Find work in Canada.

515,387 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
A
SAP FICO Consultant
Aptonet
Terrebonne, QC
- Full-time
We are seeking an SAP FICO Analyst to support Finance systems, business processes, and SAP initiatives. This role serves as the primary liaison between Finance and IT, translating business…
Added 9 mins ago
Senior Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Grande Prairie, AB
Amplifying Communities, a program to support causes that matter most to our employees
Added 9 mins ago
NC
Inside Sales Representative
Noble Corporation
Brantford, ON
- Full-time
Answer all Plumbing and HVAC requests and provide product quotation and technical support
Added 9 mins ago
Field Application Engineer - Emulation
Siemens
Ottawa, ON
…electronics and semiconductor companies. Continue to learn and support state of the art Siemens EDA emulation tools. This position will provide technical selling support to the Americas'…
Added 9 mins ago
C
Senior Customer Engineer, Digital Native - Vancouver BC
Cloudflare
BC · British Columbia, Canada
- Full-time
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap…
Added 9 mins ago
TS
Store Associate
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 9 mins ago
TS
Thrift Store Clerk
The Salvation Army in Canada
St. Thomas, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 9 mins ago
WC
Manager, Software (Embedded & Digital Products)
Wabtec Corporation
London, ON
- Full-time
You will work closely with product management, hardware engineering, quality, operations, cybersecurity, sales, and customer support. Together, you will develop reliable rail-electronics…
Added 9 mins ago
TH
Sr. Manager, Restaurant Technology Deployment & Vendor Management, Tim Hortons
Tim Hortons
Toronto, ON
- Full-time
Collaborate with Product, Engineering, Infrastructure, Security, Operations, and Support teams to align technical requirements, deployment readiness, and business priorities.
Added 9 mins ago
SR
Inventory and Sales Administrator
Swim Recruiting
New Westminster, BC
- $55,000 to $85,000 CAD / year
- Full-time
Well-rounded role involving inventory management and reporting, sales invoicing, and sales transaction support. If you are proactive, organized, enjoy learning the innerworkings of a…
Added 23 mins ago
CL
Spécialiste en applications terrain / Field Application Specialist
CM Labs
Montreal, QC
- Full-time
Minimum of 3 years of experience in engineering software sales or technical sales support, customer support roles related to engineering software
Added 23 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Nanaimo, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 23 mins ago
C
Souscripteur, Marché des petites et moyennes entreprises/Underwriter or Senior Underwriter, Lower Middle Market
Chubb
Montreal, QC
- Full-time
Added 38 mins ago
Assistant Manager - Guelph / Waterloo / Owen Sound Area (Future Opportunities)
Scotiabank
Hamilton, ON
As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business…
Added 38 mins ago
Senior Mine Specialist
Hatch
Saskatoon, SK
Participate in proposal development and technical sales support.
Added 38 mins ago
K
Technical Solutions Manager (Network Solutions Architect)
Kyndryl
Regina, SK
- Full-time
The Technical Solutions Manager (Network Solutions Architect) is responsible for designing, validating, implementing, and transitioning network technologies and services from project…
Added 38 mins ago
Financial Analyst, Revenue, Contract (16 months)
Softchoice
Toronto, ON
Are you a detail-oriented professional, who thrives on tackling technical accounting challenges? As the Revenue Financial Analyst you will be the subject matter expert for the Company’s…
Added 38 mins ago
DB
Inside Sales Representative
Doman Building Materials Group Ltd
Saskatoon, SK
- Full-time
As the Inside Sales Representative (ISR) is one of three key customer facing positions, the ISR plays a primary role in creating the first impressions for excellent customer service. The…
Added 38 mins ago
OC
Batch Utility Operator
OSCO Construction Group
Woodstock, ON
- Full-time
…creation is cultivated by our workforce; a strong team built of Technical Sales, Engineering, Project Management, Production and Field Services. We pride ourselves in being leaders in…
Added 38 mins ago
C
Senior Business Analyst
Co-operators
Guelph, ON · Mississauga, ON
- Full-time
Supporting technical design, development, and testing activities by offering subject matter expertise to respond to inquiries, participating in reviews and providing context regarding…
Added 38 mins ago
G
Sales Coordinator
GREENTEC
Cambridge, ON
- Full-time
We are searching for a Sales Coordinator to join our Sales team. The Sales Coordinator plays a pivotal role in driving operational efficiency across the sales team by supporting cross tasks…
Added 53 mins ago
Customer Account Manager - Bilingual
ASSA ABLOY
ON · Woodbridge, ON
…customer relationships, solving problems, and working with technical products? Are you looking for an opportunity where you can partner with Sales and customers to help drive…
Added 53 mins ago
RR
Mid-Market Account Executive
Rose Rocket
Remote, Canada
- Full-time
- Remote
As a Mid-Market Account Executive, you'll be central to Rose Rocket's growth, owning the full sales cycle for our most complex and high-value opportunities, accounts ranging from $25,000 to…
Added 1 hour ago
WB
Office equipment sales representative - wholesale (non-technical)
Wilson's Business Solutions
Dryden, ON
- $50,000 to $85,000 CAD / year
- Full-time
- On-site
Reach to clients after sale or signed contracts to provide ongoing support
Added 1 hour ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Fredericton, NB
Performance bonuses (in-store sales or management position);

