Find work in Canada.

328,179 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 4 days ago
Vice President, Operations
Safehaven
Toronto, ON
$186,000 to $215,000 CAD / year
Full-time
Reporting directly to the President and Chief Executive Officer (CEO), the Vice President, Operations is responsible for ensuring the efficient, effective and safe delivery of high-quality…
Added 16 days ago
Vice President – Operations Central Zone
Canadian College of Health Leaders - Northwestern Ontario Chapter
Halifax, NS
Full-time
The Vice President of Operations and the Zone Medical Lead jointly establish plans for the effective and efficient implementation, operationalization, management, and monitoring of…
Added 16 days ago
Vice President - Operations Central Zone
Nova Scotia Health Authority
Halifax, NS
$250,016 to $312,519 CAD / year
Full-time
The Vice President of Operations and the Zone Medical Lead jointly establish plans for the effective and efficient implementation, operationalization, management, and monitoring of…
Added 4 months ago
Vice President, Operations, Ontario
WELL Health Diagnostic Centres
Toronto, Ontario
Full-time
Job Description: Vice President, Operations, Ontario.
Added 23 days ago
Vice President, Retail Operations
Specsavers
Burnaby, BC
Full-time
Reporting to the Director of Central Operations, the Vice President, Retail Operations will play a pivotal role in driving store performance and customer experience across Canada.
Added 24 days ago
Vice President, Retail Operations - Burnaby, BC
Specsavers
Burnaby, BC
Reporting to the Director of Central Operations, the Vice President, Retail Operations will play a pivotal role in driving store performance and customer experience across Canada.
Added 4 days ago
Vice President, Product Management
Sitero
Mississauga, ON
Full-time
Sitero is seeking a strategic, execution-oriented Vice President of Product Management to lead the product vision and roadmap across our growing portfolio of eClinical and eCompliance…
Added 1 month ago
Vice President of Quality
AtomVie Global Radiopharma Inc.
Hamilton, ON
Full-time
By working with the CEO, the Vice President Quality will develop, implement and maintain quality standards across the company in support of clinical and commercial manufacturing of drug…
Added 5 days ago
Vice President, Product Management
Sitero LLC
Mississauga, ON
Full-time
Sitero is seeking a strategic, execution-oriented Vice President of Product Management to lead the product vision and roadmap across our growing portfolio of eClinical and eCompliance…
Added 2 months ago
Vice President Foundation - St. Joseph's Hospital
BayCare Health System
St. Joseph's, Newfoundland and Labrador · St Josephs, NL
Full-time
…hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a…
Added 1 month ago
Vice President of Wellness & Innovation
Gallaher Signature Living
Windsor, ON
Full-time
The Vice President of Wellness & Innovation serves as Gallaher Signature Living's regional clinical nursing leader for all communities and is responsible for enterprise-wide oversight of…
Added 2 days ago
Vice President, Data, Analytics & AI
Sienna Senior Living
Markham, ON
Full-time
The Vice President, Data Analytics & Artificial Intelligence will be accountable for the organization's enterprise data platform, BI ecosystem, AI strategy, governance framework, and data…
Added 1 month ago
Director, Clinical Lead, Capital Projects
Provincial Health Services Authority
Burnaby, BC
Full-time
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at…
Added 3 months ago
Clinical Services Manager, Ontario East
CareRx Corporation
Toronto, Ontario · Ontario
Full-time
Reporting to the Vice President, Clinical Services, the Clinical Services Manager is responsible for the oversight of Clinical Services team in Ontario East.
Added 4 months ago
Assistant Athletic Therapist, Raptors 905
Argonauts Holdings Limited Partnership
Toronto, ON · Paramount Fine Foods Centre
Full-time
The successful candidate will be directly involved in the management and operations of player health and performance. They will report directly to and coordinate with the Raptors 905 Head…
Added 1 month ago
Sr. Director Ontario Operations & Sales- ON West
Chartwell
Mississauga, ON
Full-time
The role of the Senior Director, Operations & Sales, (the “Senior Director”) is to support the Vice-President, Operations & Sales (the ‘Platform Lead’) to meet/exceed the key deliverables…
Added 1 month ago
Sr. Director Operations & Sales- ON East
Chartwell
Mississauga, ON
Full-time
The role of the Senior Director, Operations & Sales, (the “Senior Director”) is to support the Vice-President, Operations & Sales (the ‘Platform Lead’) to meet/exceed the key deliverables…
Added 3 days ago
Sr. Director, Pharmacy Services and Virtual Care
Loblaw Companies Limited
Toronto, ON
Full-time
You will be responsible for enabling the launch and ongoing success of our Pharmacy Services programs. You will lead the development and execution of the go-to-market strategy and ongoing…
Added 1 month ago
Director, Research, Academic and Medical Affairs - Full Time Temporary (Approx. 12 Months) - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
Full-time
This key leadership position partners with and reports to the Chief of Staff and the Vice President, Medical Operations. The position also partners with the Vice-President & Chief Financial…
Added 12 days ago
Senior Director, Supportive Housing Programs and Community Transitions (2026-347-CC)
WoodGreen Community Services
Toronto, ON
Full-time
This position is accountable to the Vice President, Community Care Unit, and is responsible for the Supportive Housing Programs within WoodGreen Community Services as well as reporting to…
Added 16 days ago
Senior Director, Supportive Housing Programs and Community Transitions (2026-347-CC)
WoodGreen Community Services
Toronto, ON
Full-time
This position is accountable to the Vice President, Community Care Unit, and is responsible for the Supportive Housing Programs within WoodGreen Community Services as well as reporting to…
Added 1 month ago
VP Quality
AtomVie Global Radiopharma
Hamilton, ON
Full-time
By working with the CEO, the Vice President Quality will develop, implement and maintain quality standards across the company in support of clinical and commercial manufacturing of drug…
Added 1 month ago
Co-Senior Medical Director, Vancouver Community
Vancouver Coastal Health
Vancouver, BC
Part-time
…shares joint accountability with the co-SMD partner to the VCH President & CEO and Board of Directors for the provision and overall leadership of clinical services and operations in…
Added 2 days ago
Executive Medical Director | Clinical Informatics
Interior Health Authority
Kelowna, BC
Full-time
Reporting to the Vice President, Health Technology and Clinical Services, the Executive Medical Director works in partnership with the Clinical Operations EMD’s, Medical Affairs, Chief…
Added 15 days ago
Nurse Consultant Full Time Travel Required (Windsor area with travel to other locations across Ontario)
THE ONEILL CENTRE
Toronto, ON
Full-time
Provide leadership, support, and guidance to the Executive Directors in the absence of the Vice President of Operations and the Director of Operations.

