Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 21 mins ago
OT
Analyst, Business Planning, Corporate Affairs
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
Assist with maintaining and improving Power BI dashboards, Excel reporting models, SharePoint Lists, and other Microsoft-based tools.
Added 21 mins ago
G
Financial controller
GIRO
Montreal, QC
- Full-time
Expérience avec Microsoft Dynamics 365 Business Central.
Added 2 hours ago
Accounts Payable Specialist (9-Month Contract)
Tridel Group of Companies
Toronto, ON
Experience with ERP Systems such as Microsoft Dynamics 365 F&O or Microsoft AX is considered an asset.
Added 3 hours ago
IT
Director of Applications, Data & Integration
Ignite Technical Resources
Vancouver, BC
- Full-time
…standards, advancing data engineering and analytics, overseeing Microsoft Dynamics 365 initiatives, and developing technical capabilities that support digital transformation, operational…
Added 4 hours ago
PC
Senior Accountant
Pacific Coast Fruit Products Ltd.
Abbotsford, BC
- $85,000 to $95,000 CAD / year
- Full-time
Added 22 hours ago
AI
Senior Power Platform Engineer
Aptino, Inc.
Quebec, QC
- Contract
We are looking for an experienced Senior Microsoft Power Platform Engineer with expertise in Power Apps, Power Automate, AI Builder, Copilot Studio, Dynamics 365, and Azure AI technologies.
Added 23 hours ago
SM
Functional Analyst – Enrolment Services (Bargaining Unit 179)
Saint Mary's University
Halifax, NS
- Full-time
Experience with Banner, CRM and Microsoft Dynamics 365 is considered an asset.
Added 1 day ago
Cost Controller, Project Controls (Contract)
Trans Mountain
Calgary, AB
Track and reconcile committed and incurred (invoiced and accrued) costs in Omega 365 at the control account and project level, so cost data stays accurate and can be traced to source.
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Proficient with Windows 11+ and Microsoft productivity tools: Microsoft 365 and Teams
Added 1 day ago
AE
Director, Enterprise Applications
Associated Engineering
Vancouver, BC
- Full-time
…business value realization, and continuous improvement across Microsoft Dynamics 365, Power Platform, custom applications, integrations, and other corporate platforms. The Director directly…
Added 1 day ago
AE
Team Lead Applications Support - Enterprise Applications
Associated Engineering
Calgary, AB
- Full-time
…Engineering’s enterprise application portfolio outside the dedicated Dynamics Centre of Excellence and Application Development functions. The assigned portfolio includes Microsoft 365…
Added 1 day ago
W
Manager, Corporate Accounting
WildBrain
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
Experience with Microsoft Dynamics 365 Business Central
Added 1 day ago
D365 CE, Lead Consultant
HSO Group B.V.
Toronto, ON
Create and propose solution architecture using primarily D365 CE, taking adjacent Microsoft technologies into consideration
Added 1 day ago
W
Manager, Corporate Accounting
WildBrain
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
Experience with Microsoft Dynamics 365 Business Central
Added 1 day ago
TM
Senior Accountant
The Muzzo Group Of Companies
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Experience with ERP systems such as Microsoft Dynamics 365, net suite or comparable is considered an asset
Added 1 day ago
CH
Business Systems Analyst
Charton Hobbs Group
Montreal, QC
- Full-time
…trusted. You will lead Tier 2 and Tier 3 support and analysis for Microsoft Dynamics 365 Business Central (ERP), our Dynamics 365 CRM (XRM), Pawa (commercial planning) and our Power BI and…
Added 1 day ago
T
Power BI Developer with Dynamics 365 F&O
TEKNIKOZ
Canada
- Contract
We are seeking an experienced Power BI Developer with strong expertise in Microsoft Dynamics 365 Finance & Operations (F&O). The ideal candidate will have 10+ years of experience in BI,…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Proficient with Windows 11+ and Microsoft productivity tools: Microsoft 365 and Teams
Added 1 day ago
B
MS Dynamics 365 Techno Functional Consultant
BullTechSystem
Mississauga, ON
- Full-time
We are seeking a skilled and motivated Dynamics 365 Finance & Operations Support Consultant to provide ongoing support and optimization of our clients Dynamics 365 Finance & Operations…
Added 1 day ago
AI
Business System Analyst - D365
American Iron & Metal (AIM)
Montreal, QC
- Full-time
…the successful delivery of enhancement opportunities in the Microsoft Dynamics 365 F&O (Finance & Operations) module. The D365 Analyst will work in direct collaboration with end-users to…
Added 1 day ago
C
Développeur Microsoft Dynamics 365 Business C
CGI
Montreal, QC
- Full-time
Microsoft Dynamics 365 Business Central (BC) Developer
Added 1 day ago
GD
WLAV Supply Management Planner
General Dynamics Land Systems–Canada
Ottawa, ON
- Full-time
Proficient in MS Office 365 applications, with a focus on SharePoint, and OneNote
Added 1 day ago
F
Business Analyst
FISPAN
Vancouver, BC
- Full-time
FISPAN connects ERP platforms like NetSuite, Sage Intacct and Microsoft Dynamics 365 Business Central to the banks businesses already trust. Our Payables product lets finance teams create,…
Added 1 day ago
B
Database Administrator
Bevertec
Toronto, ON · Greater Toronto Area, Canada
- Contract
…(Azure), while overseeing critical business applications including Microsoft Dynamics GP and Salesforce…
Added 2 days ago
ZS
MS Dynamics 365 Techno Functional Consultant
Zodiac Solutions, Inc
Mississauga, ON
- Full-time
Additional InformationWe are seeking a skilled and motivated Dynamics 365 Finance & Operations Support Consultant to provide ongoing support and optimization of our clients Dynamics 365…

