Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
X
Software Development Manager - Quantum Software
Xanadu
Toronto, ON
- Full-time
Xanadu is looking for an experienced Software Development Manager to lead the PennyLane Core Quantum Software team. The team is developing PennyLane, an open-source framework for quantum…
Added 5 mins ago
X
Software Developer - Backend (Intermediate to Senior)
Xanadu
Toronto, ON
- Full-time
Experience in a technical lead capacity or overseeing the delivery of complex, multi-stakeholder projects.
Added 5 mins ago
X
Software Development Manager
Xanadu
Toronto, ON
- Full-time
As a Software Development Manager, you will employ a robust managerial toolbox to independently lead a software development team, typically supporting up to 10 direct reports. This is…
Added 5 mins ago
X
Sr. Technical Engagement Manager, Algorithms and Applications
Xanadu
Toronto, ON
- Full-time
As Xanadu's Technical Engagement Manager (TEM), Algorithms and Applications, you will lead the growth of our pipeline of commercial algorithms and applications research projects. You will…
Added 5 mins ago
X
Director, Total Rewards
Xanadu
Toronto, ON
- Full-time
Xanadu is looking for a Director, Total Rewards to lead the evolution and day-to-day delivery of our global compensation, equity and benefits programs.
Added 5 mins ago
X
Senior Data Scientist – Decision Intelligence
Xanadu
Toronto, ON
- Full-time
As a Senior Data Scientist, you will lead the design and development of a unified decision intelligence product that fuses data from across Xanadu's R&D efforts – fabrication, device…
Added 5 mins ago
X
Lead Engineer - Laser Systems
Xanadu
Toronto, ON
- Full-time
The Lead Engineer will architect and build the ultra-stable, low-noise laser engines powering the world’s first fault-tolerant photonic quantum computers, acting as both a system architect…
Added 5 mins ago
X
Sr. Packaging NPI Engineer
Xanadu
Toronto, ON
- Full-time
…dedicated engineering team. In this pivotal role, you will lead the successful introduction of new packaging processes and technologies from concept to mass production. This involves…
Added 5 mins ago
CO
Product Manager
CPA Ontario
Canada
- Full-time
Lead the annual content strategy, planning process and development pipeline for the PD Conference Portfolio, translating emerging trends, member needs, regulatory developments and business…
Added 5 mins ago
X
Technical Project Manager
Xanadu
Toronto, ON
- Full-time
…complex engineering projects from planning through successful delivery. In this full-time role, you will work closely with engineering, R&D, and cross-functional teams to establish project…
Added 5 mins ago
CO
Director, Research and Thought Leadership
CPA Ontario
Canada
- Full-time
Reporting to the EVP, Chief Communications & Sustainability Officer, the Director, Research & Thought Leadership will lead the development and evolution of CPA Ontario's thought leadership…
Added 5 mins ago
CO
Vice-President, Communications
CPA Ontario
Canada
- Full-time
Drive the development and delivery of external communications, cultivating strong relationships with the media and other external partners.
Added 5 mins ago
HR Generalist & Talent Acquisition Specialist
CMiC
Toronto, ON
…and Talent Acquisition - full-cycle recruitment, onboarding delivery, and building outsourcing and hiring processes. From there, the role will expand into Employee Lifecycle Management,…
Added 50 mins ago
ES
Senior Solution Architect
EPAM Systems
Toronto, ON
- Full-time
Working onsite with the client's business and technical stakeholders, you will shape practical solutions, guide delivery teams, and build trusted relationships. This high-visibility role…
Added 1 hour ago
LC
Supervisor, Production
Loblaw Companies Limited
Calgary, AB
- Full-time
…team within Operations and to ensure optimal customer service delivery and the needs of the staff and the organization are met. The Supervisor will lead efforts to integrate, standardize…
Added 1 hour ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Make a Difference. Lead with Purpose. Support the People Who Deliver Care.
Added 2 hours ago
AE
Environmental Scientist (Intermediate)
Associated Engineering
Regina, SK
- Full-time
…responsible for providing technical expertise, supporting project delivery including project management, and providing leadership and mentorship within multidisciplinary project…
Added 2 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
Lead the planning, execution, and delivery of global trade compliance initiatives, including process optimization, technology integration, and system enhancements.
Added 2 hours ago
AS
Sr. Applied Scientist - AWS Catalog, AWS Catalog
Amazon Science
Vancouver, BC
- Full-time
You lead design and delivery of scientifically complex components that are rarely revisited once shipped and that deliver measurable customer benefit. The problems are concrete: proving…
Added 2 hours ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
Plan, organize and lead a design team for new product development with adherence to Product Development Process, Husky Standards and Stage Gate. Responsibilities include estimating effort…
Added 2 hours ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
in absence of Culinary Expo, organize food orders at the kitchen pass or service window by table number, order type and destination so orders are ready for efficient delivery.
Added 2 hours ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
in absence of Culinary Expo, organize food orders at the kitchen pass or service window by table number, order type and destination so orders are ready for efficient delivery.
Added 2 hours ago
GE
Stage Bar Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
in absence of Culinary Expo, organize food orders at the kitchen pass or service window by table number, order type and destination so orders are ready for efficient delivery.
Added 3 hours ago
RS
Grounds Service Worker (On-Call)
Richmond School District No. 38
Richmond, BC
- Temporary
…School District strives to be “The Best Place to Learn and…

