Customer service representative jobs in Toronto, ON and nearby (639 jobs)

Customer service representative jobs within 25 km of Toronto, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 6, 2026

Hiring at a glance

View jobs

Open jobs: 639
Employers: 190

Advertised starting pay

Average starting payCAD / hour: $18.30Across 155 listings
Average starting payCAD / year: $48,499Across 41 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 11%71 listings
On-site: 89%567 listings

Not specified: <1% (1 listing)

Employers hiring include Farm Boy Inc. (143), LCBO (136), GoodLife Fitness (21).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Toronto, ON and nearby

Within 25 km

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Added 2 months ago
RO
Contact Centre Representative (French/English)
Royal Ontario Museum
Toronto, ON
- $26.6 to $30.41 CAD / hour
- Part-time
Added 2 months ago
M
Customer Service Representative
Motion
Vaughan, ON
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 2 months ago
LM
Customer Service Associate (Seasonal Part-Time)
La Maison Simons
Toronto, ON
- Part-time
Added 2 months ago
E
Customer Service Representative - Eurofins BioPharma Product Testing Toronto, Inc.
Eurofins
Toronto, ON
- $45,000 to $50,000 CAD / year
- Full-time
Added 2 months ago
QP
Customer Service Representative
QuadReal Property Group
Toronto, ON
- Full-time
Added 2 months ago
RI
Customer Service Representative
Rentokil Initial
Concord, ON
- Contract
Added 4 months ago
Contact Centre Representative (Elmwood Spa, elmspa)
Westerkirk
Toronto, ON
Elmwood Spa is looking for a customer-focused Call Centre Representative to provide exceptional service while assisting guests with reservations, inquiries, and spa experiences. If you…
Added 2 months ago
H
Customer Service Representative
Hertz
Toronto, ON
- Part-time
We are looking for a part time Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for…
Added 2 months ago
GP
Customer Service Representative
Genuine Parts Company
Vaughan, ON
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 2 months ago
SN
Customer Service Representative
Splash N Learn Swim School Inc
Vaughan, ON
- Part-time
Added 2 months ago
IF
Bilingual Collection and Customer Service Agent
Iceberg Finance Group
Toronto, ON
- Full-time
…professionals. We foster an environment of growth, support, and a customer-focused…
Added 2 months ago
LH
Customer Service Representative
Lifemark Health Group
Mississauga, ON
- Part-time
Customer Service Representative – Lifemark Physiotherapy Meadowvale Town Centre
Added 2 months ago
SC
Customer Service Representative
Spicers Canada
Vaughan, ON
- Full-time
Added 3 months ago
A
Sales & Customer Service Associate
Aykah
Mississauga, ON
- Full-time
Hi there! We’re Aykah Furniture (www.aykah.ca) and we’re looking for a customer-focused Sales Associate to join our in-store team and grow with us.
Added 3 months ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
Added 3 months ago
TN
Bilingual (French & English) Customer Service Agent
The Nationwide Group
Markham, ON
- $50,000 to $60,000 CAD / year
- Full-time
Bilingual (French & English) Customer Service Agent - Resolution Team 1
Added 2 months ago
DS
Customer Service Representative
Davina s Swim House
Toronto, ON
- Up to $18.5 CAD / hour
- Part-time
You’ll be at the forefront of client engagement, helping them understand the benefits of our swim programs and encouraging registrations. This role combines customer serv
Added 3 months ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
Added 2 months ago
NF
Insurance Client Service Representative (Contract)
Northbridge Financial
Mississauga, ON
- Full-time
- Other
When our clients have a question, we need an exceptional Client Service Representative (CSR) to manage the relationship and provide excellent customer service ensuring that every…
Added 2 months ago
NF
Insurance Client Service Representative (Contract)
Northbridge Financial Corporation
Mississauga, ON
- Full-time
When our clients have a question, we need an exceptional Client Service Representative (CSR) to manage the relationship and provide excellent customer service ensuring that every…
Added 3 months ago
AG
AV Customer Service Associate
ADI Global
Toronto, ON
- Full-time
The Customer Care Associate II, reporting to the Customer Care Supervisor, is responsible for providing outstanding customer service while managing a wider range of customer inquiries…
Added 3 months ago
S
Customer Service Agent 2 - Downsview- Part Time - Perm- Bilingual
Serco
North York, Ontario
- Part-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 3 months ago
Customer Service Representative, Track & Trace
FLS Transportation Services (USA) Inc.
Toronto, ON
FLS Transportation Services is currently seeking a Customer Service Representative, Track & Trace, to join our growing team. This is a one (1) year contract.
Added 4 months ago
BC
Customer Service Representative - Mississauga Office
Bestax Chartered Accountants
Mississauga, ON
- Full-time
Added 4 months ago
BI
Bilingual Call Centre Agent
Brink’s Inc
Toronto, Ontario
- Part-time
The Brink’s National Client Services (BNCS) team is committed to putting customers at the center of everything we do while delivering a best-in-class customer experience.

