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Chartwell

Food Services Manager

15 Fraser St, Cambridge, ON, N1S 1P5, Canada

Full-time

Apply on hcrw.fa.us2.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 13, 2026

Original job description

The Opportunity

Are you passionate about creating exceptional dining experiences for seniors? As a Food Service Manager at Chartwell, you will lead a dedicated team to deliver high-quality meals and outstanding service. In this role, you’ll be responsible for overseeing food services operations, menu planning, team management, and compliance with food safety standards - all to ensure our residents enjoy every meal in a warm and welcoming environment.

What You’ll Do

Lead the planning and execution of daily and special event menus that meet individual dietary needs
Foster strong relationships with residents and families to enhance satisfaction and resolve concerns
Supervise and develop food services staff, including hiring, training, and performance management
Prepare and manage departmental budgets, optimize purchasing, and monitor food and labour costs
Ensure compliance with Chartwell’s policies and relevant provincial and health regulations
Collaborate with suppliers and corporate partners to maintain high standards of food service
Serve as a key member of the management team, contributing to strategic decisions and operational success
Rotate as the Manager on Duty for weekend coverage as needed

What You’ll Bring

Minimum two years of supervisory experience in food service (retirement, healthcare, or hospitality)
At least one year of front-of-house and customer service experience
Post-secondary diploma in Food & Beverage Management or equivalent; chef qualifications and Food Service Supervisor certification preferred
Strong leadership, communication, and conflict resolution skills
Highly organized with strong time management abilities
Experience with budgeting, purchasing, and scheduling
Computer literate, including Microsoft Word and Excel
Knowledge of food safety regulations, special diets, and local suppliers is an asset
Familiarity with the local community and supplier networks is beneficial
Valid Driver’s License, or reliable means of transportation

What We Offer

A safe, inclusive workplace where you’re supported and appreciated
Competitive compensation and benefits
Opportunities for leadership development and career growth
A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

Ability to work flexible hours including some evenings and weekends
Must be prepared to respond to emergency situations
Some local travel may be required
Comfort using AI and other digital platform systems and tools to support daily work
Clear Criminal Background Check, VSS and TB Test where required

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Apply on hcrw.fa.us2.oraclecloud.com About employer

More about this job

Responsibilities

The Food Service Manager oversees daily food operations, menu planning, and team management to ensure high-quality dining experiences for residents. They are also responsible for managing departmental budgets, maintaining food safety compliance, and fostering positive relationships with residents and families.

Requirements

Candidates must have at least two years of supervisory experience in food service and a post-secondary diploma in Food & Beverage Management or equivalent. Strong leadership, organizational skills, and proficiency in Microsoft Office are required, along with the ability to work flexible hours.

Skills

Food service management
Menu planning
Team leadership
Budgeting
Purchasing
Staff training
Performance management
Customer service
Conflict resolution
Food safety compliance
Time management
Microsoft Word
Microsoft Excel
Scheduling
Communication skills

Benefits

Competitive compensation
Leadership development
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Food Service Manager
Retirement Residence
Menu Planning
Budgeting
Purchasing
Staff Supervision
Food Safety
Healthcare
Hospitality
Performance Management
Scheduling
Microsoft Word
Microsoft Excel
Customer Service
Conflict Resolution
Dietary Needs
Regulatory Compliance
Leadership
Time Management
Inventory Management

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