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Added 25 mins ago
Firmware Developer
Thornhill Medical
Toronto, ON · North York, ON
Full-time
…requirements analysis, software design, implementation, developer testing, integration, release, maintenance, and problem resolution. Working closely with other engineering disciplines, the…
Added 25 mins ago
Propulsion Thermal HIL Test Specialist
General Motors
Oshawa, ON
Full-time
Lead HIL bench bring-up, checkout, software patch testing, functional verification, controller validation, and system integration testing for thermal systems, including HVAC, and related…
Added 56 mins ago
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Point of Care Testing Specialist Certificate by recognized professional society (required)
Added 58 mins ago
BUSINESS PROG & SOLUTIONS SPECIALIST(Full Stack Software Specialist)
City of Toronto
Toronto, ON
The City of Toronto is currently looking for a Business Programs and Solutions Specialist (Full Stack Software Specialist) to join its award-winning solution development team with Toronto…
Added 1 hour ago
Propulsion Thermal HIL Test Specialist
General Motors
Oshawa, ON
Full-time
Lead HIL bench bring-up, checkout, software patch testing, functional verification, controller validation, and system integration testing for thermal systems, including HVAC, and related…
Added 1 hour ago
OT Specialist - Intermediate/Senior
SGS
Edmonton, AB · Calgary, Alberta
$95,000 to $165,000 CAD / year
Full-time
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 98,000 employees operate a network…
Added 1 hour ago
OT Specialist - Intermediate/Senior
SGS
Calgary, AB
$95,000 to $165,000 CAD / year
Full-time
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 98,000 employees operate a network…
Added 1 hour ago
OT Specialist - Intermediate/Senior
SGS
Regina, SK
$95,000 to $165,000 CAD / year
Full-time
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 98,000 employees operate a network…
Added 1 hour ago
OT Specialist - Intermediate/Senior
SGS
AB · Edmonton, AB
$95,000 to $165,000 CAD / year
Full-time
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 98,000 employees operate a network…
Added 1 hour ago
Computer Modeling & Simulation Staff Specialist/Engineer
General Dynamics Land Systems–Canada
London, ON
Full-time
Computer Modeling & Simulation Staff Specialist/Engineer P55
Added 1 hour ago
OT Specialist - Intermediate/Senior
SGS
Vancouver, BC
$95,000 to $165,000 CAD / year
Full-time
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 98,000 employees operate a network…
Added 1 hour ago
IT Support Specialist (St Thomas Office)
Buckland
St. Thomas, ON · London, ON
Participate in reviewing systems, testing, and deploying updates.
Added 1 hour ago
CRM & Lifecycle Marketing Specialist
Book Depot Inc.
Thorold, ON
Full-time
The CRM & Lifecycle Marketing Specialist is a hands-on role responsible for operationalizing customer lifecycle, retention, and loyalty strategies through segmentation, automated journeys,…
Added 1 hour ago
IT Support Specialist (St Thomas Office)
Buckland
St. Thomas, ON
Full-time
Participate in reviewing systems, testing, and deploying updates.
Added 1 hour ago
Senior Integration Specialist
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
Contract
· Ecosystem Knowledge: Experience integrating enterprise applications, including CRM, ERP, asset management, training management, document management, and regulatory/compliance systems.
Added 1 hour ago
Architecte de solutions SAP MM - infonuagique publique / SAP MM Solution Architect, Public Cloud
Syntax
Thornhill, ON
Added 2 hours ago
Senior Thermal Engineer/MTS
MDA
Brampton, ON
Full-time
…partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, MDA Space is a global…
Added 2 hours ago
Cyber Security Specialist
NDT Global
Quebec, QC · Greater Quebec City Metropolitan Area
Full-time
The Cyber Security Specialist – Governance, Risk & Compliance (GRC) is responsible for defining, implementing, and continuously improving NDT Global’s cybersecurity governance, risk…
Added 2 hours ago
Senior Project Engineering Specialist
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
Full-time
As a Sr Project Engineering Specialist, you enhance the company’s performance by:
Added 2 hours ago
Senior Project Engineering Specialist
Riverside Natural Foods Ltd.
Toronto, ON
As a Sr Project Engineering Specialist, you enhance the company’s performance by:
Added 2 hours ago
Assistant Quality Manager
Aecon
Toronto, ON · Scarborough, ON
…deliver the Scarborough Subway Extension – Stations, Rail and Systems (SSE-SRS) package. The Scarborough Subway Extension will bring the TTC’s Line 2 subway service nearly eight kilometers…
Added 2 hours ago
Senior Engineer - ServiceNow Development
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
$87,780 to $122,892 CAD / year
Full-time
Troubleshoot data exchange, authentication, mapping, and transaction issues across connected systems.
Added 3 hours ago
Specialist, Electrical Designer
L3Harris Technologies
ON · Waterdown, ON
…division develops the most advanced optical sensor and targeting systems for global defense and military sectors, national security, search & rescue and airborne law enforcement agencies.…
Added 3 hours ago
PCI Compliance Analyst
GFL Environmental Inc.
Vaughan, ON
Full-time
We are looking for a talented IT Compliance & Quality Assurance Specialist to join our team. In this role, you will play a crucial role in building compliance across the IT enterprise by…
Added 3 hours ago
Maintenance and Renovations Specialist
Boardwalk
AB · Edmonton, AB
Full-time
Basic knowledge of hydronic heating systems and furnaces

