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Added 9 mins ago
Recoveries Officer
RBC
Winnipeg, MB · Mississauga, ON · Montreal, QC
Full-time
Embrace the service routines, goal setting and performance enablement
Added 9 mins ago
Relationship Manager, Commercial Financial Services Intern - Agriculture
RBC
Woodstock, ON
Full-time
Your natural flair for sales and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering…
Added 9 mins ago
Engagement Manager
Greenlight Consulting
Toronto, ON
$110,000 to $130,000 CAD / year
Greenlight helps organizations solve complex business challenges through intelligent automation, agentic AI, and custom technology solutions. Our teams work directly with clients to…
Added 24 mins ago
End User Services Manager, North America
Lumentum
Ottawa, ON · Canada - Ottawa (Bill Leathem)
Full-time
We're committed to bringing passion and customer focus to the business.
Added 24 mins ago
Media Manager (12 Month Contract)
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
Full-time
Working in the dynamic environment of Four Seasons global headquarters, the Manager will be an integral member of the world-class integrated media team that builds a unified understanding…
Added 38 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Title: Project Manager, Sales Enablement & Executive Customer Engagement
Added 39 mins ago
Instructional Design Specialist
Thumbtack
Remote, Canada
Full-time · Remote
The Field Enablement team at Thumbtack empowers our employees, pros, and customers through impactful learning experiences that drive performance, skill development, and business outcomes.…
Added 53 mins ago
Staff Software Developer, iOS - Connected TV
CNN
Ottawa, ON · Kanata, ON
Full-time
…coding standards, monitoring, logging, unit test, and service…
Added 1 hour ago
Technical Program Management Analyst, Launch Program 2027 – Vancouver - Canada
Mastercard
Vancouver, BC
Full-time
…learning, and mentorship from industry leaders. You'll work on real business challenges, applying your skills to projects that create meaningful…
Added 1 hour ago
Relationship Manager, Commercial Financial Services Intern - Agriculture
Royal Bank of Canada
Woodstock, ON
Full-time
Your natural flair for sales and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering…
Added 1 hour ago
Manager, Talent Development
Indigo Books & Music
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
Working closely with HR Business Partners, leaders, and cross-functional stakeholders, this role helps build organizational capability by implementing scalable talent practices that…
Added 2 hours ago
Manager, Marketing Growth & Automation
Mitsubishi Motor Sales of Canada, Inc.
Mississauga, ON
$85,000 to $100,000 CAD / year
Full-time
The Manager, Marketing Growth & Automation is responsible for driving business growth through the strategic oversight of three distinct specialist functions:
Added 2 hours ago
Manager, Global Employee Relations
Clio
Toronto, ON · Burnaby, BC · Vancouver, BC · Calgary, AB
Full-time
Partner with Legal and regional People Business Partners to pilot policy changes, gather feedback, and roll out updates with clear change communication and manager guidance.
Added 2 hours ago
Technical Business Analyst (Sales Product Management Portfolio)
Air Canada
Dorval, QC
Full-time
Approximately 4 or more years of experience in business analysis, technical analysis, product delivery, sales enablement, commercial technology, or a related field.
Added 2 hours ago
Engineering Manager, Voyager (Applied AI & Innovation)
Relay
Remote, Canada
Full-time · Remote
Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money - bringing clarity, confidence, and control to every dollar earned, so…
Added 2 hours ago
Principal Tech Partnerships Manager, International
Intuit
Toronto, ON
Full-time
…ecosystem is key to that plan. This Principal Tech Partnerships Manager role is a senior individual-contributor role with a dual mandate: manage a portfolio of our most strategic technology…
Added 2 hours ago
Insurance Product Manager, Individual Insurance
Equitable
Waterloo, ON
As an Insurance Product Manager, Individual Insurance, you will be part of team who leads the development, management, and evolution of Equitable's Individual Insurance product portfolio,…
Added 3 hours ago
Talent Development Manager
Indigo
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
Working closely with HR Business Partners, leaders, and cross-functional stakeholders, this role helps build organizational capability by implementing scalable talent practices that…
Added 3 hours ago
Manager, Talent Development
Indigo
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
Working closely with HR Business Partners, leaders, and cross-functional stakeholders, this role helps build organizational capability by implementing scalable talent practices that…
Added 3 hours ago
Manager, Corporate and Public Affairs, Canadian Personal Banking and Earned Media AI Strategy
TD
Toronto, ON
Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 3 hours ago
Branch Manager (Broadmead Branch)
Royal Bank of Canada
Saanich, BC
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 4 hours ago
Senior Relationship Manager, Commercial Financial Services- EN
RBC
Montreal, QC
Full-time
Your natural flair for sales and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering…
Added 4 hours ago
Senior Relationship Manager, Commercial Financial Services- EN
RBC
Brossard, QC
Full-time
Your natural flair for sales and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering…
Added 4 hours ago
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Montreal, QC
Full-time
Your natural flair for sales and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering…
Added 4 hours ago
Client Advisor
Royal Bank of Canada
Winnipeg, MB
Full-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…

Chartered Professional

Email Program Manager

Toronto, ON, Canada

Pay: The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity.
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Own how CPA Ontario reaches members and students.