Charton Hobbs Group

Business Systems Analyst

Montreal, QC, H3E 1T9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Business Systems Analyst

Montreal office, national scope · Full-time, permanent · Bilingual French and English

Version française: https://chgroup.bamboohr.com/careers/293

About Charton Hobbs Group

Charton Hobbs Group (CHG) is a Canadian organization representing a portfolio of leading businesses across the wine and spirits industry. Through Charton Hobbs, Authentic Wine & Spirits Merchants and Escalade, we represent an extensive portfolio of brands and work closely with our partners to build brands and deliver results in the Canadian market.

As our Business Systems Analyst, you will keep the platforms that run Charton Hobbs Group’s commercial operations reliable and their data trusted. You will lead Tier 2 and Tier 3 support and analysis for Microsoft Dynamics 365 Business Central (ERP), our Dynamics 365 CRM (XRM), Pawa (commercial planning) and our Power BI and Microsoft Fabric environment, which we operate like any other business platform. You will resolve issues escalated by our service desk, remove the root causes of recurring issues, assess the impact of changes and make sure that what we release works as intended for sales, marketing, supply chain and finance teams across Canada. If you enjoy troubleshooting across systems and getting to the root of a problem, this role is for you!

Key Accountabilities

Own Tier 2 and Tier 3 support for Business Central, Dynamics 365 CRM (XRM), Pawa and Power BI, including the integrations between them. Diagnose escalated issues, prioritize them by business impact and keep users informed until the fix is confirmed.
Isolate each issue as data, configuration, access, integration or defect, and resolve what can be fixed at platform level: configuration and master data corrections, failed workflows, integration reprocessing, and refresh and pipeline restarts.
Escalate code-level defects to our BI development team, Microsoft or our solution partners with a complete diagnosis, and own the case through to a validated fix.
Turn recurring incidents into documented root causes and permanent fixes, and proactively monitor refreshes, integrations and expiring service credentials.
Work with the business to gather requirements, map processes across platforms and assess the impact of proposed changes on data, integrations, reports and users.
Reconcile data across platforms, such as CRM goals against reporting, plans against ERP actuals and orders against invoices, and explain the differences in business terms.
Apply one change and release process to every platform: test environments, user acceptance testing, regression checks, release notes and post-deployment validation.
Maintain security roles and access design, the platform inventory, runbooks and a knowledge base our service desk can use.
Manage day-to-day support cases with Microsoft, Pawa and our development partners, and provide our Training & Technology Adoption team with release notes and practical how-to content.

