Housekeeping Supervisor

Housekeeping Supervisor 

The Opportunity 

Are you an experienced leader with a passion for creating clean, safe, and welcoming environments? As a Housekeeping Supervisor at Chartwell, you’ll lead a team that ensures our residence is a place residents are proud to call home. You’ll oversee cleaning schedules, supplies, and team performance while delivering excellent service to residents, families, and visitors. 

What You’ll Do 

• Supervise, schedule, and train housekeeping staff to ensure consistent, high-quality service 

• Oversee cleaning routines for resident suites and shared areas 

• Monitor supplies and source quality products while staying within budget 

• Respond to resident and family concerns, escalating as appropriate 

• Ensure compliance with health, safety, and confidentiality standards 

• Participate in the Resident Council and support team collaboration 

• Provide regular feedback to the General Manager on service quality and resident satisfaction 

What You’ll Bring 

• Secondary school diploma (Grade 12) or equivalent required 

• Previous supervisory experience in housekeeping, including hiring, training, and scheduling 

• Strong organizational and multitasking skills; ability to lead by example 

• Effective communication and conflict resolution skills 

• Computer literacy and comfort with basic operational systems 

• WHMIS, First Aid & CPR, and Occupational Health & Safety certification are assets 

• Comfortable working both independently and collaboratively in a team 

What We Offer 

• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents 

• Competitive compensation and benefits package  

• Opportunities for leadership development and career growth  

• A safe, inclusive workplace where you’re supported and appreciated  

Additional Requirements 

• Must be available for flexible shifts, including weekends and evenings 

• Physically capable of standing for long periods and lifting/carrying items 

• Must be prepared to respond to emergency situations 

• Comfortable using AI and other digital platform systems and tools to support daily work  

• Clear Criminal Background Check, VSS and TB Test where required