Find work in Canada.

343,920 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
SL
Apprenticeship Assistant
St. Lawrence College
Kingston, ON
- Full-time
Reporting to the Associate Director, Academic Operations and Scheduling, the incumbent provides academic support service for the apprenticeship and pre-apprenticeship programs in the School…
Added 4 mins ago
VH
Research Associate (Permanent Full-Time)
VHA Home HealthCare
Toronto, ON
- Full-time
As a member of VHA’s multidisciplinary research team, the Research Associate will further VHA’s vision to lead with science in the homecare sector. Working within an embedded research…
Added 4 mins ago
PC
Internal Audit Senior Associate
PwC Canada
Toronto, ON
- Full-time
As an Internal Audit Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. You will have the opportunity to work with…
Added 4 mins ago
T
Intraday Analyst - Moncton, NB - Tangerine (18-month contract)
Tangerine
Moncton, NB
- Contract
Monitor associate productivity, including average handle time and schedule adherence, identify sources of variance and initiate appropriate action when required.
Added 4 mins ago
SW
Part-Time Stock Associate - Stuart Weitzman
Stuart Weitzman
Halton Hills, ON
- Part-time
Added 4 mins ago
W
Associate Securitization
Winchesters
Toronto, ON
- $100,000 to $115,000 CAD / year
- Full-time
Associate, Capital Markets (CMHC Securitization)
Added 4 mins ago
CF
Manager, Venues & Client Experience
Cambridge Forums Inc.
Toronto, ON
- Full-time
Directly manage, coach, and support the Associate, Venues & Client Experience – setting priorities, providing feedback, and supporting their growth and development
Added 4 mins ago
R
Customer Service Associate
RONA
Blainville, QC
- Full-time
Added 4 mins ago
FL
Associate Lawyer
FRIC, LOWENSTEIN & CO. LLP
Calgary, AB
- Full-time
Added 7 mins ago
T
Customer Experience Associate
TD
AB
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 7 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 7 mins ago
TS
Business Development Representative
TD SYNNEX
Mississauga, ON
- Full-time
Prefer 3 to 5 years of relevant experience, with an associate's degree in business, marketing, or related fields preferred; high school diploma required.
Added 7 mins ago
MU
Administrative Manager
McGill University
ON
- Full-time
Reporting to the Associate Director Administration, the Administrative Manager is responsible for planning, developing and implementing business processes related to finance, human…
Added 7 mins ago
MU
Strategic Initiatives Analyst
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
…reporting and support on strategic files. Reporting to the Associate Director, Research Systems and Planning, the Analyst is a member of the Research Systems and Planning team and…
Added 7 mins ago
K
Stagiaire bilingue, gestionnaire associé(e) des ventes (4 mois)
Kenvue
Toronto, ON · Brossard, QC
- Full-time
Added 7 mins ago
GF
Customer Service Representative (Motivator) - Vaughan Milani and Highway 27
GoodLife Fitness
Vaughan, ON
- Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 7 mins ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Niagara-on-the-Lake, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 7 mins ago
SALES ASSOCIATE - CALL IT SPRING
The Aldo Group Inc / Le Groupe Aldo Inc.
Kelowna, BC
Added 7 mins ago
CI
Sales Associate
Carters Inc.
Grande Prairie, AB
- Part-time
As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them…
Added 7 mins ago
Associate Legal Counsel
CityofOttawa
Ottawa, ON
Added 7 mins ago
Customer Experience Associate - MacLeod Centre Branch, AB (18.75 hours/week)
Scotiabank
Calgary, AB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 7 mins ago
TT
Assistant Store Manager Winners - Cornwall
The TJX Companies, Inc.
Cornwall, ON
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 7 mins ago
TT
Assistant Store Manager HomeSense - Corbett Centre
The TJX Companies, Inc.
Fredericton, NB
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 7 mins ago
TT
Retail Store Associate Part-Time Seasonal Winners
The TJX Companies, Inc.
Midland, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 7 mins ago
TT
Retail Store Associate Temporary Part time Time Winners
The TJX Companies, Inc.
Dartmouth, NS
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.

Chartright Air Inc.

Training Associate, Client Services

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Join a Team That’s Going Places.

Chartright Air Group is an innovator within the Canadian aviation industry, offering tailored private jet charter, turn-key aircraft management, aircraft maintenance and FBO services. Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in Canada.

For over 35 years, we've built a reputation for safety, service excellence, and innovation. Our passionate team of enthusiastic aviation professionals thrive in a fast-paced, customer-driven environment where continuous improvement is encouraged and celebrated.

Role Overview:

The Training Associate, Client Services is responsible for preparing and supporting client-facing Client Services and Operations employees to perform their roles confidently, consistently, and in alignment with Chartright’s client service and operational standards. This role delivers structured onboarding, job-specific and systems training, coaching, and ongoing knowledge reinforcement. Working closely with leaders and subject matter experts, the Training Associate helps ensure employees understand the full client journey, internal processes, service expectations, and quality standards required to deliver seamless support to aircraft owner-clients and other client stakeholders.

