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Added 1 hour ago
Security Site Manager - Victoria Shopping Centre (Guardteck)
Kandor
Victoria, BC
Portfolio Focus: The Site Manager position, which reports to the Account Manager designated by Guardteck Operations, is important in ensuring that the site is performing at a high level of…
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Pharm D Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Health Authority. The Pharmacist- PharmD- Degree reports to the Manager. "Preference for this position will be given to HSAS members in accordance with the terms and conditions of the…
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Emergency Medical Technician
HealthCareersInSask.ca
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Nutanix
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- $151,000 to $227,000 CAD / year
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- $17 USD / hour
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Chatters Limited Partnership

District Manager - Supporting Eastern Canada Franchise locations

Toronto, ON, Canada

Competitive base salary (starting at $75,000 annually) · Full-time

Apply About employer

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Job details

Pay: Competitive base salary (starting at $75,000 annually)
Job type: Full-time
Apply by: Apr 5, 2027
Experience: 3–5 years of multi-site leadership experience, preferably within retail, beauty, or another multi-unit service environment.
Posting language: English
Posted: Oct 5, 2026

Original job description

At Chatters, beauty is more than what we do, it's how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.

We're looking for a District Manager to lead our Franchise locations within Eastern Canada, based in Ontario GTA. This is an exciting opportunity for an experienced multi-site leader who is passionate about developing people, driving business performance, and creating exceptional experiences for both customers and salon teams.

What You'll Do

Oversee 11 of our Franchise locations, across Eastern Canada.
Lead, coach, and inspire Franchise owners and management teams across your district to achieve exceptional business results while creating an engaging and inclusive team culture.
Drive sales growth, operational excellence, and profitability across multiple salon locations.
Deliver a consistent and elevated customer experience by ensuring every location lives the Chatters brand and service standards.
Partner with Franchise owners and management to recruit, develop, retain, and succession plan high-performing teams.
Analyze business performance, identify opportunities, and implement strategic action plans to achieve district goals.
Monitor key performance indicators including sales, labour, inventory, shrink, and profitability, taking proactive action when needed.
Champion change initiatives and ensure operational consistency across all locations.
Build strong partnerships with cross-functional teams to support business objectives.
Travel throughout your district up to 75% of the time, providing in-store coaching, leadership, and support while fostering strong relationships with your teams.
Lead with accountability while creating an environment where people feel valued, supported, and inspired to grow.
Expected to be in our Mississauga office 1-2 days per week for key meetings with internal stakeholders.

Who You Are

You're a people-first leader who believes great business results come from developing great people.

You align with our corporate values:

Start with the Power of You: You lead with confidence, accountability, and integrity. You inspire trust through your actions and take ownership of developing high-performing leaders.

Every Interaction Matters: You understand that every conversation, with clients, Store Managers, and support partners is an opportunity to build relationships and strengthen our culture.

Make It Memorable: You celebrate success, recognize achievements, and create experiences that inspire loyalty from both customers and employees.

More Than Just Beauty: You believe beauty is about confidence, connection, and creating positive experiences in every salon.

Commit to Grow and Learn: You're passionate about coaching others, embracing change, and continuously improving both yourself and your teams.

What You Bring

3–5 years of multi-site leadership experience, preferably within retail, beauty, or another multi-unit service environment.
Proven success leading high-performing teams while delivering sales growth and operational excellence.
Strong business acumen with experience managing financial performance, budgets, labour, and profitability.
Demonstrated ability to coach, mentor, and develop leaders while building strong succession pipelines.
Excellent communication, organizational, and relationship-building skills.
Experience leading change initiatives and adapting quickly within a fast-paced environment.
Strong analytical and problem-solving abilities with a proactive, solution-focused mindset.
Comfortable using business systems, reporting tools, and Microsoft Office applications.
Willingness to travel throughout Eastern Canada (up to 75% of the time) as needed to support your district, which includes locations across Eastern Canada.

What We Offer

Competitive base salary (starting at $75,000 annually)
Monthly Performance-based incentives
Monthly car allowance
Product and salon service discounts
Medical and dental benefits
Employer RRSP contributions
FREE in-salon, regional, and national education opportunities
Opportunities to learn, grow, and advance your leadership career

How to Apply

Ready to lead with confidence and purpose?
Submit your online application or email us at careers@chatters.ca

Connect with us on:

Instagram: @chattershairsalon
Facebook: Chatters Hair Salon
LinkedIn: Chatters Canada
Website: https://www.chatters.ca

Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability - visible or invisible, temporary or permanent - can be made at any stage of application and employment. We encourage candidates to share their needs so we can provide equitable opportunities.

Apply About employer

More about this job

Responsibilities

Lead and support 11 franchise locations across Eastern Canada, coaching franchise owners and management teams to improve sales, profitability, operational consistency, and customer experience. Monitor business performance and key indicators, develop teams, implement strategic action plans, and travel frequently to provide in-store leadership and support.

Requirements

Requires 3–5 years of multi-site leadership experience, preferably in retail, beauty, or a multi-unit service environment, with a record of driving sales and operational results. Candidates should bring financial and business acumen, experience developing leaders and managing change, strong communication and analytical skills, proficiency with business systems and Microsoft Office, and willingness to travel up to 75%.

Skills

Multi-Site Leadership
Sales Growth
Operational Excellence
Financial Performance Management
Budget Management
Labor Management
Profitability Management
Coaching and Mentoring
Team Development
Succession Planning
Change Management
Business Analysis
KPI Monitoring
Communication
Relationship Building
Microsoft Office

Benefits

Monthly Performance-Based Incentives
Monthly Car Allowance
Product and Salon Service Discounts
Medical and Dental Benefits
Employer RRSP Contributions
In-Salon, Regional, and National Education Opportunities
Leadership Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Franchise Operations
Multi-Site Leadership
Retail
Beauty
Salon Services
Sales Growth
Operational Excellence
Profitability
Financial Performance
Budgets
Labor Management
Inventory Management
Shrink
Key Performance Indicators
Customer Experience
Recruitment
Employee Retention
Succession Planning
Coaching
Leadership Development
Change Initiatives
Business Systems
Reporting Tools
Microsoft Office
Eastern Canada
Travel

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