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Added 2 mins ago
CG
Manager, Growth Enablement – Account Management
Compass Group Canada
Mississauga, ON
- Full-time
The Manager, Growth Enablement – Account Management partners with the Senior Director, Growth Enablement in translating Account Management priorities into practical strategies, tools, and…
Added 2 mins ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Burlington, ON
- $40,000 to $90,000 CAD / year
- Full-time
Burlington Memorial Gardens and Bayview Cemetery, located in Burlington, ON is currently recruiting a full-time Pre-Planning Sales Representative to join our Sales Office.
Added 2 mins ago
HT
Maitre d'Hôtel sénior (H/F)
Hôtel Travelodge Québec
Quebec, QC
- Full-time
Reporting to the General Manager, the Restaurant and Banquet Director is responsible for overseeing the overall operations of the restaurant, bar, and banquet services.
Added 33 mins ago
Vice President, Sales & Marketing
ASSA ABLOY
Montreal, QC · Lachine, Queb
Reporting to the President, Direct Business Canada, you’ll directly lead the Sales Directors and Director, Marketing, setting clear priorities and accountability for results. You’ll partner…
Added 33 mins ago
TT
Adjoint(e) éditorial(e) et commercial(e) - Langues Secondes/Editorial and Commercial Assistant, Second Languages
TC Transcontinental
Montreal, QC
- Full-time
Reporting to the Senior Director, the incumbent’s primary responsibility will be to support the Director and the team with various editorial and sales-related tasks within the division.
Added 33 mins ago
C
Incident Response Manager
Cvent
Virtual, UNAVAILABLE
- Full-time
…Hospitality Cloud. This role reports directly to the Senior Director of Retention & Incident Command and serves as the project manager and primary liaison between Client Services,…
Added 48 mins ago
B|
Experts, service-conseil | Client Success Experts
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
(Account Manager, Senior Account Manager, Account Supervisor, Client Success Specialist, Customer Success Manager, Account Director, Senior Project Manager, Product Lead, etc.)
Added 48 mins ago
R
Senior Consultant, Technical - SR&ED
Ryan
Mississauga, ON
- Full-time
Must have excellent organization and time management skills, strong communication skills, and willingness to learn and be a team player · Valid driver’s license required
Added 48 mins ago
R
Manager, Scientific Research and Experimental Development
Ryan
Toronto, ON
- Full-time
Must have excellent organization and time management skills, strong communication skills, and willingness to learn and be a team player · Valid driver’s license required
Added 48 mins ago
C
Corporate General Manager
Chartwell
Mississauga, ON
- Full-time
Ensure that all resident/family/staff/community concerns are addressed immediately and directed to Director, Operations & Sales (DOS)
Added 48 mins ago
LA
Product Engineer
Logistics Alliance
ON · Mississauga, Ontario
- Full-time
…them. You'll take a problem from an operations, finance or sales team, figure out what they actually need, and ship a working solution. You'll do that mostly by directing AI coding agents…
Added 1 hour ago
Director, Deal Desk
Varicent
Vancouver, BC
As Director, Deal Desk, you will lead and scale Varicent's Deal Desk function, serving as the central authority for deal governance, pricing operations, quote-to-booking processes, and…
Added 1 hour ago
CS
VP Capital Partnerships & Syndication (Vancouver)
Cameron Stephens
Toronto, ON
- Full-time
Take over and grow CSMC’s existing Western Canada investor book, including relationships transitioned from the former SVP & Managing Director, Western Canada
Added 1 hour ago
PH
Territory Sales Representative
Promoveo Health
Toronto, ON
- Full-time
As a Dental Sales Representatives, you will own a defined book of approximately 120 targeted accounts within your assigned metro territory. You will deliver 8 in-practice visits per day,…
Added 1 hour ago
PA
Vice President of Sales
Permasearch, a TPI Company
Toronto, ON · Greater Toronto Area, Canada
- $120,000 to $200,000 CAD / year
- Full-time
10+ years of progressive sales experience, including 5+ years managing or leading sales teams (title awarded as Director or VP based on depth of experience).
Added 2 hours ago
C
Director Supply Chain Strategy
Ciena
Ottawa, ON
- Full-time
The Director, Global Supply Chain Strategy & Architecture is responsible for defining the long-term strategy and future-state architecture of the global Supply Chain organization.
Added 2 hours ago
OF
Director of Finance
Osborne Financial Search
Mississauga, ON
- Full-time
Director of Finance | Building Products Manufacturer | Mississauga, ON (On-site)
Added 2 hours ago
Lead Service/Experience Designer
NTT DATA Services
Halifax, NS
…in practice and delivery responsibilities. Own responses to sales opportunities for service design, crafting compelling proposals that demonstrate our unique value proposition in…
Added 2 hours ago
IF
Sales Associate, Investments individual Savings and Retirement (Vancouver)
iA Financial Group
Vancouver, BC
- Full-time
Work in close collaboration with your territory Sales Director in developing a business plan to achieve sales objectives.
Added 2 hours ago
H
Director, Customer Success
HighlightTA
Remote, Canada
- $184,714 to $225,762 CAD / year
- Full-time
- Remote
As Director, Customer Success, you’ll play a key role in shaping how Zipline delivers exceptional customer experiences while driving retention and growth. We’re looking for a seasoned…
Added 2 hours ago
Director, Sales Operations
Molson Coors
Toronto, ON
In the role of Director, Sales Operations, working in Toronto, Ontario, you will be part of the Canadian Commercial Leadership Team. You will lead the strategic alignment of sales…
Added 2 hours ago
A
Director, Conference Services and Catering
AccorHotel
Lake Louise, AB
- Full-time
Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:
Added 2 hours ago
A
Security Transformation Associate Director
Accenture
Vancouver, BC
- Full-time
· Experience leading business development and sales capture efforts
Added 3 hours ago
OS
Manager, Membership Services
Ottawa Senators
Ottawa, ON · Kanata, Ontario
- Full-time
Reporting into the Director of Membership Services, the Manager of membership services with Senators Sports & Entertainment is a manager role, responsible for generating revenue through the…
Added 3 hours ago
AW
Portfolio Manager -Agency
Arterra Wines Canada
Mississauga, ON
- Full-time
…Agency Wine Portfolio. This position will report directly to the Director, Agency…