Chartwell

Sr. Director Operations & Sales- ON East

7070 Derrycrest Drive, Mississauga, ON, L5W 0G5, Canada

Job type: Full-time
Posting language: English
Posted: Aug 12, 2026

Apply About employer

Applications open in a new tab.

Original job description

Scope of the Position

The role of the Senior Director, Operations & Sales, (the “Senior Director”) is to support the Vice-President, Operations & Sales (the ‘Platform Lead’) to meet/exceed the key deliverables of a defined group of retirement residences (the ‘Platform’) consisting of approximately 30 to 40 properties. The key deliverables are:

Net Operating Income (NOI)
Occupancy
Resident Satisfaction
Employee Engagement
Risk & Reputation

As a top-line driven business, there is significant focus on maximizing occupancy and rate through effective implementation of Chartwell’s sales processes and strategies. Labour is the largest controllable cost and as such there is also a significant focus on workforce management.

The Senior Director plays a pivotal role in supporting Directors of Operations (DOSs) to ensure that General Managers and their management teams are effectively implementing and sustaining Chartwell’s strategies, programs, policies & procedures.

As a dynamic organization focused on growth and asset renewal, the Senior Director will also be significantly involved with acquisitions, developments and dispositions in their Platform. In addition, they will work closely with their Platform Lead on new initiatives including Chartwell’s strategies with respect to Wellness, optimizing care services and implementing distinctive operating models in specific properties (specifically boutique properties and seniors’ apartments).

Note - the Platform team has access to a group of consultants who have expertise in sales, care, food and beverage, activities and programming, resident experience, administration, human resources, labour relations and operational efficiency. There is also a team of corporate employees that are responsible for marketing, communication, property management, accounting, finance and reporting.

The responsibilities of this position include but are not limited to:

Ensuring the retirement residences in their Platform are dedicated to delivering the Chartwell Experience and Chartwell’s vision of Making People’s Lives Better.
Developing expertise in all operational programs in order to assist DOSs as required with respect to planning, implementation and evaluation.
Providing hands-on orientation and mentorship to new DOSs as assigned by the Platform Lead.
Working on special projects in the Platform including acquisitions, developments, disposition and new corporate initiatives as required.
Filling in for DOSs in regions during absences as required.
Providing direction and support to DOSs during Platform Lead absences.
Responding to and investigating resident/family concerns and complaints as directed by the Platform Lead.
Visiting residences with the DOSs in order to assist in assessing performance as required.
Administrative tasks as assigned by the Platform Lead.
Managing Corporate GMs who support residences during absences.

