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Added 6 mins ago
PRODUCTION OPERATOR-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
Other
Group insurance** (after 3 months) + **Employee and Family Assistance Program (EFAP)** and **telemedicine services** from your first day of employment.
Added 6 mins ago
ELECTROMECHANIC-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
Other
Group insurance** (after 3 months) + **Employee and Family Assistance Program (EFAP)** and **telemedicine services** from your first day of employment.
Added 1 hour ago
Business Advisor
City of Saint John
Saint John, NB
Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 1 hour ago
Email Program Manager
Chartered Professional
Toronto, ON
Full-time
As Email Program Manager, you will lead and evolve CPA Ontario's email and SMS/MMS programs, driving strategy, innovation and audience engagement across these channels. You will advance our…
Added 2 hours ago
Toronto - Manager - Tax Technology Transformation
EY
Toronto, ON
Employ Python skills where applicable to enhance automation and analytics.
Added 3 hours ago
Associate Program Manager - Strategic Initiatives
SecondWind by Joveo
Canada
Full-time
The Associate Program Manager - Strategic Initiatives is a high-visibility, high-impact role for someone who thrives at the intersection of strategy, execution, and leadership.
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Validation / Verification Eng, Manager - 18754
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Ottawa, ON · Nepean, ON
Full-time
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Manager, Collections
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Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
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PE · Bloomfield Station, PE
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Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
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Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
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Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
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Manager, Collections
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Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 14 hours ago
Business Advisor
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Saint John, NB
Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 14 hours ago
Technical Program Manager II
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Ottawa, ON
Full-time
CNN Digital is seeking an experienced Program Manager, Technical to oversee and drive the development, release, and continuous improvement of key products within our best-in-class digital…
Added 14 hours ago
Senior Technical Program Manager
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Ottawa, ON
Full-time
CNN is hiring a Senior Technical Program Manager to lead high-impact programs that span product, technology, design, and product operations. This is a deeply technical senior…
Added 14 hours ago
Senior Technical Program Manager
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Full-time
CNN Digital is seeking an experienced Senior Technical Program Manager to oversee and drive the development, release, and continuous improvement of key products within our best-in-class…
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Director, HR Employee Service Centre
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Markham, ON · Extendicare (Canada) Inc.
Full-time
…frameworks that drive consistent, high-quality employee and manager experiences. This role owns the performance of the ESC , monitoring analyst productivity, response quality, and…
Added 15 hours ago
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Toronto, ON · YNG
Full-time
Leads/participates in the design, implementation and management of new digital marketing campaign and program solutions.
Added 17 hours ago
Power Plant Engineer, Facilities
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Under the direction of the Facilities Manager, the Power Plant Engineer is responsible for the inspection, maintenance, troubleshooting, and repair of the facility’s main infrastructure…
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Manager, Collections
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Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 19 hours ago
Senior Manager, Total Rewards and HR Systems
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Toronto, ON
$110,000 to $130,000 CAD / year
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The Senior Manager, Total Rewards and HR Systems plays a critical leadership role in creating and implementing competitive employee experience strategies for Lifemark Health Group.…
Added 22 hours ago
Manager, Collections
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Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 23 hours ago
Manager, Collections
Rogers Bank
Courtenay, BC
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Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 23 hours ago
Manager, Collections
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Oshawa, ON
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Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 1 day ago
Marketing Operations Specialist
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Full-time
…You’ll have opportunities to build your skills, work with your manager on your career goals and explore opportunities for progression within the company. Our onboarding process is designed…

Chartered Professional

Email Program Manager

Toronto, ON, Canada

Pay: The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity.
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Own how CPA Ontario reaches members and students.

CPA Ontario is not like other organizations

We operate at a rare intersection, both regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting more than 105,000 members and 19,000 students across the province. Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible.

Careers built here tend to look different because the work itself is different. You are not simply contributing to an organization. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten.