Chartwell

Corporate General Manager

7070 Derrycrest Drive, Mississauga, ON, L5W 0G5, Canada

Full-time

Apply on hcrw.fa.us2.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

The Opportunity

To fill a vacancy in the General Manager’s role within a property on a short term basis. To provide a degree of stability to resident, staff and community.

Key Accountabilities

Resident Relations:

Ensure the provision of a safe, secure environment for all residents. Comply with all levels of legislation.
The residents’ well-being and comfort is a prime importance and he/she is responsible for identifying decision making points in reference to operations to ensure that the property continues to meet the Company’s expectations for a successful and profitable Retirement Residence.
Ensure that quality care, resident life safety and services to residents are maintained
Ensure that all resident/family/staff/community concerns are addressed immediately and directed to Director, Operations & Sales (DOS)
Ensure that all regulatory inspection reports are reported to DOS/Senior DOS

Leadership:

Lead Marketing Management Operations Meetings and provide reports to the DOS/Senior DOS
Represents Management at regular council meetings as required, reviews minutes and responds to requests as required
Gather identify and decision points in regards to the operations of the property to report to DOS
Ensure that a solid foundation of day to day operations is maintained

Budget & Financial:

Implement, evaluate and control payroll information practices for the Home to ensure that policies are administered fairly and interpreted correctly by all staff.
Administering Petty Cash funds and credit card reconciliation for the Home. Keep records as per the Company’s policy and procedure. Submit the petty cash vouchers monthly to Head Office.
Ensure the continuum of AP adhering to the P&P
Ensure the continuum of AR adhering to the P&P

Marketing & Occupancy:

Responsible for monitoring the occupancy of the property on a daily basis
Responsible for the implementation of programs to attract and retain residents.
Responsible for personal visits in absence of Sales Consultant/CRM
Responsible for completing RTA/CHIP agreements in accordance to company P&P

Regulatory Compliance:

Make available to Head Office all necessary reports on a timely basis. All reports, letters or dealings with any town officials e.g. Health Inspections, Fire Reports, Building Inspections or any matter as deemed the responsibility of the Parent Company.

Operational and Administrative Systems:

Act as a support to staff in the area of human resources or labor relations and reports any difficulties to their DOS
Report all incidents that require disciplinary action, including suspension and termination, to their DOS
Report all major deficiencies to the physical plant or any emergencies to their DOS
Must be familiar with CSH P&P and direct any non-compliance to DOS
Must be familiar with RHRA and work in compliance with the regulations

Other:

Must understand the lines of authority, flexibility and communications within the Company and use them effectively to meet his/her responsibilities
Demonstrate accountability for her/his own actions
Aware of employee and supervisor’s responsibilities and follow all health and safety policies and procedures.
Work safely to reduce the risk of injury to self, co-workers, and residents.
Be alert to, remedy, and promptly report all actual or potentially hazardous situations.
Wear personal protective equipment (or clothing) as required by task, MSDS, or home policy.
Conduct themselves in accordance with employee conduct policy while living on site.

Qualifications

This component identifies the skills required to perform the job competently including education, experience, knowledge, interpersonal skills, communication, contacts, problem solving, judgement, etc.

Education:

Graduate of a certificate/diploma or degree in nursing, social work, gerontology, hospitality or business.

Experience:

Has a minimum of two (2) years relevant experience in the retirement operations or hospitality operations industry.
Experience in progressively responsible roles where he/she has demonstrated ability in leadership, interpersonal skills, operations, and customer service.

Skills & Abilities:

Demonstrate that he/she is self-directed, accountable, ability to identify and report issues and has proven leader skills.

Working Conditions

Must be able to participate in extensive travel across Ontario and live on site at the retirement residence at which they are assigned
Must adhere to confidentially, privacy and conduct procedures while living in the property
When not assigned to a property, expectation will be to work at corporate office and provide support as assigned
Flexible hours of work

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Apply on hcrw.fa.us2.oraclecloud.com About employer

More about this job

Responsibilities

The General Manager is responsible for overseeing daily operations, ensuring resident safety, and maintaining high standards of care and service within a retirement residence. They also manage financial performance, marketing efforts, and regulatory compliance while providing leadership to staff and support to the corporate office.

Requirements

Candidates must possess a degree or diploma in nursing, social work, gerontology, hospitality, or business, along with at least two years of relevant experience in retirement or hospitality operations. Strong leadership, interpersonal, and operational skills are essential, as is the ability to travel extensively and live on-site.

Skills

Operations management
Leadership
Financial management
Resident relations
Marketing
Regulatory compliance
Human resources
Budgeting
Payroll administration
Customer service
Strategic planning
Conflict resolution
Health and safety
Reporting
Occupancy management

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Retirement Residence
Operations Management
Resident Relations
Financial Reporting
Payroll
Occupancy Management
Regulatory Compliance
Human Resources
Health and Safety
Marketing
Hospitality
Gerontology
Nursing
Social Work
Budgeting
Petty Cash
AP/AR
Leadership
Customer Service
Corporate Support
Property Management
Policy and Procedure
Incident Reporting
Staff Supervision

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Work requirements

Jobs in Canada