What You’ll Do:

Deliver structured onboarding and job-specific training for new and existing client-facing Client Services and Operations employees.
Train client-facing employees on client service standards, client communication, portfolio support, internal workflows, and cross-functional coordination with Flight Coordination, Maintenance, Sales, Finance, and other stakeholders.
Provide hands-on instruction in required systems and tools, including Avianis, SalesForce, client portals, reporting tools, and Microsoft Office applications.
Use practical scenarios, shadowing, demonstrations, and guided practice to build role readiness.
Explain role responsibilities related to trip support, invoicing review, reporting, budget support, crew coordination, urgent situations, and client meetings.
Reinforce confidentiality, regulatory requirements, documentation standards, and professional communication expectations.
Assess training progress through observation, knowledge checks, practical exercises, and documented competency reviews.
Provide timely, constructive coaching and identify additional training or reinforcement needs.
Conduct follow-up training and refresher sessions to address performance trends, process changes, and recurring service issues.
Develop and maintain training plans, job aids, standard operating procedures, checklists, reference materials, and knowledge assessments.
Gather feedback and identify opportunities to improve training effectiveness, standardize workflows, and strengthen service consistency.
Maintain accurate training records and provide progress updates to Client Services leadership.
Lead or participate in related Client Services training, quality, and operational initiatives as assigned.

What You Bring:

Post-secondary diploma or degree in Business, Aviation, Adult Education, Training and Development, Communications, or related field. An equivalent combination of education and relevant experience may be considered.
Three or more years of relevant experience in client services, aviation operations, training, onboarding, or a related environment.
Previous experience in client-facing, owner services, aviation operations, training, facilitation, or coaching job performance is strongly preferred.
Ideal candidates will have experience in both flight coordination and client relationship roles, with a strong understanding of the enterprise mindset needed to balance client needs, operational realities, and cross-functional business priorities.
Strong facilitation, coaching, and presentation skills, with the ability to explain complex operational information clearly and adapt training to different learning styles and experience levels.
Strong knowledge of client service practices and aviation operations, with the practical judgment required to train employees on routine responsibilities and complex service situations.
Clear, professional written and verbal communication, strong listening skills, and the ability to provide respectful, actionable feedback.
Strong observation, assessment, problem-solving, planning, documentation, time management, and relationship-building skills.
A calm, organized, patient, and professional approach, with the ability to manage multiple trainees and priorities in a fast-paced environment.
Proficiency in scheduling and operational software such as Avianis and SalesForce is preferred.
Advanced Microsoft Office skills, including Outlook, Word, PowerPoint, and Excel. Experience with learning management systems or other digital training tools is considered an asset.

Additional Requirements:

Ability to work from Chartright’s Mississauga location (YYZ)
A valid Ontario driver’s license and Toronto Pearson Restricted Area Identity Card (RAIC) are considered assets but are not required.

Why Chartright?

Make an Impact: Help shape the future of a growing aviation company.
Be Part of a Winning Team: Work with talented professionals who value collaboration and excellence.
Drive Change: Contribute to our ongoing transformation and growth, using your unique skills to improve processes and deliver results.
Grow Your Career: Access opportunities for personal and professional development.
Competitive Benefits: Enjoy a competitive compensation package, including 100% company-paid extended health and dental coverage.
Employee Perks: We offer a variety of partnerships, offering discounts for employees and their families.
Plan Ahead: Benefit from our generous RRSP/DPSP matching program.

Our Values in Action:

❤️ We Love What We Do
Passionate about aviation, we craft exceptional experiences with precision and pride.

🔍 We Explore with Intention
We are energized by the pursuit of better. With curiosity and purpose, we seek new ideas, challenge assumptions, and continuously improve how we serve our clients and each other.

🤝 We Are a Team
We are a coordinated and resourceful team that embraces a healthy debate culture, encouraging open dialogue and diverse perspectives.

🎯 We Are Client‑Driven
We strive to anticipate and exceed client expectations, internally and externally, delivering personalized, seamless journeys that create lasting impressions.

🌱 We Grow Together
We are committed to continuous growth - for our people and our organization. We invest in learning, embrace challenges as opportunities, and celebrate developing talent from within.

Diversity & Inclusion:

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated. We welcome all applicants and encourage individuals who identify with any of the protected grounds under the human rights legislation to apply to any open role.

We are committed to fair and equitable hiring practices; our hiring and selection process is conducted in accordance with all employment legislation and the Human Rights Code of Canada. If you require accommodation during the hiring and selection process, please advise the recruiter or contact HR@chartright.com. 

✈Ready to take off with us? Apply today and help shape the future of aviation.
We thank all applicants for their interest. Only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Training Associate is responsible for delivering structured onboarding and job-specific training to client-facing and operations staff to ensure alignment with company standards. They will also develop training materials, assess employee competency, and provide ongoing coaching to support operational excellence.

Requirements

Candidates must possess a post-secondary diploma or degree in a relevant field and at least three years of experience in client services, aviation operations, or training. Strong facilitation, communication, and technical skills in software like Avianis and Salesforce are required.

Skills

Training delivery
Onboarding
Client services
Aviation operations
Facilitation
Coaching
Avianis
SalesForce
Microsoft Office
Communication
Problem-solving
Documentation
Time management
Relationship-building
Operational standards
Instructional design

Benefits

Extended health coverage
Dental coverage
RRSP matching program
DPSP matching program
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Aviation
Training Associate
Client Services
Onboarding
Avianis
SalesForce
Operations
Instructional Design
Coaching
Facilitation
Standard Operating Procedures
Professional Development
Customer Service
Microsoft Office
Reporting
Budget Support
Crew Coordination
Regulatory Requirements
Competency Assessment
Learning Management Systems
Business
Adult Education
Communications
Private Jet Charter
Aircraft Management
FBO Services
Quality Assurance
Stakeholder Management
Performance Management
Process Improvement

Report this job