At Chatters, beauty is more than what we do, it’s how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.
We are looking for a Store Manager at our Mayfield Common, Edmonton Retail Salon!
What You’ll Do
- Lead and oversee daily retail and salon operations to deliver a seamless, elevated customer experience
- Coach, develop, and inspire a high-performing team to achieve sales, service, and operational goals
- Own scheduling, payroll, inventory management, budgeting, and performance planning
- Ensure the salon is clean, well-stocked, and beautifully merchandised to Chatters’ standards
- Build strong relationships with customer, creating loyalty through consistent and memorable experiences
- Analyze performance metrics and take action to drive results and continuous improvement
- Lead hiring, onboarding, training, and ongoing development of team members
- Act as the primary leader on the floor, solving problems and making decisions that positively impact the business, customers, and team
Who You Are
You’re a values-driven leader who brings intention, passion, and authenticity to everything you do.
You align with our corporate values:- Start with the Power of You: You lead with confidence, accountability, and integrity. You take ownership of results and pride in developing yourself and others.
- Every Interaction Matters: You understand that every customer and team interaction is an opportunity to create trust, connection, and positive energy.
- Make It Memorable: You go beyond expectations, setting the standard for exceptional service and creating experiences customers return for.
- More Than Just Beauty: You believe beauty is a powerful tool for confidence, self-expression, and community.
- Commit to Grow and Learn: You’re passionate about learning, developing leaders, and building strong teams that grow together.
What You Bring- Minimum 5 years of retail leadership experience
- Proven success leading teams, driving sales performance, and managing operations
- Strong background in inventory management, scheduling, payroll, and budgeting
- Passion for beauty and delivering exceptional customer experiences
- Excellent communication, organization, and time-management skills
- Ability to multitask and problem-solve in a fast-paced environment
- Reliable, accountable, and solution-oriented leadership style
- Comfortable using POS systems and basic computer programs
- Flexible availability, including days, evenings, and weekends
- Salon experience is considered an asset
What We Offer- Competitive salary
- Sales incentives and performance-based rewards
- Product and salon service discounts
- Medical and dental benefits
- Employer RRSP contributions
- FREE in-salon, regional, and national education opportunities
- Opportunities to learn, grow, and advance your leadership career
How to Apply
Ready to lead with confidence and purpose?
Submit your online application or email us at
[email protected]
Connect with us on:
- Instagram: @chattershairsalon
- Facebook: Chatters Hair Salon
- LinkedIn: Chatters Canada
- Website: https://www.chatters.ca
Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability - visible or invisible, temporary or permanent - can be made at any stage of application and employment. We encourage candidates to share their needs so we can provide equitable opportunities.
