketing Cloud
Email Marketing
SMS Marketing
MMS Marketing
Digital Marketing
Audience Segmentation
Dynamic Content
Automation
Customer Journeys
Personalization
AI
Analytics
Litmus
Campaign Operations
Channel Governance
Digital Enablement
Marketing Strategy
Performance Reporting
Stakeholder Management

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