Chartright Air Group

Training Associate, Client Services

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Join a Team That’s Going Places.

Chartright Air Group is an innovator within the Canadian aviation industry, offering tailored private jet charter, turn-key aircraft management, aircraft maintenance and FBO services. Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in Canada.  

For over 35 years, we've built a reputation for safety, service excellence, and innovation. Our passionate team of enthusiastic aviation professionals thrive in a fast-paced, customer-driven environment where continuous improvement is encouraged and celebrated.

Role Overview: 

The Training Associate, Client Services is responsible for preparing and supporting client-facing Client Services and Operations employees to perform their roles confidently, consistently, and in alignment with Chartright’s client service and operational standards. This role delivers structured onboarding, job-specific and systems training, coaching, and ongoing knowledge reinforcement. Working closely with leaders and subject matter experts, the Training Associate helps ensure employees understand the full client journey, internal processes, service expectations, and quality standards required to deliver seamless support to aircraft owner-clients and other client stakeholders.

What You’ll Do

Deliver structured onboarding and job-specific training for new and existing client-facing Client Services and Operations employees.
Train client-facing employees on client service standards, client communication, portfolio support, internal workflows, and cross-functional coordination with Flight Coordination, Maintenance, Sales, Finance, and other stakeholders.
Provide hands-on instruction in required systems and tools, including Avianis, SalesForce, client portals, reporting tools, and Microsoft Office applications.
Use practical scenarios, shadowing, demonstrations, and guided practice to build role readiness.
Explain role responsibilities related to trip support, invoicing review, reporting, budget support, crew coordination, urgent situations, and client meetings.
Reinforce confidentiality, regulatory requirements, documentation standards, and professional communication expectations.
Assess training progress through observation, knowledge checks, practical exercises, and documented competency reviews.
Provide timely, constructive coaching and identify additional training or reinforcement needs.
Conduct follow-up training and refresher sessions to address performance trends, process changes, and recurring service issues.
Develop and maintain training plans, job aids, standard operating procedures, checklists, reference materials, and knowledge assessments.
Gather feedback and identify opportunities to improve training effectiveness, standardize workflows, and strengthen service consistency.
Maintain accurate training records and provide progress updates to Client Services leadership.
Lead or participate in related Client Services training, quality, and operational initiatives as assigned.

What You Bring

Post-secondary diploma or degree in Business, Aviation, Adult Education, Training and Development, Communications, or related field. An equivalent combination of education and relevant experience may be considered.
Three or more years of relevant experience in client services, aviation operations, training, onboarding, or a related environment.
Previous experience in client-facing, owner services, aviation operations, training, facilitation, or coaching job performance is strongly preferred.
Ideal candidates will have experience in both flight coordination and client relationship roles, with a strong understanding of the enterprise mindset needed to balance client needs, operational realities, and cross-functional business priorities.
Strong facilitation, coaching, and presentation skills, with the ability to explain complex operational information clearly and adapt training to different learning styles and experience levels.
Strong knowledge of client service practices and aviation operations, with the practical judgment required to train employees on routine responsibilities and complex service situations.
Clear, professional written and verbal communication, strong listening skills, and the ability to provide respectful, actionable feedback.
Strong observation, assessment, problem-solving, planning, documentation, time management, and relationship-building skills.
A calm, organized, patient, and professional approach, with the ability to manage multiple trainees and priorities in a fast-paced environment.
Proficiency in scheduling and operational software such as Avianis and SalesForce is preferred.
Advanced Microsoft Office skills, including Outlook, Word, PowerPoint, and Excel. Experience with learning management systems or other digital training tools is considered an asset.