What Will Make You Successful at Charton Hobbs Group

You approach problems methodically. You distinguish a data issue from a configuration, access or integration issue before proposing a solution, and you follow each case through to a confirmed resolution rather than simply passing it along. You can trace an order, plan or figure across systems, explain a technical cause in terms that make sense to sales, planning or finance teams, and follow through on your commitments. You learn new platforms quickly and document what you learn so the next person can work more efficiently.

Minimum Requirements

Degree in information systems, computer science, engineering or business administration, or equivalent experience.
At least three years of experience in Tier 2 or Tier 3 application support, business systems analysis or functional consulting on Microsoft business applications.
Hands-on experience with at least two of the following: Dynamics 365 and Dataverse (model-driven apps, security roles, Power Automate); Business Central or another ERP; Power BI (semantic models, DAX, refresh, row-level security); or a planning, budgeting or forecasting platform.
Strong SQL skills and the ability to investigate discrepancies between systems independently.
Ability to read integration logs, JSON payloads, and API or connector errors.
Structured support practices, including ticket management, prioritization, root-cause analysis and knowledge-base documentation, ideally based on ITIL practices.
Experience testing and releasing changes, including test scenarios, user acceptance testing, version management in Azure DevOps or Git, and release notes.
Fluency in French and English, spoken and written, to support our users in French in Quebec and in English in Ontario and Western Canada.

Assets

Experience with Microsoft Fabric, including lakehouses, pipelines and notebooks, or Azure Data Factory.
ITIL 4 Foundation or a Microsoft certification in Power BI, Power Platform, Business Central or Fabric.
Experience with IT general controls, such as access reviews and change documentation, in an audited environment.
Experience in the alcoholic beverage, consumer packaged goods or distribution industries, and familiarity with provincial liquor board data.
Experience using Copilot or AI agents to automate support and monitoring tasks.

How to Apply

Interested in joining Charton Hobbs Group? Apply today!

Charton Hobbs Group is an equal opportunity employer committed to providing an inclusive and accessible recruitment process. We welcome applications from qualified candidates of all backgrounds and experiences. If you require accommodation at any stage of the recruitment process, please let us know.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. The responsibilities listed above are representative of the role and are not intended to be an exhaustive list of all duties.

Apply About employer

More about this job

Responsibilities

Provide Tier 2 and Tier 3 support for Business Central, Dynamics 365 CRM, Pawa, Power BI, and their integrations, diagnosing escalated issues and driving them through validated resolution. Analyze cross-platform data and proposed changes, manage testing and releases, maintain access controls and support documentation, and coordinate with vendors and internal teams.

Requirements

A degree in information systems, computer science, engineering, or business administration - or equivalent experience - and at least three years of relevant application support, systems analysis, or functional consulting experience are required. Candidates need hands-on experience with at least two relevant business platforms, strong SQL and integration troubleshooting skills, structured support and release practices, and fluency in written and spoken French and English.

Skills

Tier 2 And Tier 3 Application Support
Dynamics 365 CRM
Dataverse
Power BI
Microsoft Fabric
SQL
Root-Cause Analysis
Data Reconciliation
Integration Troubleshooting
User Acceptance Testing
Release Management
Security Roles And Access Management
ITIL Practices
Azure DevOps
French And English Fluency

Visa sponsorship

Not detected in the job text

Keywords

Dynamics 365 CRM
Dataverse
Pawa
Power BI
Microsoft Fabric
Azure Data Factory
SQL
DAX
Power Automate
JSON
APIs
Integration Logs
Semantic Models
Lakehouses
Pipelines
Notebooks
Azure DevOps
Git
ITIL 4 Foundation
Tier 2 Support
Tier 3 Support
Root-Cause Analysis
User Acceptance Testing
Regression Testing
Release Management
Access Reviews
IT General Controls
Liquor Board Data
Copilot

Report this job