Charton Hobbs Group

Business Systems Analyst

Montreal, QC, H3E 1T9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Business Systems Analyst

Montreal office, national scope · Full-time, permanent · Bilingual French and English

Version française: https://chgroup.bamboohr.com/careers/293

About Charton Hobbs Group

Charton Hobbs Group (CHG) is a Canadian organization representing a portfolio of leading businesses across the wine and spirits industry. Through Charton Hobbs, Authentic Wine & Spirits Merchants and Escalade, we represent an extensive portfolio of brands and work closely with our partners to build brands and deliver results in the Canadian market.

As our Business Systems Analyst, you will keep the platforms that run Charton Hobbs Group’s commercial operations reliable and their data trusted. You will lead Tier 2 and Tier 3 support and analysis for Microsoft Dynamics 365 Business Central (ERP), our Dynamics 365 CRM (XRM), Pawa (commercial planning) and our Power BI and Microsoft Fabric environment, which we operate like any other business platform. You will resolve issues escalated by our service desk, remove the root causes of recurring issues, assess the impact of changes and make sure that what we release works as intended for sales, marketing, supply chain and finance teams across Canada. If you enjoy troubleshooting across systems and getting to the root of a problem, this role is for you!

Key Accountabilities

Own Tier 2 and Tier 3 support for Business Central, Dynamics 365 CRM (XRM), Pawa and Power BI, including the integrations between them. Diagnose escalated issues, prioritize them by business impact and keep users informed until the fix is confirmed.
Isolate each issue as data, configuration, access, integration or defect, and resolve what can be fixed at platform level: configuration and master data corrections, failed workflows, integration reprocessing, and refresh and pipeline restarts.
Escalate code-level defects to our BI development team, Microsoft or our solution partners with a complete diagnosis, and own the case through to a validated fix.
Turn recurring incidents into documented root causes and permanent fixes, and proactively monitor refreshes, integrations and expiring service credentials.
Work with the business to gather requirements, map processes across platforms and assess the impact of proposed changes on data, integrations, reports and users.
Reconcile data across platforms, such as CRM goals against reporting, plans against ERP actuals and orders against invoices, and explain the differences in business terms.
Apply one change and release process to every platform: test environments, user acceptance testing, regression checks, release notes and post-deployment validation.
Maintain security roles and access design, the platform inventory, runbooks and a knowledge base our service desk can use.
Manage day-to-day support cases with Microsoft, Pawa and our development partners, and provide our Training & Technology Adoption team with release notes and practical how-to content.