Chartered Professional

Customer Service Representative

Toronto, ON, Canada

The starting annual salary range for this position is between $42,400 - $53,000 per annum, based on your qualifications, experience, and internal parity. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The starting annual salary range for this position is between $42,400 - $53,000 per annum, based on your qualifications, experience, and internal parity.
Job type: Full-time
Posting language: English
Posted: Jun 11, 2026

Original job description

Make A Difference By Joining Our Customer Service Centre

CPA Ontario is not like other organizations

We operate at a rare intersection, both regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting more than 105,000 members and 19,000 students across the province. Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible.

Careers built here tend to look different because the work itself is different. You are not simply contributing to an organization. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten.

About This Opportunity:

CPA Ontario is currently in search of a Customer Service Representative for our inbound, non-sales call centre environment. This position involves being part of a team that is dedicated to fostering a positive customer experience, providing our members and students with solutions that meet their specific needs.

What You’ll Be Doing:

Providing exceptional customer service to members and students by phone, email and online chat interactions.
Delivering accurate and up-to-date information on all CPA Ontario programs, services, fees and status.
Capturing and recording all communication and relevant information and ensuring accurate and timely tracking and reporting of data.
Providing key marketing messages to support student and member program strategies as well as meeting departmental metrics and contributing to overall team results.

To Be Successful You Need:

A post-secondary graduate with a degree or diploma in Business or a related discipline.
Experience in a customer service environment and skilled at providing service by telephone and in writing electronically either in a call centre, service operations or other professional setting. Prior experience in a contact centre handling inbound calls is strongly preferred.
Exceptional at providing superior customer service and able to handle calls and respond to emails in a high-volume environment. Prior experience in an admissions, registration and / or membership dues capacity at a post-secondary educational institution, regulatory body or professional associate is an asset.
Strong listening with excellent written and communication skills and able to diffuse customers on the phone, troubleshot issues and translate solutions into simple step-by step instructions.
Proficiency with MS Office applications, email and web browsers. Prior experience with CRM tools such as Salesforce is an asset.
Ability to work flexible hours between 8:00am and 6:00pm, Monday to Friday.

Salary Range

The starting annual salary range for this position is between $42,400 - $53,000 per annum, based on your qualifications, experience, and internal parity. Exceptions may be considered with further review.

Why Join CPA Ontario?

We support your well-being through industry-leading benefits, mental health resources, savings programs, and a sustainable approach to how work gets done.
We are committed to inclusion as a core part of how we operate, not as an afterthought.
We have a hybrid working environment, with three days a week on-site, complemented by 2 days of work-from-home time. We are intentional about that: the work we do benefits from being together. We want those days you work from home to be comfortable and offer a one-time bonus towards a home office when you start.
We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression.
We move quickly. The pace reflects the profession we serve; it can be demanding, but the work matters, and the team around you is invested in the same outcomes you have.

We appreciate your interest in CPA Ontario and this position

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, fair and run by humans. All suitable applications are reviewed by someone on our Recruitment team, and if your qualifications and experience meet the requirements of this role, we’ll be in touch. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.

CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.

Apply About employer

More about this job

Responsibilities

Provide exceptional customer service to members and students via phone, email, and online chat. Deliver accurate information regarding CPA Ontario programs and services while recording all interactions in the system.

Requirements

Requires a post-secondary degree or diploma in Business or a related field and experience in a professional customer service or call centre environment. Proficiency in MS Office and experience with CRM tools like Salesforce is preferred.

Skills

Customer Service
Inbound Call Handling
Written Communication
Conflict Resolution
MS Office
CRM
Salesforce
Data Tracking
Problem Solving
Active Listening

Benefits

Health benefits
Mental health resources
Savings programs
Home office bonus
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Centre
CPA Ontario
Salesforce
CRM
MS Office
Inbound Calls
Member Services
Student Services
Regulatory Body
Professional Association
Data Reporting
Communication Skills

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