Operations Leadership:

Attends regular Senior Operations meetings chaired by the President and COO as well as annual Senior Operations Strategic Planning sessions.
Assists the Platform Lead in recruiting DOSs and helping them to be successful in their roles.
Provides input into the annual operations and capital budget processes.
Provides input on acquisition or development proformas as required.
Provides support, as assigned, through the integration of new properties during the first 120 days as well as the first year in order to ensure that Chartwell’s programs are effectively sustained.
Effectively repositions residences that are requiring operational transitions.
Understands and provides input on all Chartwell operational programs, policies & procedures.
Attends Strategic Property Facilitated (SPF) sessions and Resident Pricing Meetings (RPMs) as directed by the Platform Lead.
Works effectively with a variety of Chartwell consultants to improve their understanding and knowledge of programs and processes in order to effectively drive the results in their platform of retirement residences.
Works with the Property Management team to operationalize approved major capital accretive plans in order to effectively manage the resident experience.
Has an excellent working knowledge of Microsoft, Yardi, Oracle HCM and Power BI applications and general computer programs.

Sales Leadership:

Develops an understanding of the markets and competition in all regional areas of their Platform.
Supports the DOSs in their Platform who have challenges with occupancy.
Is proficient in all Chartwell Sales Processes and strategies and has expertise in using sales data and KPIs to assist DOSs to improve their occupancy.

Wellness and Care Operations Leadership:

Champions and supports the implementation and sustainability of ‘Wellness at Chartwell’ initiatives in their Platform.
Champions and supports the implementation and sustainability of Care Service Optimization strategies in their Platform.
Possesses a strong working knowledge of applicable legislation related to property operations and clinical expectations.

Qualifications

Experience:

Minimum of 10 years of progressive leadership positions in management roles in seniors housing, hospitality, health care or other related organization.
Expertise in change management and sustainability.
Experience driving financial results.
Experience in sales.
Experience managing operational issues.
Demonstrated experience in a service-related business and a commitment to service excellence.
Demonstrated ability to influence with authority.
Experience in a unionized working environment.

Education:

Graduate of a post-secondary education program in business, hospitality, health care, administration or other relevant program.
Demonstrated commitment to continuing education and development.

Skills & Abilities:

The Senior Director Operations & Sales must possess:

Ability to work in an environment focused on accountability for results.
Ability to develop and execute innovative solutions to drive results.
Demonstrated budgeting and financial analysis skills.
Demonstrated management acumen.
Ability to influence with authority.
Understanding of sales processes, metrics and strategies.
Demonstrated business acumen and analytical skills.
Ability to hold oneself and others accountable.
A commitment to customer service.
Ability to coach and mentor people.
Ability to relate to the needs of an elderly population and their families/loved ones.
An understanding of the importance of employee engagement.
Ability to work in a high functioning, extremely dynamic team environment.
Demonstrated ability to manage risk.
Excellent organizational skills with the ability to multi-task.
Excellent problem-solving skills.
Excellent communication skills both written and verbal.
The ability to analyze and interpret information contained in business related documents, write reports and business correspondence and effectively relay/present information accordingly.
The ability to work independently and set expectations and goals.
The ability to look for ways to improve and promote quality.
The ability to adapt to changes, delays, or unexpected events in the work environment.
The ability to use AI to reduce administrative burden

Special Requirements

The ability to travel on a regular basis including a valid driver’s license and access to a vehicle.
Successful completion of a vulnerable sector screening.
Participation in all conferences and educational courses, as required.

Direct Reports

Corporate General Manager

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [email protected] or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Apply About employer

More about this job

Responsibilities

The Senior Director oversees the operations and sales performance of a portfolio of retirement residences to ensure financial targets and operational standards are met. They provide leadership to the Director of Operations and Sales, manage regional budgets, and ensure compliance with regulatory and accreditation requirements.

Requirements

Candidates must have at least 10 years of progressive leadership experience in seniors housing, hospitality, or healthcare. A post-secondary degree in business, hospitality, or health care is required, along with strong financial, analytical, and team management skills.

Skills

Operations management
Sales leadership
Financial performance management
Budgeting
Strategic planning
Team leadership
Coaching and mentoring
Risk management
Regulatory compliance
Human resources management
Labour relations
Analytical skills
Business acumen
Customer service
Communication skills
Problem-solving

Visa sponsorship

Not detected in the job text

Keywords

Operations
Sales
Retirement residences
Net Operating Income
Financial performance
Workforce management
LTC
AL
Regulatory guidelines
Accreditation
Human resources
Labour relations
Budgeting
Capital budgets
Yardi
Oracle HCM
Power BI
Microsoft
Occupancy management
Strategic planning
Risk management
Asset management
Clinical oversight
Memory living
Leadership

Report this job