Additional Requirements

Ability to work from Chartright’s Mississauga location (YYZ)
A valid Ontario driver’s license and Toronto Pearson Restricted Area Identity Card (RAIC) are considered assets but are not required.

Why Chartright?

Make an Impact : Help shape the future of a growing aviation company.
Be Part of a Winning Team : Work with talented professionals who value collaboration and excellence.
Drive Change : Contribute to our ongoing transformation and growth, using your unique skills to improve processes and deliver results.
Grow Your Career : Access opportunities for personal and professional development.
Competitive Benefits : Enjoy a competitive compensation package, including 100% company-paid extended health and dental coverage.
Employee Perks : We offer a variety of partnerships, offering discounts for employees and their families.
Plan Ahead : Benefit from our generous RRSP/DPSP matching program.

Our Values In Action

❤️ We Love What We Do

Passionate about aviation, we craft exceptional experiences with precision and pride.

🔍 We Explore with Intention

We are energized by the pursuit of better. With curiosity and purpose, we seek new ideas, challenge assumptions, and continuously improve how we serve our clients and each other.

🤝 We Are a Team

We are a coordinated and resourceful team that embraces a healthy debate culture, encouraging open dialogue and diverse perspectives.

🎯 We Are Client‑Driven

We strive to anticipate and exceed client expectations, internally and externally, delivering personalized, seamless journeys that create lasting impressions.

🌱 We Grow Together

We are committed to continuous growth - for our people and our organization. We invest in learning, embrace challenges as opportunities, and celebrate developing talent from within.

Diversity & Inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated. We welcome all applicants and encourage individuals who identify with any of the protected grounds under the human rights legislation to apply to any open role.

We are committed to fair and equitable hiring practices; our hiring and selection process is conducted in accordance with all employment legislation and the Human Rights Code of Canada. If you require accommodation during the hiring and selection process, please advise the recruiter or contact  HR@chartright.com . 

✈ Ready to take off with us? Apply today and help shape the future of aviation.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Deliver onboarding, role-specific training, coaching, and refresher sessions for client-facing Client Services and Operations employees, covering service standards, operational workflows, systems, and client support responsibilities. Assess and document employee competency, maintain training resources and records, and improve training effectiveness and service consistency in collaboration with leaders and subject matter experts.

Requirements

A post-secondary diploma or degree in Business, Aviation, Adult Education, Training and Development, Communications, or a related field is requested, with equivalent education and experience also considered. Candidates should have at least three years of relevant experience and strong facilitation, coaching, communication, aviation operations, and client service skills; Avianis, Salesforce, advanced Microsoft Office, and learning management system experience are advantageous.

Skills

Training Delivery
Onboarding
Facilitation
Coaching
Client Service
Aviation Operations
Communication
Training Assessment
Training Material Development
Process Improvement
Documentation
Problem-Solving
Time Management
Relationship Building
Avianis
Salesforce

Benefits

Extended Health Coverage
Dental Coverage
Employee Discounts
RRSP/DPSP Matching
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Aviation Operations
Training and Development
Employee Onboarding
Facilitation
Coaching
Client Communication
Portfolio Support
Flight Coordination
Aircraft Owner-Clients
Avianis
Salesforce
Client Portals
Reporting Tools
Microsoft Office
Outlook
Word
PowerPoint
Excel
Learning Management Systems
Standard Operating Procedures
Job Aids
Competency Reviews
Training Records
Confidentiality
Regulatory Requirements
Cross-Functional Coordination
Trip Support
Invoicing Review
Crew Coordination

Report this job