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Chartwell

Lifestyle & Programs Manager

100 Caroline Street South, Waterloo, ON, N2L 1X5, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 18, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

The Opportunity

As a Lifestyle and Programs Supervisor at Chartwell, reporting to the Lifestyle and Programs Manager, you’ll coordinate the day-to-day delivery of meaningful programs that reflect residents’ interests and the six dimensions of wellness. You’ll work directly with residents while guiding activity aides and volunteers, supporting safe program delivery, and helping the Manager maintain an engaging calendar.

What You’ll Do

Coordinate programs across the six dimensions of wellness

Prepare program calendars, newsletters, events, outings, and resident communications

Assign work and guide, orient, and train activity aides and volunteers

Build resident relationships, respond to concerns, and escalate significant issues

Coordinate volunteers and community partners to expand program opportunities

Monitor program safety, participation, quality, risks, and improvement opportunities

What You’ll Bring

Post-secondary education in recreation, gerontology, social work, or relevant experience

One to three years of experience in retirement living, long-term care, or healthcare

Experience coordinating programs and guiding employees or volunteers

Understanding of aging and respect for residents’ backgrounds, interests, and abilities

Strong planning, communication, service, computer, and community-relations skills

What We Offer

A safe, inclusive workplace where you’re supported and appreciated

Competitive compensation and benefits

Opportunities for leadership development and career growth

A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

Ability to work flexible hours as needed

Physical ability to meet job demands, including standing, bending, pushing, and pulling for extended periods, and operating cleaning equipment

Preparedness to respond to emergency situations

Clear Criminal Background Check, VSS and TB Test where required

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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More about this job

Responsibilities

The Lifestyle and Programs Manager coordinates the daily delivery of wellness programs and manages the activity calendar for residents. They are responsible for guiding activity aides and volunteers while building strong relationships with residents and community partners.

Requirements

Candidates must have post-secondary education in recreation, gerontology, or social work, along with one to three years of experience in retirement or long-term care. The role requires strong planning and communication skills, as well as the physical ability to perform job duties on-site.

Skills

Program coordination
Gerontology
Social work
Recreation planning
Staff supervision
Volunteer management
Resident relations
Event planning
Communication skills
Community relations
Safety monitoring
Risk management
Computer literacy
Leadership

Benefits

Competitive compensation
Leadership development
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Lifestyle and Programs
Retirement Living
Long-term Care
Wellness
Recreation
Gerontology
Social Work
Activity Coordination
Volunteer Management
Event Planning
Community Relations
Resident Care
Leadership
Risk Management
Safety Compliance

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