About This Opportunity:

As Email Program Manager, you will lead and evolve CPA Ontario's email and SMS/MMS programs, driving strategy, innovation and audience engagement across these channels. You will advance our use of Salesforce Marketing Cloud, identify opportunities for optimization, and apply AI and emerging technologies to improve efficiency and personalization. Working with digital agencies, cross-functional teams and business stakeholders, you will oversee campaign operations, support channel governance and best practices, and serve as the organization's subject matter expert for email and SMS/MMS marketing. Reporting to the Digital Email and Product Manager with support from the Vice President, Digital Enablement, this role sits on the Digital Enablement team and works closely with the broader Marketing and Digital teams to advance channel capability, improve performance and deliver exceptional audience experiences.

What You’ll Be Doing:

Act as the lead resource for email execution, including email calendar management, creative briefings, email development, reviews and deployment, supporting the existing Email Specialist.
Manage and enhance Salesforce Marketing Cloud capabilities, including audience segmentation, dynamic content, automation, customer journeys, personalization and channel innovation, to improve audience engagement and operational efficiency.
Act as the subject matter expert for SMS/MMS marketing, providing strategic guidance, best practices, governance and recommendations to business stakeholders and cross-functional teams.
Analyze email analytics and generate performance reports for cross-functional business units and the digital team to increase open and engagement rates.
Assist with the review and optimization of the current email marketing process and increase the use of email best practices across the organization.

To Be Successful You Need:

A university or college degree, with work experience carrying more weight than credentials in this role.
Three to five years of experience in email marketing, digital marketing or a related field.
Strong hands-on experience with Salesforce Marketing Cloud, including email deployments and backend optimization.
Experience with audience segmentation, dynamic content, automation, customer journeys and personalization, along with an interest in applying AI and emerging technologies to improve efficiency.
The ability to interpret email analytics and turn performance data into reporting and recommendations that cross-functional teams can act on, and the communication skills to serve as the channel expert with agencies and stakeholders.
Proficiency with email insight tools such as Litmus, working knowledge of SMS and MMS, and Salesforce Marketing Cloud certifications are considered assets.

Salary Range

The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity. Exceptions may be considered with further review.

Why Join CPA Ontario?

We support your well-being through industry-leading benefits, mental health resources, savings programs, and a sustainable approach to how work gets done.
We are committed to inclusion as a core part of how we operate, not as an afterthought.
We have a hybrid working environment, with three days a week on-site, complemented by 2 days of work-from-home time. We are intentional about that: the work we do benefits from being together. We want those days you work from home to be comfortable and offer a one-time bonus towards a home office when you start.
We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression.
We move quickly. The pace reflects the profession we serve; it can be demanding, but the work matters, and the team around you is invested in the same outcomes you have.

We appreciate your interest in CPA Ontario and this position

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, fair and run by humans. All suitable applications are reviewed by someone on our Recruitment team, and if your qualifications and experience meet the requirements of this role, we’ll be in touch. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.

CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.

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More about this job

Responsibilities

The Email Program Manager will lead and evolve email and SMS/MMS programs by driving strategy, innovation, and audience engagement. They will oversee campaign operations, manage Salesforce Marketing Cloud capabilities, and provide strategic guidance to cross-functional teams.

Requirements

Candidates should have three to five years of experience in email or digital marketing with strong hands-on proficiency in Salesforce Marketing Cloud. A university or college degree is required, along with the ability to interpret analytics and communicate effectively with stakeholders.

Skills

Email marketing
Salesforce Marketing Cloud
SMS marketing
MMS marketing
Audience segmentation
Dynamic content
Marketing automation
Customer journeys
Personalization
Data analytics
Campaign management
Digital strategy
Performance reporting
Channel governance
Litmus

Benefits

Industry-leading benefits
Mental health resources
Savings programs
Home office bonus
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Email Program Manager
Salesforce Marketing Cloud
Email Marketing
SMS Marketing
MMS Marketing
Digital Marketing
Audience Segmentation
Dynamic Content
Automation
Customer Journeys
Personalization
AI
Analytics
Litmus
Campaign Operations
Channel Governance
Digital Enablement
Marketing Strategy
Performance Reporting
Stakeholder Management

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