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Chartwell

Sales Consultant

1700 Essex County Road 22 #22, Belle River, ON, N8L 1G8, Canada

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

The Opportunity

Are you passionate about helping seniors find the right place to call home? Chartwell is looking for a Sales Consultant / Retirement Living Consultant to guide prospective residents and their families through a supportive and informative decision-making journey. In this key role, you’ll drive occupancy, build strong community relationships, and contribute to a warm and welcoming environment for residents.

What You’ll Do

Lead the end-to-end sales process from inquiry to move-in, ensuring timely follow-up and high conversion rates
Maintain accurate prospect records in Yardi CRM and use insights to guide sales priorities
Build and nurture referral networks and community partnerships to generate leads
Represent Chartwell at events to increase visibility and drive local engagement
Collaborate with internal teams to ensure a smooth and welcoming resident experience
Partner with Marketing on promotional events and materials
Contribute to leadership meetings, strategic planning, and participate in Manager on Duty rotation

What You’ll Bring

Proven sales ability with a consultative approach
Experience in a senior living or service-focused environment is an asset
Experience using CRM systems (Yardi preferred)
Excellent communication and relationship-building skills
Highly organized with the ability to multi-task and meet timelines
Customer-focused, empathetic, and professional in all interactions
Computer literate, including Microsoft Word and Excel
Knowledge of the local community and surrounding area is a plus
Valid Driver’s License, or reliable means of transportation

What We Offer

A safe, inclusive workplace where you’re supported and appreciated
Competitive compensation and benefits
Opportunities for leadership development and career growth
A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

Ability to work flexible hours including some evenings and weekends
Criminal Reference Check
Some local travel may be required
Comfortable using AI and other digital platform systems and tools to support daily work

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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More about this job

Responsibilities

The Sales Consultant will lead the end-to-end sales process from inquiry to move-in while building strong community relationships to drive occupancy. They will also collaborate with internal teams and marketing to ensure a welcoming resident experience and participate in strategic planning.

Requirements

Candidates should have proven sales experience, preferably in a senior living or service-focused environment, and proficiency with CRM systems like Yardi. Strong communication skills, organizational abilities, and a valid driver's license are required for this role.

Skills

Sales
Consultative selling
CRM management
Yardi
Relationship building
Communication
Lead generation
Event planning
Customer service
Microsoft Word
Microsoft Excel
Time management
Multi-tasking
Strategic planning

Benefits

Competitive compensation
Leadership development
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Sales Consultant
Retirement Living
Yardi
CRM
Lead Generation
Occupancy
Community Partnerships
Consultative Sales
Customer Experience
Strategic Planning
Microsoft Office
Event Coordination
Senior Care
Relationship Management
Communication Skills
Multi-tasking
Professionalism
Empathy
Digital Platforms
AI Tools

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