CPA Ontario is not like other organizations

We operate at a rare intersection, both regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting more than 105,000 members and 19,000 students across the province. Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible.

Careers built here tend to look different because the work itself is different. You are not simply contributing to an organization. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten.

About This Opportunity:

As Email Program Manager, you will lead and evolve CPA Ontario's email and SMS/MMS programs, driving strategy, innovation and audience engagement across these channels. You will advance our use of Salesforce Marketing Cloud, identify opportunities for optimization, and apply AI and emerging technologies to improve efficiency and personalization. Working with digital agencies, cross-functional teams and business stakeholders, you will oversee campaign operations, support channel governance and best practices, and serve as the organization's subject matter expert for email and SMS/MMS marketing. Reporting to the Digital Email and Product Manager with support from the Vice President, Digital Enablement, this role sits on the Digital Enablement team and works closely with the broader Marketing and Digital teams to advance channel capability, improve performance and deliver exceptional audience experiences.

What You’ll Be Doing:

Act as the lead resource for email execution, including email calendar management, creative briefings, email development, reviews and deployment, supporting the existing Email Specialist.
Manage and enhance Salesforce Marketing Cloud capabilities, including audience segmentation, dynamic content, automation, customer journeys, personalization and channel innovation, to improve audience engagement and operational efficiency.
Act as the subject matter expert for SMS/MMS marketing, providing strategic guidance, best practices, governance and recommendations to business stakeholders and cross-functional teams.
Analyze email analytics and generate performance reports for cross-functional business units and the digital team to increase open and engagement rates.
Assist with the review and optimization of the current email marketing process and increase the use of email best practices across the organization.

To Be Successful You Need:

A university or college degree, with work experience carrying more weight than credentials in this role.
Three to five years of experience in email marketing, digital marketing or a related field.
Strong hands-on experience with Salesforce Marketing Cloud, including email deployments and backend optimization.
Experience with audience segmentation, dynamic content, automation, customer journeys and personalization, along with an interest in applying AI and emerging technologies to improve efficiency.
The ability to interpret email analytics and turn performance data into reporting and recommendations that cross-functional teams can act on, and the communication skills to serve as the channel expert with agencies and stakeholders.
Proficiency with email insight tools such as Litmus, working knowledge of SMS and MMS, and Salesforce Marketing Cloud certifications are considered assets.

Salary Range

The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity. Exceptions may be considered with further review.

Why Join CPA Ontario?

We support your well-being through industry-leading benefits, mental health resources, savings programs, and a sustainable approach to how work gets done.
We are committed to inclusion as a core part of how we operate, not as an afterthought.
We have a hybrid working environment, with three days a week on-site, complemented by 2 days of work-from-home time. We are intentional about that: the work we do benefits from being together. We want those days you work from home to be comfortable and offer a one-time bonus towards a home office when you start.
We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression.
We move quickly. The pace reflects the profession we serve; it can be demanding, but the work matters, and the team around you is invested in the same outcomes you have.

We appreciate your interest in CPA Ontario and this position

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, fair and run by humans. All suitable applications are reviewed by someone on our Recruitment team, and if your qualifications and experience meet the requirements of this role, we’ll be in touch. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.

CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.

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More about this job

Responsibilities

The Email Program Manager will lead and evolve email and SMS/MMS programs by driving strategy, innovation, and audience engagement. They will oversee campaign operations, manage Salesforce Marketing Cloud capabilities, and provide strategic guidance to cross-functional teams.

Requirements

Candidates should have three to five years of experience in email or digital marketing with strong hands-on proficiency in Salesforce Marketing Cloud. A university or college degree is required, along with the ability to interpret analytics and communicate effectively with stakeholders.

Skills

Email marketing
Salesforce Marketing Cloud
SMS marketing
MMS marketing
Audience segmentation
Dynamic content
Marketing automation
Customer journeys
Personalization
Data analytics
Campaign management
Digital strategy
Performance reporting
Channel governance
Litmus

Benefits

Industry-leading benefits
Mental health resources
Savings programs
Home office bonus
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Email Program Manager
Salesforce Marketing Cloud
Email Marketing
SMS Marketing
MMS Marketing
Digital Marketing
Audience Segmentation
Dynamic Content
Automation
Customer Journeys
Personalization
AI
Analytics
Litmus
Campaign Operations
Channel Governance
Digital Enablement
Marketing Strategy
Performance Reporting
Stakeholder Management

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