IT & data jobs in Canada

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Added 13 days ago
CH
Business Systems Analyst
Charton Hobbs Group
Montreal, QC
- Full-time
…Charton Hobbs Group’s commercial operations reliable and their data trusted. You will lead Tier 2 and Tier 3 support and analysis for Microsoft Dynamics 365 Business Central (ERP), our…
Added 13 days ago
O
Level 3 Cybersecurity Analyst (SOC)
Onepoint
Montreal, QC
- Full-time
Analyze security log data from a wide range of heterogeneous security devices and identify trends;
Added 13 days ago
W
Level 3 Cybersecurity Analyst (SOC)
Wepoint
Montreal, QC
- Full-time
Analyze security log data from a wide range of heterogeneous security devices and identify trends;
Added 13 days ago
T
Data Scientist - Credit Risk (ATH 5749)
TD
Toronto, ON
- Full-time
Use data, analytics, and business insight to identify opportunities, improve credit strategies and customer outcomes, and answer not just "what happened?", but "so what?" and "what should…
Added 13 days ago
D
Data Scientist
Desjardins
Montreal, QC
- Full-time
As a data scientist, you provide the data needed to make business decisions, develop solutions and services adapted to business issues and understand member and client behaviour. You lead…
Added 13 days ago
SC
Principal Data Engineer
Sleep Country
Brampton, ON
- Full-time
Sleep Country/Dormez-vous? is seeking a Principal Data Engineer to provide senior technical leadership for our enterprise data strategy, platform architecture, and engineering capabilities.…
Added 13 days ago
JT
Senior Data Engineer
Javelin Technologies
Canada
- Full-time
TriMech is investing in a modern enterprise data platform - built on Microsoft Fabric - to create a trusted, scalable foundation for reporting, analytics, AI, and data-driven…
Added 13 days ago
SM
RQ11575 – Data Architect/Modeller – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 13 days ago
BP
HR & Pay Systems Analyst
Bruce Power
ON · Ontario, Canada
- Full-time
Analyze and troubleshoot payroll result and discrepancies, checking data files and reports to verify that desired results have been achieved and if necessary initiate further corrective…
Added 13 days ago
SL
Business System Analyst
Staffingine LLC
Toronto, ON
- Contract
We are looking for an experienced Data Designer with a strong background in Business Systems Analysis (BSA), Databricks, and the finance domain. The ideal candidate should be capable of…
Added 13 days ago
LT
Business Systems Analyst – Banking & Data Analytics
Lorven Technologies Inc.
Toronto, ON
- Contract
Experience in data mapping, data flows, and data transformation.
Added 13 days ago
TI
Senior QA Tester – Treasury / Capital Markets
Tekgence Inc
Mississauga, ON
- Full-time
Strong SQL skills for data querying and validation.
Added 13 days ago
PG
Data Scientist with AI Experience
Pacer Group
Toronto, ON
- Contract
10+ years of experience in Analytics or Data Science.
Added 13 days ago
RH
Data Analyst
Robert Half
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
We are looking for a Data Analyst who enjoys working hands-on with data while partnering with business and finance stakeholders. The ideal candidate will bring strong SQL and advanced Excel…
Added 13 days ago
TC
Application Security Engineer
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Added 13 days ago
AT
Computer network technician
AdvancedUAV Tech
Calgary, AB
- From $38 CAD / hour
- Full-time
- On-site
Implement data, software and hardware security procedures
Added 13 days ago
AT
Computer network technician
A.R.L. TRUCK & TRAILER REPAIRS
Surrey, BC
- From $40 CAD / hour
- Full-time
- On-site
Added 13 days ago
UL
Information systems manager
UZMI Labs Canada Co. Inc.
Mississauga, ON
- From $110,000 CAD / year
- Full-time
- On-site
Added 13 days ago
TB
Business systems analyst
The Breakfast Group
Barrie, ON
- From $90,000 CAD / year
- Full-time
- Contract
- Hybrid
Added 13 days ago
Data Analyst
GFT Technologies SE
Toronto, ON
We are seeking a skilled Data Analyst to join our growing team in Toronto. This position is ideal for an analytical professional with 5–7 years of experience transforming complex data into…
Added 13 days ago
DF
Systems Administrator
DUCA Financial Services Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
Administer user rights and access to network, data and application resources while maintaining the highest levels of security and process compliance.
Added 13 days ago
PH
Systems Analyst, Clinical Solutions, IMITS
Provincial Health Services Authority
Vancouver, BC
- Full-time
…briefing notes and detailed implementation plans. Utilize formal data gathering techniques and analysis tools such as, business process flowcharts, data flow diagrams, project and steering…
Added 13 days ago
CE
PLM Data Analyst
Capgemini Engineering
Montreal, QC
- Full-time
Lieu – Mirabel, Canada (Hybride : 3 jours par semaine sur place)
Added 13 days ago
A
Information Technology (IT) Support Specialist
AvPosts
Calgary, AB · Greater Calgary Metropolitan Area
- Internship
…low-voltage cable termination and equipment installation such as data lines, switches, keystones, and access points. Available for on-call rotation after hours. Open to a flexible schedule…
Added 13 days ago
JI
Data Analyst Student – Winter 2027
J.D. Irving, Limited
Saint John, NB
- Full-time
The Data Analyst Student will be a collaborative member of the JDI IT Data and Analytics team, gaining hands-on experience turning raw data into meaningful insights that support real…