What Will Make You Successful at Charton Hobbs Group

You approach problems methodically. You distinguish a data issue from a configuration, access or integration issue before proposing a solution, and you follow each case through to a confirmed resolution rather than simply passing it along. You can trace an order, plan or figure across systems, explain a technical cause in terms that make sense to sales, planning or finance teams, and follow through on your commitments. You learn new platforms quickly and document what you learn so the next person can work more efficiently.

Minimum Requirements

Degree in information systems, computer science, engineering or business administration, or equivalent experience.
At least three years of experience in Tier 2 or Tier 3 application support, business systems analysis or functional consulting on Microsoft business applications.
Hands-on experience with at least two of the following: Dynamics 365 and Dataverse (model-driven apps, security roles, Power Automate); Business Central or another ERP; Power BI (semantic models, DAX, refresh, row-level security); or a planning, budgeting or forecasting platform.
Strong SQL skills and the ability to investigate discrepancies between systems independently.
Ability to read integration logs, JSON payloads, and API or connector errors.
Structured support practices, including ticket management, prioritization, root-cause analysis and knowledge-base documentation, ideally based on ITIL practices.
Experience testing and releasing changes, including test scenarios, user acceptance testing, version management in Azure DevOps or Git, and release notes.
Fluency in French and English, spoken and written, to support our users in French in Quebec and in English in Ontario and Western Canada.

Assets

Experience with Microsoft Fabric, including lakehouses, pipelines and notebooks, or Azure Data Factory.
ITIL 4 Foundation or a Microsoft certification in Power BI, Power Platform, Business Central or Fabric.
Experience with IT general controls, such as access reviews and change documentation, in an audited environment.
Experience in the alcoholic beverage, consumer packaged goods or distribution industries, and familiarity with provincial liquor board data.
Experience using Copilot or AI agents to automate support and monitoring tasks.

How to Apply

Interested in joining Charton Hobbs Group? Apply today!

Charton Hobbs Group is an equal opportunity employer committed to providing an inclusive and accessible recruitment process. We welcome applications from qualified candidates of all backgrounds and experiences. If you require accommodation at any stage of the recruitment process, please let us know.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. The responsibilities listed above are representative of the role and are not intended to be an exhaustive list of all duties.

Apply About employer

More about this job

Responsibilities

Provide Tier 2 and Tier 3 support for Business Central, Dynamics 365 CRM, Pawa, Power BI, and their integrations, diagnosing escalated issues and driving them through validated resolution. Analyze cross-platform data and proposed changes, manage testing and releases, maintain access controls and support documentation, and coordinate with vendors and internal teams.

Requirements

A degree in information systems, computer science, engineering, or business administration - or equivalent experience - and at least three years of relevant application support, systems analysis, or functional consulting experience are required. Candidates need hands-on experience with at least two relevant business platforms, strong SQL and integration troubleshooting skills, structured support and release practices, and fluency in written and spoken French and English.

Skills

Tier 2 And Tier 3 Application Support
Dynamics 365 CRM
Dataverse
Power BI
Microsoft Fabric
SQL
Root-Cause Analysis
Data Reconciliation
Integration Troubleshooting
User Acceptance Testing
Release Management
Security Roles And Access Management
ITIL Practices
Azure DevOps
French And English Fluency

Visa sponsorship

Not detected in the job text

Keywords

Dynamics 365 CRM
Dataverse
Pawa
Power BI
Microsoft Fabric
Azure Data Factory
SQL
DAX
Power Automate
JSON
APIs
Integration Logs
Semantic Models
Lakehouses
Pipelines
Notebooks
Azure DevOps
Git
ITIL 4 Foundation
Tier 2 Support
Tier 3 Support
Root-Cause Analysis
User Acceptance Testing
Regression Testing
Release Management
Access Reviews
IT General Controls
Liquor Board Data
Copilot

Report this job