Charton Hobbs Group

IT & Business Application Support Specialist

Montreal, QC, H3E 1T9, Canada

Job type: Full-time
Experience: 2–4 years of experience in IT support, business application support, technical support or a related environment
Posting language: English
Posted: Sep 28, 2026

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Original job description

IT & Business Application Support Specialist

Montreal, Quebec | Information Technology | Reports to VP, BI and Operations

What if IT support was about more than fixing the problem in front of you?

We're looking for an IT & Business Application Support Specialist who is curious about how things work, enjoys solving problems and doesn't stop at simply getting a user back up and running.

In this role, you'll provide day-to-day technology support to our Quebec employees while also supporting CHG's business applications across Canada. You'll work with Microsoft 365 and other workplace technologies, but you'll also get involved in the systems and applications that support how our business operates.

And when you encounter something you haven't seen before? That's part of the job.

You'll investigate unfamiliar and recurring issues, research solutions, identify ways to prevent problems from happening again and help improve the overall employee technology experience.

What you'll be doing

Supporting employees with hardware, software, access and technology-related issues
Providing user support for CHG's business applications and systems
Investigating unfamiliar, complex and recurring issues
Working with vendors, internal teams and IT leadership to resolve issues
Identifying opportunities to improve processes, system use and the employee technology experience
Creating practical guides, FAQs and other resources that help employees solve problems
Supporting technology implementations, upgrades, testing and rollouts
Sharing user feedback and recurring issues to help shape better technology solutions
Staying current with emerging technologies, including AI-enabled tools, and identifying practical opportunities to improve efficiency and user experience

What we're looking for

You are someone who:

Is technically curious and enjoys figuring things out
Looks for the why behind a problem, not just the immediate fix
Can move comfortably between traditional IT support and business applications
Can explain technical information in a way that makes sense to non-technical users
Is organized, service-oriented and comfortable working independently
Knows when to investigate further and when to escalate
Is fluent in both French and English

You'll also bring:

2–4 years of experience in IT support, business application support, technical support or a related environment
Experience with Microsoft 365 and common workplace technologies
Experience troubleshooting business applications
Experience creating technical documentation or user resources
Experience with ticketing/service desk environments, implementations or process improvements is an asset
Familiarity with applications such as Microsoft 365, SharePoint, Concur, BambooHR, CRM/XRM or similar business systems is an asset
ITIL or similar service management training is an asset
Relevant post-secondary education or technical training is an asset

Why this role?

This is an opportunity to work across both technology and the business. You'll support users, learn how our systems connect to our business processes, investigate problems that don't always come with an obvious answer and contribute to making the technology experience better for employees across Canada.

If you're the kind of person who hears “I've never seen this before” and thinks “Let me figure it out,” we'd like to hear from you.

How to apply

Interested? Please submit your resume today!

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Accessibility & Equal Opportunity

CHG is committed to providing an inclusive and accessible recruitment process. If you require accommodation during any stage of the recruitment process, please let us know and we will work with you to meet your needs.

CHG is committed to employment equity and encourages applications from all qualified candidates. We welcome applications from individuals of all backgrounds and do not discriminate on the basis of any protected ground under applicable human rights legislation.

version française: https://chgroup.bamboohr.com/careers/289?source=aWQ9MTk%3D

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More about this job

Responsibilities

Provide day-to-day technology and business application support to employees while investigating complex or recurring technical issues. Create documentation and resources to improve the overall employee technology experience and support system implementations.

Requirements

Requires 2-4 years of experience in IT or business application support and proficiency with Microsoft 365. Candidates must be fluent in both French and English and possess strong problem-solving and communication skills.

Skills

IT Support
Business Application Support
Microsoft 365
Troubleshooting
Technical Documentation
Service Desk
Process Improvement
SharePoint
Concur
BambooHR
CRM
XRM
ITIL
Hardware Support
Software Support
Communication

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Business Application Support
Microsoft 365
SharePoint
Concur
BambooHR
CRM
XRM
ITIL
Hardware
Software
Troubleshooting
Technical Documentation
Service Desk
Process Improvement
AI-enabled tools
Technology Implementation
User Support
System Upgrades
Ticketing
Infrastructure
Operations
Business Systems
Workplace Technologies
Technical Training

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