Charton Hobbs Group

Business Systems Analyst

Montreal, QC, H3E 1T9, Canada

Full-time

Apply on chgroup.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Business Systems Analyst

Montreal office, national scope · Full-time, permanent · Bilingual French and English

Version française: https://chgroup.bamboohr.com/careers/293

About Charton Hobbs Group

Charton Hobbs Group (CHG) is a Canadian organization representing a portfolio of leading businesses across the wine and spirits industry. Through Charton Hobbs, Authentic Wine & Spirits Merchants and Escalade, we represent an extensive portfolio of brands and work closely with our partners to build brands and deliver results in the Canadian market.

As our Business Systems Analyst, you will keep the platforms that run Charton Hobbs Group’s commercial operations reliable and their data trusted. You will lead Tier 2 and Tier 3 support and analysis for Microsoft Dynamics 365 Business Central (ERP), our Dynamics 365 CRM (XRM), Pawa (commercial planning) and our Power BI and Microsoft Fabric environment, which we operate like any other business platform. You will resolve issues escalated by our service desk, remove the root causes of recurring issues, assess the impact of changes and make sure that what we release works as intended for sales, marketing, supply chain and finance teams across Canada. If you enjoy troubleshooting across systems and getting to the root of a problem, this role is for you!

Key Accountabilities

Own Tier 2 and Tier 3 support for Business Central, Dynamics 365 CRM (XRM), Pawa and Power BI, including the integrations between them. Diagnose escalated issues, prioritize them by business impact and keep users informed until the fix is confirmed.
Isolate each issue as data, configuration, access, integration or defect, and resolve what can be fixed at platform level: configuration and master data corrections, failed workflows, integration reprocessing, and refresh and pipeline restarts.
Escalate code-level defects to our BI development team, Microsoft or our solution partners with a complete diagnosis, and own the case through to a validated fix.
Turn recurring incidents into documented root causes and permanent fixes, and proactively monitor refreshes, integrations and expiring service credentials.
Work with the business to gather requirements, map processes across platforms and assess the impact of proposed changes on data, integrations, reports and users.
Reconcile data across platforms, such as CRM goals against reporting, plans against ERP actuals and orders against invoices, and explain the differences in business terms.
Apply one change and release process to every platform: test environments, user acceptance testing, regression checks, release notes and post-deployment validation.
Maintain security roles and access design, the platform inventory, runbooks and a knowledge base our service desk can use.
Manage day-to-day support cases with Microsoft, Pawa and our development partners, and provide our Training & Technology Adoption team with release notes and practical how-to content.

