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Added 5 mins ago
Membership Sales Associate
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Part-time
Added 36 mins ago
Part-Time Floor Manager - Square One
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The Floor Manager plays a critical leadership role in delivering an exceptional luxury retail experience while ensuring the seamless execution of daily boutique operations. As a key member…
Added 1 hour ago
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Chatters Limited Partnership

Store Manager

Ottawa, ON, Canada

Pay: Competitive salary starting at $50,000 anually
Job type: Full-time
Apply by: Mar 21, 2027
Experience: Minimum 5 years of retail leadership experience
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

At Chatters, beauty is more than what we do, it’s how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.

We are looking for a Store Manager based out of Ottawa, Ontario!

What You’ll Do

Lead and oversee daily retail and salon operations to deliver a seamless, elevated customer experience
Coach, develop, and inspire a high-performing team to achieve sales, service, and operational goals
Own scheduling, payroll, inventory management, budgeting, and performance planning
Ensure the salon is clean, well-stocked, and beautifully merchandised to Chatters’ standards
Build strong relationships with customer, creating loyalty through consistent and memorable experiences
Analyze performance metrics and take action to drive results and continuous improvement
Lead hiring, onboarding, training, and ongoing development of team members
Act as the primary leader on the floor, solving problems and making decisions that positively impact the business, customers, and team

Who You Are
You’re a values-driven leader who brings intention, passion, and authenticity to everything you do.

You align with our corporate values:

Start with the Power of You: You lead with confidence, accountability, and integrity. You take ownership of results and pride in developing yourself and others.
Every Interaction Matters: You understand that every customer and team interaction is an opportunity to create trust, connection, and positive energy.
Make It Memorable: You go beyond expectations, setting the standard for exceptional service and creating experiences customers return for.
More Than Just Beauty: You believe beauty is a powerful tool for confidence, self-expression, and community.
Commit to Grow and Learn: You’re passionate about learning, developing leaders, and building strong teams that grow together.

What You Bring

Minimum 5 years of retail leadership experience
Proven success leading teams, driving sales performance, and managing operations
Strong background in inventory management, scheduling, payroll, and budgeting
Passion for beauty and delivering exceptional customer experiences
Excellent communication, organization, and time-management skills
Ability to multitask and problem-solve in a fast-paced environment
Reliable, accountable, and solution-oriented leadership style
Comfortable using POS systems and basic computer programs
Flexible availability, including days, evenings, and weekends
Salon experience is considered an asset

What We Offer

Competitive salary starting at $50,000 anually
Sales incentives and performance-based rewards
Product and salon service discounts
Medical and dental benefits
Employer RRSP contributions
FREE in-salon, regional, and national education opportunities
Opportunities to learn, grow, and advance your leadership career

How to Apply
Ready to lead with confidence and purpose?
Submit your online application or email us at careers@chatters.ca
Connect with us on:

Instagram: @chattershairsalon
Facebook: Chatters Hair Salon
LinkedIn: Chatters Canada
Website: https://www.chatters.ca

Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability - visible or invisible, temporary or permanent - can be made at any stage of application and employment. We encourage candidates to share their needs so we can provide equitable opportunities.

Apply About employer

More about this job

Responsibilities

The Store Manager will lead daily retail and salon operations while coaching and developing a high-performing team to meet sales and service goals. They are responsible for inventory management, scheduling, payroll, and ensuring the salon meets all brand standards.

Requirements

Candidates must have a minimum of 5 years of retail leadership experience with a proven track record in sales and operations management. Strong organizational skills, proficiency in POS systems, and the ability to work flexible hours including weekends are required.

Skills

Retail leadership
Team management
Sales performance
Inventory management
Scheduling
Payroll management
Budgeting
Customer service
Problem-solving
Communication
Time management
Multitasking
POS systems
Performance planning
Hiring
Training

Benefits

Sales incentives
Performance-based rewards
Product discounts
Salon service discounts
Medical benefits
Dental benefits
Employer RRSP contributions
Education opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Salon Operations
Sales Performance
Inventory Management
Payroll
Budgeting
Customer Experience
Team Leadership
POS Systems
Merchandising
Hiring
Onboarding
Training
Performance Metrics
Beauty Industry
Customer Loyalty
Operations Management

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