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Added 1 hour ago
MS
Product Manager – Workplace Platforms - Assistant Vice President
Morgan Stanley
Calgary, AB
- Full-time
…around equity compensation for private clients. As a Product Manager, you will be responsible for contributing to the strategy to deliver a differentiated experience for users of our…
Added 1 hour ago
LH
2600002781 - Manager Medical Affairs
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Internship
Lakeridge Health is seeking a dynamic, strategic and collaborative Manager, Medical Affairs to lead the operations, programs and services that support roughly 1,000 credentialed staff…
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…development, project execution, reporting and analytics, and information management practices. The role serves as a key liaison between Information Technology and service areas to ensure…
Added 1 hour ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Plan and recommend information technology changes and or enhancements to the City’s software, applications, and databases to address specific problems or business requirements.
Added 1 hour ago
K
Resource Management Administrator
KPMG
ON · Toronto, Ontario
- Full-time
…Resource Managers and internal stakeholders to maintain reliable information, support scheduling activities, review resourcing data, and flag issues that may require…
Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
IM
Relationship Manager
Ingram Micro
Field, BC
- Full-time
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the…
Added 2 hours ago
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Operations Specialist - Winnipeg Canada
Agoda
Winnipeg, MB
- Full-time
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build…
Added 3 hours ago
MS
Product Manager – Workplace Platforms - Assistant Vice President
Morgan Stanley
Calgary, AB
- Full-time
…around equity compensation for private clients. As a Product Manager, you will be responsible for contributing to the strategy to deliver a differentiated experience for users of our…
Added 3 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 3 hours ago
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
Added 3 hours ago
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
Added 3 hours ago
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Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
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- Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 3 hours ago
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Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
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Added 3 hours ago
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Added 3 hours ago
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Added 3 hours ago
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Regional Hub Business Manager
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Shelburne, NS · OCWA - Shelburne WWT
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…and services and ensure the delivery of current and accurate information and specialized…
Added 3 hours ago
UO
ERP Change Management and Training Specialist
University of Waterloo
Waterloo, ON
- Full-time
Serves as a key point of coordination with the Senior External Project Manager, Internal Project Manager & Change Management Lead, Faculty Engagement Lead, University Relations,…
Added 3 hours ago
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Total Rewards: Benefits/Incentive Information
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Trade Compliance Program Manager
Husky Technologies
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Added 3 hours ago
NC
Family Courtworker
Native Counselling Services of Alberta
Red Deer, AB
- Up to $49,980 CAD / year
Good working knowledge of computers and information technology.
Added 3 hours ago
NC
Housing Outreach Worker
Native Counselling Services of Alberta
Edmonton, AB
- Up to $50,000 CAD / year
Good working knowledge of computers and information technology.

Chartwell

Administrator ERP System

7070 Derrycrest Drive, Mississauga, ON, L5W 0G5, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 19, 2026
Experience: 3+ years progressive Information Systems experience working with ERP implementations and support.
Posting language: English
Posted: Oct 20, 2026

Original job description

Job Location: Mississauga

Complexity and Scope of the position:

Reporting to the Director Information Systems, ERP this role will provide business process and technical support in the configuration and management of Chartwell’s ERP portfolio. They will ensure that our systems function as expected and meet end-users needs. The incumbent will be a strong and valued business partner to the Finance and Accounting teams and the Business owners of our various ERP applications. The portfolio includes but is not limited to.

Seniors Housing
General Ledger
Accounts Payable
Accounts Receivable
Asset Management
Point of Sale/Restaurant Management Systems
Customer Relationship Manager
Maintenance
Resident & Unit Management
Electronic Health Record
Reporting & Analytics
Employee expenses

The Systems Administrator, ERP is a trusted and valued resource for all Chartwell ERP end-users and possesses a superior customer service mindset. Equally important is their strict adherence to IT general controls and Chartwell policies and procedures. They will deliver support to end users in the organization about how to use ERP software efficiently and effectively fulfilling business objectives. This includes troubleshooting of ERP software issues raised by internal users from key business units.

Key Activities:

The System Administrator, ERP must.

Provide technical help, support, and management of the incident and request workflow for all ERP systems, ensuring best practices are being followed.
Review, troubleshoot, resolve and/or escalate system errors and issues to the system vendor when necessary.
Perform user access and role provisioning related tasks.
Assist in development of standard reports for ongoing customer needs.
Provide support when needed to project teams during upgrades and enhancements.
Follow strict adherence to documentation standards for all incidents.
Follow strict adherence to all IT general controls, supporting compliance reporting and directly participating in a disciplined incident management framework.
Follow IT Service Management and Asset Management best practices, following operating procedures, adhering to standards of quality (process and product)
Develop SOP's and documentation and ensure existing documentation is up to date and organized.
Participate in rotational standby/on-call duties as needed.
Perform administrative tasks as required.
Stay abreast of emerging technologies.

Skills & Abilities:

Proven knowledge in SQL scripting.
Proven knowledge of and experience with ERP software and database structure.
Manage application maintenance (coordinating patching, patching cycles, maintenance downtime, performance with ERP software) and administration tasks.
Ability to collaborate with internal stakeholders to provide support for applications and implementation / enhancement projects.
Manage all Service Requests (SR) related to ERP applications.
Provide ongoing support and troubleshooting, root cause analysis, and problem management.
Excellent creative and analytical skills
The ability to work independently, to be proactive and self-sufficient.
Effective communication skills that include strong written, oral and presentation abilities.
Self-motivated, creative and innovative with the resources at hand.
Strong team player.

Qualifications:

Experience:

3+ years progressive Information Systems experience working with ERP implementations and support.
Experience with Yard ERP software is considered an asset.
Full cycle accounting experience is considered and asset.
A working knowledge of Customer Relationship Management processes is considered and asset.
A working knowledge of Electronic Health Record processes is considered and asset.
Experience in the seniors housing, health care or real estate sector and/or multi-site enterprise is considered an asset.

Education:

College or University degree in Computer Science, Management Information Systems, Software Administration or equivalent.
ITIL certification or applied knowledge is considered an asset.

Special Requirements

Availability to work non-standard hours and be flexible concerning workdays.
Irregular work hours required during peak deliverable periods.
Occasional travel to corporate offices and/or residence locations.

Direct Reports

None

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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More about this job

Responsibilities

The System Administrator will provide technical support, configuration, and management for the company's ERP portfolio while ensuring system functionality and end-user needs are met. They are responsible for troubleshooting issues, managing incident workflows, and maintaining strict adherence to IT controls and documentation standards.

Requirements

Candidates must have at least 3 years of progressive experience in Information Systems with ERP implementations and support. A college or university degree in Computer Science, Management Information Systems, or a related field is required.

Skills

ERP software
SQL scripting
Database structure
Application maintenance
Incident management
Troubleshooting
Root cause analysis
Problem management
User access provisioning
IT general controls
SOP development
Customer service
Analytical skills
Communication skills
Project support

Visa sponsorship

Not detected in the job text

Keywords

ERP
SQL
Database
Information Systems
Incident Management
ITIL
SOP
Accounting
Electronic Health Record
Asset Management
Reporting
Analytics
Troubleshooting
System Administration
Compliance
Infrastructure
Software Administration
Yard ERP
Technical Support

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