What Will Make You Successful at Charton Hobbs Group

You approach problems methodically. You distinguish a data issue from a configuration, access or integration issue before proposing a solution, and you follow each case through to a confirmed resolution rather than simply passing it along. You can trace an order, plan or figure across systems, explain a technical cause in terms that make sense to sales, planning or finance teams, and follow through on your commitments. You learn new platforms quickly and document what you learn so the next person can work more efficiently.

Minimum Requirements

Degree in information systems, computer science, engineering or business administration, or equivalent experience.
At least three years of experience in Tier 2 or Tier 3 application support, business systems analysis or functional consulting on Microsoft business applications.
Hands-on experience with at least two of the following: Dynamics 365 and Dataverse (model-driven apps, security roles, Power Automate); Business Central or another ERP; Power BI (semantic models, DAX, refresh, row-level security); or a planning, budgeting or forecasting platform.
Strong SQL skills and the ability to investigate discrepancies between systems independently.
Ability to read integration logs, JSON payloads, and API or connector errors.
Structured support practices, including ticket management, prioritization, root-cause analysis and knowledge-base documentation, ideally based on ITIL practices.
Experience testing and releasing changes, including test scenarios, user acceptance testing, version management in Azure DevOps or Git, and release notes.
Fluency in French and English, spoken and written, to support our users in French in Quebec and in English in Ontario and Western Canada.

Assets

Experience with Microsoft Fabric, including lakehouses, pipelines and notebooks, or Azure Data Factory.
ITIL 4 Foundation or a Microsoft certification in Power BI, Power Platform, Business Central or Fabric.
Experience with IT general controls, such as access reviews and change documentation, in an audited environment.
Experience in the alcoholic beverage, consumer packaged goods or distribution industries, and familiarity with provincial liquor board data.
Experience using Copilot or AI agents to automate support and monitoring tasks.

How to Apply

Interested in joining Charton Hobbs Group? Apply today!

Charton Hobbs Group is an equal opportunity employer committed to providing an inclusive and accessible recruitment process. We welcome applications from qualified candidates of all backgrounds and experiences. If you require accommodation at any stage of the recruitment process, please let us know.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. The responsibilities listed above are representative of the role and are not intended to be an exhaustive list of all duties.

Apply on chgroup.bamboohr.com About employer

More about this job

Responsibilities

Provide Tier 2 and Tier 3 support for Business Central, Dynamics 365 CRM, Pawa, Power BI, and their integrations, diagnosing escalated issues and driving them through validated resolution. Analyze cross-platform data and proposed changes, manage testing and releases, maintain access controls and support documentation, and coordinate with vendors and internal teams.

Requirements

A degree in information systems, computer science, engineering, or business administration - or equivalent experience - and at least three years of relevant application support, systems analysis, or functional consulting experience are required. Candidates need hands-on experience with at least two relevant business platforms, strong SQL and integration troubleshooting skills, structured support and release practices, and fluency in written and spoken French and English.

Skills

Tier 2 And Tier 3 Application Support
Dynamics 365 CRM
Dataverse
Power BI
Microsoft Fabric
SQL
Root-Cause Analysis
Data Reconciliation
Integration Troubleshooting
User Acceptance Testing
Release Management
Security Roles And Access Management
ITIL Practices
Azure DevOps
French And English Fluency

Visa sponsorship

Not detected in the job text

Keywords

Dynamics 365 CRM
Dataverse
Pawa
Power BI
Microsoft Fabric
Azure Data Factory
SQL
DAX
Power Automate
JSON
APIs
Integration Logs
Semantic Models
Lakehouses
Pipelines
Notebooks
Azure DevOps
Git
ITIL 4 Foundation
Tier 2 Support
Tier 3 Support
Root-Cause Analysis
User Acceptance Testing
Regression Testing
Release Management
Access Reviews
IT General Controls
Liquor Board Data
Copilot

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IT & data jobs in Canada